Used Toyota RAV4 for sale near Chagrin Falls, OH

Was hesitant to go in because of so many negative reviews but I had a great time. Everyone was helpful, relaxed, and friendly. Process was easy. Got what I wanted and am thrilled.

I went from a corolla cross le gas model to a rav 4 hybrid le and there is a major difference in the size and road noise. I love the gas mileage in the rav 4 hybrid. The cabin is very quiet in the rav 4 hybrid. I am glad to recommend the rav 4 hybrid over the corolla cross le gas model.

Dino did a great job in securing the deal worked for both parties! Long process in buying but order food from Yours Truly and keep your blood sugar pumping through process - worked. Everyone happy and vehicle is ours. Next up trying service and confirmation of how to use the pre-arranged services. Worth the long day!

Bought used in 2018. Car has been incredibly reliable. Besides one brake job, one set of tires, and one battery I have not done anything except oil changes. Not even a taillight.

experience was great, no hassle, great salesman davon pricing was best I saw in researching this particular vehicle online

Great Car! I bought used only 10,000 miles. Lots of room inside, easy to keep clean, and great turning radius - barely use one hand to turn completely around. I see people turning with 2 hands and leaning! Not the Rav - you just guide it. Always starts, low idle, quiet, and everything adjustable. I had another Rav, and I won't change now.

As usual, Kelly Buchner was there as I entered the service area. I have been getting my service with her for many years.She takes very good care of me and my car.

I just bought this car and am happy with my experience purchasing it! Great place. Can’t go wrong with a Toyota! I’m loving everything about it

Good service with Josh . Sales people freindly.Taking a test drive was easy. Granddaughter also bought a new car

I went from a corolla cross le gas model to a rav 4 hybrid le and there is a major difference in the size and road noise. I love the gas mileage in the rav 4 hybrid. The cabin is very quiet in the rav 4 hybrid. I am glad to recommend the rav 4 hybrid over the corolla cross le gas model.

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

I just moved to North Carolina from Illinois and it has not been an easy transition lets just say that. As soon as I pulled into Hendrick Toyota of Apex I was greeted by many smiling faces. Eli and Kristie were helping me as I had an issue with my passenger mirror. Eli explained what I needed to do and Kristie ended up handeling my services that day and got me in and out within the hour just like she said! I will definitely be back!

Definitely be back no pressure extremely helpful never had any issues whatsoever the make you feel like family

A lot of the other reviews go over build quality, features, comfort, etc.. Briefly I will say after being in this car for almost 9 years: the car (especially the XLE/sport model) is on the stiffer side and can be harsh. The upside is that it feels incredibly planted and there is minimal body roll. It is easy fun to take on windy roads with the "Sport" setting, which further tightens the ride. Road noise is not the best. Wind and tire noise is om the louder side. Materials are nothing super premium in the XLE, but the interior is built like a tank and has held up well. No electrical issues. The engine and transmission are fantastic. The small 4 cylinder makes the car sporty with 187 HP and it is also silent. It has a pleasant sound when accelarating and you hardly hear it. The transmission is a 6 speed, but is overall good. Smooth shifting in both sport and city driving. Reliability-wise this car has been absolutely fantastic. The car has been lazily maintained and is currently at 220,000 miles. It still drives and shifts very smoothly. This car is a sportier crossover. It is a good choice for somebody who wants more sport compared to say a CRV. It is and has been proven to be reliable though.

I've known a few people that has dealt with you guys and they are all very satisfied

GOOD SUV I AM BUYING MY NEXT CAR LEXUS AUR TOYOTA TUNDRA BECAUSE MY SUGGESTION TO BUY TOYOTA RAV4 XLE AWD BEST SUV THANK YOU

Corey and company did a beautiful job and got my car back to me the same day.

Drove this '22 Rav4 throughout the US SW for over 3000 miles in 2 weeks without any problems and averaged 30+ mpg. Went through CO, UT, NV, CA, AZ, NM. Pleasant to drive and certainly comfortable enough. I have no complaints at the moment, and it doesn't have the CVT!

I found the purchase of car was one one the least stress car purchases I have made. Everyone I worked with was very professional and made me want to purchase my next car there.

Id payed 17,500 for it in 2017 Rav4 and when I traded it in I got 18,000 for it when I brought a new 2025 rav4,Keeps its value..... I had 2 2017 rav4 and got the same deal 18,000 for it. So I payed 32,000 for 2 rav4 2025...... 34,000 price minus the 18,000 trade in made it 16,000 each one. Like I like got 2 for the price of one.

INCREDIBLE BUYING EXPERIENCE! The negative reviews I've read here are the polar opposite of my experience! Warm, welcoming environment! VERY friendly staff! Justin ( Sales consultant) was an absolute 10 in terms of professionalism. Matt ( Finance Manager) was the most down to earth, genuine guy I've ever met in finance. I drove all the way from North Canton to purchase my New Toyota, and wouldn't hesitate to make the drive again. My last Toyota had 260,000 miles on it, and I'm sure this one will not disappoint me either. You simply CANNOT GO WRONG with a Toyota, and you CANNOT GO WRONG with purchasing one from this Dealership. Lastly, I noticed quite a few people who have left negative reviews regarding Used car purchases. Words of advice: It's a USED Car!!!! Want peace of mind??? Spend a little extra, and GET A WARRANTY! If you think this dealership wants to sell you a used car that they know is going to be giving you trouble down the road, then you're sorely mistaken. Sure, they are going to want you to purchase an extended warranty. And YES they are going to make money on that warranty! They should! Like any business, they are in business to MAKE MONEY. My personal experience was fantastic from start to finish. The best buying experience is one in which BOTH parties walk away happy. I certainly did.

