Used 2023 Toyota RAV4 for sale near Severn, MD

10/10 customer service! Mr. Vahid was awesome and so helpful! was able to find me a great car and a great deal! Mr.Vahid is absolutely knowledgeable and super supportive and patient with us to find the best car fits me as a new driver ! awesome experience!

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

Excellent buying experience. Demi flawlessly led me through the process. She was very professional and provided a detailed description of the vehicle and shared a video highlighting all aspects of the vehicle. Stacey supported the sell by handling the business paperwork requirements. She was very organized and thoroughly explained each document. This was an outstanding experience. I highly recommend the VINS dealership

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

I went through the processes inquiring about a vehicle and although in the end I decided on a different one outside of this dealership, I felt the the whole process was very transparent, no hassle, courteous, and professional. Kudos to Julian! Down the line when it’s time for another vehicle, I’ll be revisiting Rosenthal Acura.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

A great experience from start to finish. Faizan, my sales person, was courteous, knowledgeable, efficient, and kind. Kevin, the manager was courteous and helpful. Offer on used vehicle was over 15% higher than other dealers. Not much wiggle room on new car prices in today's environment, so that part of the deal was easy. There was the standard upsell by the finance person, who was very nice and efficient. Clean, attractive dealership with exceptional staff. I recommend highly.

Jamie, in Service, was outstanding. She was professional and kind. Everything went smoothly and efficiently.

I recently took a test drive at Ourisman -Edgewood. The salesman I dealt with was Gordy. He made the experience most pleasant. He was very helpful and informative, he noted my specific requests, and has kept in touch with new inventory and pre owned arrivals that may be of interest. Thank you- Best regards- Debbie

I had a fantastic experience with Tori who helped us purchase our Mitsubishi Outlander from Antwerpen Mitsubishi. From the moment we walked into the dealership, she was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my needs. Tori and her team patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Tori's professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with my Mitsubishi Outlander and a big smile on my face, all thanks to this exceptional salesperson's dedication and expertise. I highly recommend them to anyone in search of a great car-buying experience!

Great experience sales person Mike was very good and knowledgeable and provide details about the vehicle and shows interest to finalize the deal.

Curtis Womack was professional and patient. Clearly stated the maintenance objective and encouraged discounts when applicable.

The whole staff worked as a team. Nick was an excellent salesman. Jason the manager and Marcus the finance person. Let’s not forget Frank back in the maintenance dept.

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her

Es un buen dealer para conprar un auto Nuevo la ajente de ventas Mario arevalo es unbuen ajente de venta muy amable sabe muy bien Como tratar los clientes selo rrecomiendo acual quier persona que quiera conprar su auto que con el señor Mario arevalo quedara super sastifecho con Toda su amabilidad y su alludad atodos los clientes estoy muy agradesido con el por Toda su alluda

It was a professional service. They give me updates during staying there. My service manager text me and tell me in case of any questions text him.

My wife and I were both fortunate and delighted to work with Mr. Govinda Ban. He was extremely attentive to our inquiries and concerns, making an extraordinary effort to alert us to a model and price of a car that became available on the lot. He insisted we test drive the car and provided thorough instructions on its features; he never lost patience with us as we asked for repeated demonstrations and explanations. I am happy to recommend him and insisted that he give us his permission to do so. Additionally, the dealership's Financial Service Department was a delight to work with. We are sold on the Fitzgerald experience and are confident that others will be as well! Stephen I. Deutsch, M.D., Ph.D. Emeritus Professor of Psychiatry, Eastern Virginia Medical School Norfolk, Virginia CAPTAIN (retired), Medical Corps, United States Navy

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

My wife and I bought our car from Ourisman's Gordy Mueller a little over 2 years ago; we tend to follow Gordy from dealership to dealership because we trust his judgement in helping us select our cars and seeing that the dealership handles maintenance and services for us in a good fashion. Our most recent experience with servicing was a little over 2 months ago. Scheduling the appointment was quick and easy and the handling of the actual service was completed very quickly. All staff were knowledgeable and very pleasant to work with. All in all our entire experience in buying and having our car serviced at Ourisman has been extremely good.

I went to enquire about cars but ended up buying the car because of amazing deal and honest conversation by sales consultant Delmer and manager Albert Tsou. I highly recommend these 2 guys to any customer who want to buy cars at 355 toyota.