Used 2023 Toyota RAV4 for sale near Mechanicsburg, OH

Hailey Dunlap is my service advisor ~ Hailey & her team consistently do an excellent job of efficiently taking care of my car's appointment needs, by communicating to me the status of the appointment, as I wait for the work being done on my car to be completed. I really appreciate this, as I have to wait on my car while it is being worked on . Thank you Hailey for your efficiency and thank you to your team for taking such great care of my car!

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Overall, great experience working with Kevin the salesman. I bought a used Honda Odyssey from him and after being able to see it through a virtual video he sent me and then negotiation over the phone and text message, we were able to agree on a price.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Great and Wonderful customer service took great care of us and didnt rush us to buy would recommend my friends to look for a car here!

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

They’re good at what they do. They low-balled me big time on my trade in but I was able to talk them up to something I could live with. They also worked with me on some extra touch ups my wife and I wanted done to scratches on the passenger door. Overall, a pleasant experience. Izzy was a great salesman and Anya in finance is great! My truck was priced nicely and it was too good of a deal to pass on so I’m quite satisfied overall.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Frank was very friendly and helpful. Got me into a a car very quickly thanks

BRYAN CLAY WAS AMAZING AN AWESOME SERVICE WRITER HE GOT MY VEHICLE IN GOT IT TOOKEN CARE OF AND LET ME KNOW OF OTHER THINGS THAT MIGHT NEED DONE BRYAN CLAY IS THE BEST WILL COME BACK TO SEE HIM WOULD RECOMMEND 100%

The salesman went above and beyond, he pulled every vehicle I wanted to test drive and look at. He was.very proper ie yes ma'am, no, ma'am.

I took my car for service, this was the best experience I’ve ever had with a dealership. Staff were amazing, all friendly, explained everything in great detail. I plan to purchase my next vehicle from this dealership.

Dameon was a pleasure to deal with. Even though they were extremely busy, there were little delays in the process and I got the car I was looking for. I will deal with Dameon again in the future and refer people I know to him.

They are efficient and knowledgeable. I know I will always be taken care of here—no worries! Having a rental car for $10 a day while my car is in service is above and beyond.

Yesterday I took my car to Toyota West. My daughter recommended a Mr. Christopher Frey. I was not disappointed. He serviced my car and it runs like a new one, not bad for a 2010 Toyota Camry.

Would like to give high consideration to this dealership. I have bought 9 autos , 2 motorcycles, and have always been treated with the highest respect. Recently I purchased 2023 explorer ST, my salesperson KAYLA,performed outstanding with her customer service while staying attentive to my every need, Great job Kayla, hope you stay with the AB family, wishing you all success in future dealings, PEACE !!!

Bryan assisted me with an oil change today. He was very helpful and kind. He explained the 15,000 mile assessment and I felt informed.

Sierra was so helpful. Explanation on the products and different options. Awesome job! The whole staff was outstanding from the first young lady in the front. Thank you all

I recently purchased a car. After about a month, I noticed some grinding in my rear passenger tire. I gave my salesman Chris (Toyota west used cars) a call and told him what was going on. While it was a simple fix, one I probably could’ve done myself if I would’ve looked better, Chris had me bring it back in and the dealership looked at the car and took care of it. This is a major reason I have purchased several cars from this dealership, including when they used to be Hatfield. They are always taking care of their customer. Thank you to my Toyota West used car salesman Chris! He was absolutely fantastic. I also wanna thank the management team for approving my car to be fixed. You all are the best. I’m so happy with my new to me 2024 Toyota Camry hybrid.

Worked with Dave Bever to find a car for our son. Dave found multiple options and we ultimately purchased a Ford Fusion that fit into our sons budget, had low miles and a great maintenance record. Dave was very supportive, not pushy, and ensured we had everything we needed before leaving with the car. We did have on hiccup with our financing paperwork, originally the finance manager had our son purchasing the vehicle with a 19 month term but when we finished with all the paperwork it was 36 months, this was not a big deal as our son will pay it off in a year, but definitely confusing. We also had to have hit registration updated and played phone tag with finance for 2.5days but drove out to Toyota West and Veronica had everything updated in less than five minutes(she was also ahhmayzing) Our son has been beyond excited since having his first "new" car. We would definitely buy another car from Toyota West and Dave.

GREAT SERVICE AND JOSE IS TOP KNOTCH SALESMAN VERY UPFRONT Honest and works very hard to meet the customers needs !! Thank you Jose for Quality customer service!! We will defiantly recommend others !! And return ourselves if ever in need of a car !!

Haven't purchased a new car to me in over 8 years. Searched numerous used car sights looking for a large SUV. Saw a 2015 on their sight on a Thursday, contacted them (Jacob) on Friday. Explained I lived over an hour away and if I drove out to test drive I needed to know my terms and approval prior to leaving my house. Jacob and the finance team gave me an answer within an hour!! Drove out, seamless buying experience, they even gave me a "we owe" on a problem with the stereo. Just got my Navigator back after THEY spent close to a $1,000 to make it right!! I had a loaner free of charge the whole time 5 star rating from me for the way they treat potential and actual customers! Give Jacob in used car center a call! He knows how to treat his customers right!