Used 2024 Toyota RAV4 for sale near Berkeley, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I went from a corolla cross le gas model to a rav 4 hybrid le and there is a major difference in the size and road noise. I love the gas mileage in the rav 4 hybrid. The cabin is very quiet in the rav 4 hybrid. I am glad to recommend the rav 4 hybrid over the corolla cross le gas model.

Sam provided me with the best service experience , good prices, explained how things go in my car , I have zero experience with cars, he went out of his way to explain everything for me and made things clear

I just moved to North Carolina from Illinois and it has not been an easy transition lets just say that. As soon as I pulled into Hendrick Toyota of Apex I was greeted by many smiling faces. Eli and Kristie were helping me as I had an issue with my passenger mirror. Eli explained what I needed to do and Kristie ended up handeling my services that day and got me in and out within the hour just like she said! I will definitely be back!

10,000 mile service completed in timely fashion. Service representative, Leon was top notch. Work was quality. Leon explained all the inspection results clearly. Very satisfied.

GOOD SUV I AM BUYING MY NEXT CAR LEXUS AUR TOYOTA TUNDRA BECAUSE MY SUGGESTION TO BUY TOYOTA RAV4 XLE AWD BEST SUV THANK YOU

Got the car I wanted at the finance rate I wanted. Not offered enough for my trade-in

Just drove home in my new Rav4 last night. So far I'm loving it. It is the perfect size. It drives and handles nice. The interior is awesome and all the features are great. I've always driven Honda's and this is my first Toyota and I know I will love it for years to come. I got the Army Green and it is sic!!! Purchased at Wilsonville Toyota from Max V. and had a great experience. Highly recommend!!!

love this dealership bought 4 cars here and i will buy the next one here too the crew is friendly very helpful and fair they will call a lyft for you if you dont want to wait for the service for you car

Straight forward, would definitely buy from them again. Everyone was nice, dealership was spotless. Happy with the overall experience.

Wonderful atmosphere, they have everything from Luxury, sport, and reliable. I’ve been doing business with Baha Auto for a years now. Service is always excellent!

Had a great experience at dealership. Found a car i love. Was treated well by salesman. Overall great experience

Excellent service. I have no complaints. I always bring my car in for yearly service.

Good team working there. You can trust your vehicle is in great hands. Thank you Honda!

I worked with sales Representative Jairo at Berman Nissan of Chicago, looking for a safe car to drive more than 40 miles a day 6 days a week for work. We looked at several options and I was able to test drive all of the models I was interested in. I was able to look at all of the CarFax reports on vehicle history to have transparency on each of the vehicles I was interested in. I was able to find a great car thanks to Jairo, and my hats off to him for making it an easy and informative process in my car buying, even though he was new to the company. It was nice of him to share personal details to make the interaction more enjoyable and humanely! I appreciate this location’s flexibility on car showings, I had to come back 3 separate days to finish looking through cars between a busy work schedule. The front desk rep mad scheduling appointments easy and was able to help change my appointments several times with schedule conflicts. Everyone was friendly, willing to help and smiling. I would recommend this location not for the car deals but for the personal care they gave me and helped answer all my questions and concerns with financing, maintenance, and service benefits!!

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

I had my Outlander serviced at this location and they were able to help us out with great discounts and promotion deals. I am very grateful and highly recommend coming to this location for car services.

Sam was a sales person. Excellent service provide. Take care of my needs. Give me the best offer. Highly recommended

Paul Shamoun at Honda Service is highly recommended! He is such an expert and has excellent customer service skills.

called and spoke with Mildred she was very helpful comparing honda and toyota I've owned both I think the camry is the better car we will see

Infinite of Orland Park. Mike as always provides friendly care and above beyond care and service .

Great experience, Patrycja (our sales associate) was great. We purchased a 2023 Tesla model Y

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.