Used 2023 Volkswagen ID.4 for sale near South Laurel, MD

Had a fantastic experience at this dealership, particularly with my sales rep Ibrahim. He was very helpful from the moment i requested information online. He helped me get all the details I requested even before I came in. He is a very respectful and no pressure gentleman who has excellent communication skills. I got the transaction done quick and easy. Every other person I worked with in the dealership was friendly and professional, including Faisal who helped me out as well on a day Ibrahim was not there. 10/10 experience. Thank you Ibrahim!

I love this car! Have had it for 7 months. Very comfortable, charges quickly. The ride and performance are the best I have ever driven!

They were very helpful and was willing to negotiate pricing to what I could afford. They were very transparent. Overall great experience! Would shop here again!

Despite the scary looking recalls my 2023 AWD Pro-s model has been 99.9% reliable. In comparison to my previous 2021 ID.4 pro-s which had several annoying system failures that necessitated immediate trips to the dealership. However the 2021 pro-s has the folding mirror option which I had expected to get in the 2023 pro-s but was very dissatisfied to learn it had been remover and put in the ‘+’ package. The mirror option should be offered as a standalone upgrade to all non ‘+’ 2023 and 2024 models as no $50k plus car should be without it.

Sales experience was excellent. Anthony was knowledgeable about the product and made every effort to be sure I understood how to operate all of the car's features.

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

Came out with what I was looking for. Thanks to Carlton and Ibrahim for helping me out with the process of getting me in a new car.

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

I recently purchased a vehicle from Alexandria Volkswagen , and I cannot say enough great things about my experience with Ibrahim and Fasil. From the moment I walked in, they were friendly, professional, and genuinely interested in helping me find the right car—not just making a sale. What stood out the most was how patient and knowledgeable Ibrahim and Fasil were. They took the time to answer all of my questions thoroughly, explained every feature in detail, and made sure I felt completely comfortable with my decision. There was never any pressure, just honest guidance and support. The entire process—from the test drive to the financing—was smooth and stress-free, thanks to his dedication. I truly felt like I had an advocate working with me every step of the way. If you’re looking for someone who will go above and beyond to make your car-buying experience a positive one, I highly recommend asking for Ibrahim or Fasil. I left the dealership with a car the confidence that I made the right choice, all thanks to his outstanding service.

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

The best dealership Service Manager ever. Jeremy was so kind to take 20+ minutes on the phone, to help me resolve and understand the electronics systems. I'm still in "shock" with the true desire to be of service. Huge accolades for he and King Kia!

From the moment I met Desmond Young, he has been warm, patient, and helpful. He answered my questions without a grudge. Quite knowledgeable about his trade too. I am impressed with him.

Chip and the crew at Universal Auto were top notch. I was an out of state buyer and they made the process super easy. The car was immaculate and I could not be more pleased. Will recommend them to friends and family.

My boyfriend had been looking for long time to find another beautiful, unique Mercedes with specific features, and we finally found it about 4 hrs driving from NYC. What a great experience we had purchasing a convertible Mercedes with Chip, professional, kind, knowledgeable Salesperson! It was a beautiful day of September, 2024, perfect time to drive a convertible car! Since then, we've been enjoying more the beauty of weekends , the symphony of autumn colors, traveling in many places under no sky limits... With the indoor showroom, every car is clean, all of them look impacable! Everything is no pressure, they paid attention to our questions. The finance lady is awesome, especially in our case as a cash buyer. She made my partner feel very comfortable about purchase process . We would definitely drive another 3.5 -4 hours to make another purchase with Chip, MD, when I'll decide to change my car. Chip and his Team do outstanding job! I highly recommend him to get your DREAM car, you won't regret making your decision. Thank you, Chip! You rock!

Great dealership, friendly staff and easy process!!! No hidden fees or bait and switch tactics like some others I’ve been to. The online price is the real price!!!!

A big shout-out to Mr. Ali Asif! He was extremely efficient, knowledgeable, straightforward and honest in getting me into my 2023 VW ID.4 xxxxxxEV last night under stressful conditions (a power outage in the area that affected the dealership)! I highly recommend him to anyone looking for a good deal on a vehicle.

My experience was good. However, because the used car was not a Volkswagen, the salesperson did not know a lot of details about the Audi I purchased.