Used 2023 Toyota RAV4 for sale near Saddle River, NJ

Excellent customer service, Ana Collado is very respectful. Explains everything clearly. Everyone is very friendly and cars are in excellent conditions.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

I was looking for a used caravan, been looking for about 6 months and had one problem after another with other dealerships. Advertised price and then another $3,000 in fees!! I called Rivera Toyota and spoke with Joe, very friendly and helpful. I asked him what the price was on the car advertised, and he said the price show IS the price. No other fees, unless you want some of the additional services we offer. I told him if I am wasting my time I will throw you out of the window, JK. Next day took it out for a test drive, has two issues, nothing crazy, and was about to get off a few dollars. The price was the price and I did not have to hassle or get upset. Joseph was very helpful as well as his manager Bob. I was able to drive my new/used car that day home. I would definitely recommend coming here, for a used or new car. Thank you Joseph for making this happen.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Mr Rameriz was very interested in helping me solve my issue. He was very calm during the entire process which was a breath of fresh air compared to ALL my experiences buying a car!!!! So willing to explore every option possible. Not only did I leave very happy that day, the process allowed me to still make it to work on time!!! Empire Nissan was the best experience I've had buying a car. Of course the sale of the car is important, but Mr Rameriz genuinely cared about putting a smile back on my worried face! 😆 Thank you so much for having him there. He's definitely a keeper if you want to sell cars!

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

I worked with Rose Ruiz and a finance guy that I don’t know the name of the team overall was very courteous, responsive and helpful and create an environment where all my questions were answered, and they are more than accommodating to my schedule,. I felt that they didn’t put any pressure on me to do things differently than I wanted to and followed through on everything that they said that they would do it definitely doesn’t feel like a luxury experience, but it feels like one that’s built with hard-working and confident people at the center, trying to do their best in each instance

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Nice dealership to deal with I did not purchase the car I was looking at for my own reasons. Jordy was very helpful and not your typical salesman. I would definitely recommend the dealership.

This is my goto dealership!! With my terrible credit Ive been to a bunch of dealers before, but these guys are the real deal. They actually helped me get into a car the same day. I’m now driving a clean and low miles ride. Big thank you guys for making it happen!

Rosse was absolutely amazing, very professional, knowledgeable and courteous. Everything was agreed upon before arrival to the dealership

I would like to take a minute and rate my experience with New Country Lexus of Great Neck. As you can see I gave it 5 stars. It was a very smooth process from beginning to end. More specifically I would like to give high praise to my Salesman, ZOHAID AMJAD. Not only he was extremely genuine and a gentleman to boot but also a true professional. His approach is quiet relaxed and there no pressure from him at all. He helped me found me a perfect car and I am so happy that I chose to visit Lexus of Great Neck. Thanks also go out to Business Manager Mr. MOHAMAD for his assistance. Finally, this would not have been the same without the help of MINH for explaining all the details about the car. I can enjoy my car more from details that MINH explained!! They're so professional, kind, knowledgeable and patience. I would definitely recommend New Country Lexus of Great Neck to my friends and family!!! Ask for ZOH! You would not regret choosing Lexus of Great Neck! Thank you all again!!!

My wife and I purchased a new vehicle from Gene Robinson recently. We enjoyed the experience of working with Gene. He has the ability to listen and hear so that after asking some questions and establishing what our needs and wants were in a vehicle he was able to show us the cars we would be most interested in and demonstrate the features and benefits of each. His knowledge of the vehicles was excellent and working with hime through the process of purchasing our choice was effortless. Gene has a gentle way about him that made the whole process easy and actually fun.

Torres helped me find a car that completely suited all of my needs. He made the entire process fun, but more importantly, he made it simpler than I have experienced before when it comes to car shopping.

Great deal and fast transaction! There should be a snack station while waiting and the coffee station needs to improve a little. people who buy cars sometimes have to wait for them to finish and would be nice to have something small to snack on after a big purchase! overall gilbert was great!

Great customer service straight forward. Joni was the best, understood what I wanted. Love the car!

I would recommend getting your your vehicle at Empire Nissan. Their vehicles are very affordable, their staff is amazing, thanks to

My experience was great that staff is so respectful and knowledgeable Jethro and Pierre service is greatly appreciated

I had an excellent experience at Toyota Universe thanks to Carlos Rodriguez. From the moment I walked in, he was welcoming, patient, and attentive. He took the time to really understand what I was looking for and explained everything clearly without ever making me feel rushed or pressured.

Great service. Yolanda received my car and explained very well the expected services and procedures. The customer service was very professional and the facilities were comfortable. I highly recommend

I went for inspection and oul filter change. Check the current discounted offers online before going, otherwise the tech will not make you aware of them and you’ll pay extra.

Tommy the lot attendant greeted me in a friendly manner, and helped me with a minor problem. We had a chuckle as well. Michelle greeted me warmly, addressed my concerns about a tire issue, escorted me to the lounge area, and said she would text me with updates. Lori and I had a nice chat before I settled into the lounge. Michelle came to get me to talk to the tech Adrien who reassured me about my tire concern. Everyone was professional, helpful, respectful of my concerns. I cannot imagine better service anywhere.

I had the smoothest and most pleasant first car buying buying experience ever. Thank you Francisco Nolasco and Jenry Castillo. you are simply the best team ever!

Always a good time, fair and transparent. Lovely people and great service, timely and happy. I always leave with a smile on my face and a hop n skip in my step!