We absolutely love our Rav 4! In fact, we’re planning on buying another one soon! Best vehicle we’ve ever owned except for the dealership we bought it from. We’re definitely buying from another dealership when we buy a new one. This one was used with pretty low miles but the dealership treated us horribly. The radio and entertainment system broke the first week after we bought it and the brakes started squealing. Also the tires they put on were the cheapest tires on the market so it’s not as good in the snow as it could be if it had good tires on it. Otherwise, it’s a phenomenal vehicle. Wouldn’t hesitate to buy one. We absolutely love it!!!

I worked with Michael Lentine today to buy out my lease on my 2022 Ionic 5. He was professional, courteous & respectful. I've used this dealership for all the required maintenance and their service department is excellent.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

I've had my 2020 rav4 le for several months & bought it used with 1 owner. Absolutely love it. Only complaint is 2 tiny copper clips fell out of drivers side mirror & now whenever I go to the carwash, the mirror buckles all the way fwd, then all the way backwards. It's a common problem. Other than that, beautiful car inside/out.

Great experience every time. Professional and knowledgeable. The service department in my opinion is what defines a dealership and this one is the best. I trust the advice I receive from my service advisor Bradley and always have full confidence in the technicians that work on my car.

I purchased this vehicle used from the Dealer The vehicle runs very smooth very economical on fuel Holds its value I recommend this vehicle to everyone

No problems at all Salesman was great, finance ws great and assistances with the car itself was also great I love the car, and an item that I found that needed fixing was taken care right away.I would def recommend your Dealers ship to anyone I know Thank you

Just drove home in my new Rav4 last night. So far I'm loving it. It is the perfect size. It drives and handles nice. The interior is awesome and all the features are great. I've always driven Honda's and this is my first Toyota and I know I will love it for years to come. I got the Army Green and it is sic!!! Purchased at Wilsonville Toyota from Max V. and had a great experience. Highly recommend!!!

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

the best experience by far in 30years of dealer car buying. Transaction was smooth and not pressured at all. vehicle listed met more than my expectations. Every car on his lot i could tell was serviced and clean.. ,well respected dealership. Thanks Dave!!!

Bought car in 2017 with 6000 miles, only changed battery at 40000 miles,good on gas,lots of room,I would buy this Rav4 again new thank you

I refer friends and family to Camden Ries at the Buick store in Akron every chance I get. He is so pleasant and very knowledgeable. Wonderful experience working with this young man.

Overall, the RAV4 is a great car for commuting, families of four, and space. The RAV4 is the best when it comes to reliability. The RAV4 is very spacious in the second row and the trunk and the car offers comfortable seats. The RAV4 gets okay fuel economy but it does do decent in the snow. However there are some things that it lacks. The RAV4's navigation system is very frustrating to use, just use google maps instead. The RAV4's interior quality is not that great either, there are tons of fake buttons and plastic throughout the interior, but no one who buys a RAV4 cares about the interior. The RAV4 has decent styling, but it is not as stylish as the Mazda CX-5. The RAV4 only has 1 engine option, but does not feel underpowered. The RAV4 also doesn't have a very quiet or comfortable ride. Even though the seats are comfortable, the ride is loud and the inside rattles frequently. If you don't care about luxury and want a practical, reliable car, the RAV4 is perfect.

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

I purchased a new 21 Limited with the Advanced Tech package And Limited Grade All Weather package. Its very very loud under acceleration. The highway pavement noise and wind noise are barely tolerable. I have a bad back the seats are fantastic and I have a bad back they are great on long trips. Constantly Averaging 28mpg it’s dependable and I know it will hold its value.

Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again

I’ve had this SUV for 1 1/2 years. I love it! Is is fun and easy to drive. It is comfortable and has adequate space for 4 passengers. We sometimes haul 5, but the backseat gets tight for that. Mine is getting approximately 29 mpg on midgrade fuel. Love the pushbutton start, lane keep assist, blind spot monitor, controls on steering wheel, rear hatch open and shut buttons, hands free talk, and huge display screen. Toyota could do better with the door handle touch to lock and unlock. Mine don’t work as well as expected. It also has a very annoying ding to warn when the roads may be icy that we apparently cannot turn off. I gave 4 stars instead of 5 on performance due to acceleration rate. It makes big noise like it’s going somewhere, but doesn’t really accelerate exceptionally well. It also shifts oddly sometimes. I notice it mostly when you slow down, but don’t stop ( think yield sign). It will jerk pretty hard when you accelerate from low speed. Overall it is a great little SUV with many bells and whistles for it’s price point. It feels very safe and reliable.