New and used 2025 Toyota Tundra Hybrid trucks for sale near Charlotte, NC

In the mail we received a recall notice on a part for our 2021 Honda Pilot. We scheduled an appointment online & thought we had scheduled it with our Service Rep Jessica Poteet. Our appointment was to get the recall part replaced & since our daughter is borrowing the car we went ahead & had the oil changed & tire rotation done. Received a message with the video from the Service Tech telling us what he had accomplished & pointed out how everything looked but nothing about the replacement of the recall part. I called to inquire & was told Shawn Malcolm was the Service Rep & for the replacement of the recall part I had to call in so they could order the part. Unaware of this I panicked as I was driving the vehicle to Washington DC on the weekend to leave the car with my daughter for an unlimited time. I was connected with Shawn Malcom. I asked about the car and told him I was unaware of how the process worked for the recall parts. I explained my situation and asked if he could assist me to get the part quickly. He shared with me he had already taken care of replacing the recall part along with the services I had requested. I was so relieved & grateful beyond words!!! Shawn Malcolm was not only professional, knowledgeable in what he does but considerate of me even though he didn’t know me or even knowing the situation he was proactive and went above & beyond. I’m so grateful to Mr. Malcolm because of him I was able to follow through with our plan of taking the vehicle to my daughter & know she is safe. Thank you Mr. Malcolm for your Super 5+ service, it was a pleasure working with you!!

Scott Clark Toyota makes buying a car a breeze! From the salesman to the finance manager and the sales manager , all handled the process professionally and answered all of my questions. They were a pleasure to do business with. Best regards, Al McGarity November 2024

Bryan was in constant contact with us during the whole process. Not pushy, but present. The other team members were also supportive and everything went smoothly. James was key in helping us close out and the process was stress free. Best experience I’ve had to date at a dealership. I will recommend this team to friends and family.

My car was not serviced for a long time and Fox took care of all the issues. I was given a list of items with the cost and I was able to choose the items of repair that I needed. Fox also gave me a good deal on the tyres. Totally satisfied with the repair service.

We were very pleased with our buying experience. The didnt pressure is at all and never were pushy. Gave us everything we asked for and were happy doing it. Will definitely be go to dealership from now on!

Kandy is so kind and patience. She was very knowledgeable of the vehicles. She took the time to explain thing to me. She was not pushing. Love love her!!!!.

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

We went to the dealership to look at a used Gennisis sedan with only 25000 miles on it. After looking at the car we decided against it and began looking at the new flagship from Toyota. We purchased a 24 Crown, what a car. We had it for about 15 months now. No problems with it. The people we worked with were all very nice and pleasant. We've had the car serviced 1 time after about a year. The service people are nice as well. The one thing we are dissatisfied with is the navigation system. It shut off after a year and you have to purchase a subscription at a minimum of 15$ a month. We planned for this to be our last car purchase as we are seniors. So over the years it's going to cost us a few thousand dollars if we want navigation in our almost 60,000$ car. Boo Toyota, the top of the line should have a permanent navigation system. In comparison we have an 2017 Accura MDX that has a navigation system that doesn't require a on going subscription. I'm not sure if other Toyota models navigation system shuts down after a year but if they do the sales people should provide that info up front.