Used vehicles for sale near Chardon, OH under $20,000

Great service team. Courteous and efficient all personnel did a great job. Would recommend this facility for service and sales for all your car needs.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

My Name is Gayle McClure, 1st I’ve been taking my car to Sunstrup over 10 years. The technicians and service advisor, Ian, and Scott are the most knowledgeable and patient people with their customers. I trust their advice, they always tell me the truth. I would recommend anyone who ask me to trust Sunstrup.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

We had a transmission replaced and during the replacement a seal was damaged on the power take off for the 4 wheel drive. We had to bring it back in for a second repair and were without our car for an additional week. It was all covered and we were only out our inconvenience. The staff were honest with us on why this may have happened. I'm sure it was an accident, which happens. I gave 5 stars not because everything went perfectly, but because when there was an issue it resolved. The staff were honest and the situation was taken care of.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

This is what every used car dealership should be like. Everyone went the extra mile.

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

The serviceman was very polite. He introduced himself.. we talked about what service I needed for that day. Afterwards, I waited in the waiting lounge and like everything else went automatically he also asked was there anything else that I needed done to the vehicle?

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Scheduled a maintenance visit. I got there a little early and they got me I right away. The maintenance was finished in a timely manner while I waited.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

The service department is great! Much better than other service departments I?ve been to (particularly Genesis dealership service department that my Dad uses down the street). Gabe at Honda service was wonderful!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

The services provided were good. The online transaction was not completed due to not receiving the final numbers and purchase order online. The salesman was good in communication, but the sales manager failed to provide the final price with the purchase order.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Best car dealership ever. I have never purchased a used car, but the car I wanted is no longer made so new wasn't an option. Buick Cascada. Lance, Kali and Joe were all super throughout the whole process. The car was detailed to like new perfection. Lance helped us purchase a warranty with the car and everything came off exactly as advertised. I would highly recommend this dealership.

Pacifica was designed with people in mind. Amenities are super. Ride is smooth and handles well. Stow n go seats are fabulous. Wish ithad better milage but 30mpg on highway not bad.

Great experience! I will always go back to Principle Toyota on Winchester in Memphis. Clean waiting room for service. Everyone is very nice and service is quick.

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

I went on a Saturday when they are probably their busiest,and was well received and respected even thou I was only buying an inexpensive vehicle. I highly reccomend this dearership.I made the deal saturday with a down payment and went back Tuesday to finish paying and pick it up.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

I have been getting my vehicles serviced here for a while now. From my 2016 Challenger HellCat, to my 2020 Jeep rubicon. The sales manager and staff are top notch, and always helpful. Other dealerships could learn a thing or two about customer service from these guys! Professional, trustworthy, and knowledgeable, couldn’t ask for more from a service department. If you want 5 star service with attention to detail, and some of the best customer service I’ve seen, forget the big city and drive to Lugoff CDJR.

Had the older SUV version Pacifica & never had a problem in 8 years, excellent on road trips. When the new version came out I was hesitant to go back to a minivan look (kids are grown) but we do many road trips a year and need room and comfort. We got a 2017 Pacifica which exceeded our expectations on road trips by far! We camp in the back, luggage on roof, fabulous gas mileage! Even went to each coast for xmas in heavy snow up in NH Mtns & the car did great (We drive appx 5,000 each trip) The bad-back issues someone mentioned...I don't get it, the lumbar is fabulous, the seats are comfy, lots of leg room (we are in our late 50's and climb all around in that car and on the roof, no problem). However two years in we started to have electronic issues, had to replace the big battery ($300 or so, all the flashy safety features suck it up) then the small battery. Lots of the "alert" signs appeared for various things, but there wasn't ever a real problem. (Hate to say it but we have a lot of safety features turned off, not once have I trusted a back-up camera, we are SO old school) Then 4-1/2 years in, driving down the road, the transmission went. NOT happy! The warranty was still good for it and it was all taken care of, but still...a 3 1/2 year old car?? But we're keeping our car, I LOVE my Pacifica! I do believe ours, a 2017, since it was the first year of the re-made Pacifica's, was trial & error with issues, we should've waited till 2018! I would absolutely get another!

Purchased 2025 F150 XLT yesterday and very happy about the service from Sales Consultant Rita Eggeraat and Sales Manager Megan Stalls.

We bought our Pacifica new, and have had it for two years now. The only problem we have had, is a (tiny) paint defect on the bumper lip which happened during build, and is covered by warranty. No other problems. Pacifica is well thought out, with luxury to spare! Not only do I recommend, but I would buy another one in a heartbeat, were the need were to arise! Beautiful van!!

Our experience was really great thanks to Sydney for all her help. Excellent customer service.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

My second time buying a car at this dealership. Great experience

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

It was a great experience. I will always recommend Brock. It didn?t take all day, everyone was so nice and friendly . I will always recommend Brock to anyone looking for a car.

This is the perfect van for traveling. It is comfortable and there is plenty of room for luggage. This is one of the few vehicles that has enough legroom for my husband in the passenger seat. He is 6'5". It is large enough that I can hold my own on the interstate. Would of kept this one except we were interested in a hybrid.

Staff was friendly and responsive to my requests. Lamin, my salesman, was a pleasure to work with. Luis, in finance, was straightforward and helpful. Would do business here again!

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

I left a review on January 31st,"Scammed1" ,about my situation at that time with purchasing a car from Motorcars of Lansing. It wasn't a great review at all. However Semoine, Orlando , Brandon, Tina and Jack sat down with me and they helped me get this situation resolved. It took some time but they fixed my car and I totally appreciate the follow through to get this done. Thank you Motorcars.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Dylan was amazing! The experience was easy and relaxing. I felt Dylan listened to my needs and never felt any pressure. He was professional and kind.

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.