Used 2024 Toyota RAV4 SUVs for sale near Hoffman Estates, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I just moved to North Carolina from Illinois and it has not been an easy transition lets just say that. As soon as I pulled into Hendrick Toyota of Apex I was greeted by many smiling faces. Eli and Kristie were helping me as I had an issue with my passenger mirror. Eli explained what I needed to do and Kristie ended up handeling my services that day and got me in and out within the hour just like she said! I will definitely be back!

Lombard Toyota was such a great experience! They were patient and a pleasure to work with.

GOOD SUV I AM BUYING MY NEXT CAR LEXUS AUR TOYOTA TUNDRA BECAUSE MY SUGGESTION TO BUY TOYOTA RAV4 XLE AWD BEST SUV THANK YOU

Great service, knowledgeable reps (Verina was knowledgeable and pretty), friendly, wonderful amenities like free car wash and courtesy shuttle service within a short radius for going out while you wait for your car to be serviced. They used to have complimentary donuts years ago on weekends, but I?m sure that got expensive to keep up. But their level of service has not been reached by other service departments I?ve (unfortunately) experienced. Perhaps it?s because that?s where I bought my vehicle and they know my car (and me) well?or perhaps they?re just good at what they do.

Just drove home in my new Rav4 last night. So far I'm loving it. It is the perfect size. It drives and handles nice. The interior is awesome and all the features are great. I've always driven Honda's and this is my first Toyota and I know I will love it for years to come. I got the Army Green and it is sic!!! Purchased at Wilsonville Toyota from Max V. and had a great experience. Highly recommend!!!

See Farah at Countryside Mitsubishi with the car you want in mind and she will not stop until she finds it!!

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

I had my CR-V regular maintenance completed this week. Excellent service from start to finish. The bill was higher than I expected but I guess everything costs more nowadays.

Great to work with, not pushy on upcharges, fair pricing. Got the Grand Highlander hybrid XLE and am very happy with it so far

I was from out of town and found a vehicle listing online for a used 4runner at classic Toyota. I reached out and worked with Charlie who was super responsive and helpful! The vehicle was a popular vehicle that had several people interested. He was very patient as I asked for photos, videos, and regularly bugged him about the status of the vehicle. I ended up being able to buy it! The transaction went very smoothly and I'm very happy with the car. They didn't try to add a million additional fees. Just the cost of the vehicle and a standard doc fee (always included in car sales). The car was very clean, in good shape and had a full tank when I left the dealership! I'd definitely consider buying from classic Toyota and would happily work with Charlie again as well!

Got the car I wanted at the finance rate I wanted. Not offered enough for my trade-in

Had a great experience at dealership. Found a car i love. Was treated well by salesman. Overall great experience

Wonderful atmosphere, they have everything from Luxury, sport, and reliable. I’ve been doing business with Baha Auto for a years now. Service is always excellent!

I have only ever bought cars from Berwyn Kia and have also referred many family members and friends. Oraya (sales woman) and Jose (sales manager) and Victor (finance) were great! I love that they make the car buying experience such a breeze!!

Great customer service.Thank you Fil, Greg and Ulises for making every step as easy and hassle free as possible,Quality vehicles at reasonable prices.

I would like to sincerely thank the entire service team at Star Nissan for the fantastic support I received during my recent visit. I’ve been a loyal customer of this company for many years – both for service and car purchases. Each time, I can count on reliable assistance and professional guidance from my trusted sales consultant, Olga Soltysiak. Olga is incredibly knowledgeable, patient, and kind – she always makes the buying process smooth and enjoyable. Her dedication and personal approach truly deserve the highest recognition. Special thanks also go to Mark Yalda, who has consistently shown outstanding commitment and genuine care for customers over the years. Mark always finds the time to help, offer advice, and ensure every visit is stress-free. He’s truly a gem and a shining example of top-tier customer service. I’d also like to extend my heartfelt appreciation to Deshon, who was equally kind, helpful, and attentive during my visit. It’s important to mention that almost everyone I’ve interacted with in the customer service department has been fantastic and incredibly supportive. I don’t know all their names – and the list would be long – so I want to express my heartfelt thanks to each and every one of you. Your kindness and professionalism make a real difference. During the repair, I was given a loaner vehicle, which made things much easier – another example of how well the company takes care of its customers’ comfort and convenience. I highly recommend Star Nissan to anyone looking not only for reliable service and trustworthy sales but also for a company that treats people with care and respect. Thank you once again to the entire team – I always come back with a smile!

Excellent service. I have no complaints. I always bring my car in for yearly service.

Friendly, attentive, helpful from the moment we came in to the end of our purchase. Thank you Patricio and AJ and all staff

Second car I purchased from castle gmc our sales person was Nubia /great experience every time helpful and always greats us as family highly recommend castle gmc Nubia and Brandon will take very good care of you . 👍🏻

Sam provided me with the best service experience , good prices, explained how things go in my car , I have zero experience with cars, he went out of his way to explain everything for me and made things clear

Steve Arnold is always honest and happy to explain what my vehicle service needs are. I trust the Oak Brook Toyota service department. I have purchased multiple vehicles at Oakbrook Toyota over the years. I wouldn't go anywhere else for any of my vehicle purchases or vehicle maintenance and repairs.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.