Used Volkswagen ID.4 for sale near Kensington, CT

I’ve just leased my second car with Executive Volkswagen of North Haven, and plan to do so again in the future! I told them what I was looking for and they called me the second the car arrived, talk about great customer service!!! I can’t say enough good things about the staff, especially David, who was my sales consultant for both cars. If you want an honest car dealership with friendly staff, this is the place!

I love this car! Have had it for 7 months. Very comfortable, charges quickly. The ride and performance are the best I have ever driven!

Thank You Norbit and Thank Steve for crunching those numbers for making it happen. Nor you wanted me in that Cadillac Escalade and I am. Once again thank you J&M Automotive for looking for me.

This car has been, without a doubt, the best vehicle I've ever owned. From its reliable performance to its comfortable interior, every aspect of this car has exceeded my expectations. The engine is powerful yet fuel-efficient, making long drives both enjoyable and economical. The handling is smooth, and the ride quality is superb, even on rough roads.

This was one of the best car buying experiences I have ever had. Jackson made it so easy. There was no pressure and he allowed me to decide what car was best for me. From walking in the door to leaving this was an A+ experience. I highly recommend this dealership.

I never even thought about an electric vehicle I did not think I could afford it so I went to the dealership and they had the ID for xxxxxx2021 for a deal that I could afford. I took it. I must say I love this car and a lot of ways it’s very comfortable. It looks great. It’s well made it is fun there are a few things I don’t like the cap where you plug-in the electric fell off and the driver side vent. My biggest issue with this car is the range it irks me to end it says 260 mile range I get you’re probably never get that but I’d like to get close. The most this car has ever got is 205 miles average about 189 to 200 mile range and this is not acceptable. I am in sales 250 mile range is great but to get less than 200 is not acceptable. Specially, over the car is this expensive. The color I love but underneath the door that panel gets very dull very quickly. It is also stressful because there’s not enough rapid chargers in Los Angeles. Part of the reason is I cannot have a charger at my apartment, so I have to struggle and try to find a rapid charger and there’s not enough of those around. Accommodate everyone. The infrastructure is building more level two chargers, which we don’t need. We need rapid chargers. I seen people almost fight overcharging stations. If I had to do this over again, I would’ve not bought this car at this time because of the lack of the charging stations but I actually do love it and I don’t think I’ll ever go back to gasoline again.

This car has delivered beyond our expectations. Recently took it on a 180 mile trip into the Rocky Mountains. We arrived with over 150 miles in reserve. It’s quiet and smooth. Highly recommend!

I have been coming to this dealership for some time now, sometimes for scheduled visits, sometimes for surprise visits like this last week when my check engine light came on. Jeremy and Gary worked with the technician to get my vehicle right in to find out we had a sensor go bad. The sensor was replaced and I was on the road in under 2hrs. So thankful they are there.

Despite the scary looking recalls my 2023 AWD Pro-s model has been 99.9% reliable. In comparison to my previous 2021 ID.4 pro-s which had several annoying system failures that necessitated immediate trips to the dealership. However the 2021 pro-s has the folding mirror option which I had expected to get in the 2023 pro-s but was very dissatisfied to learn it had been remover and put in the ‘+’ package. The mirror option should be offered as a standalone upgrade to all non ‘+’ 2023 and 2024 models as no $50k plus car should be without it.

I bought a 2013 VW CC Sport from them. I am from Binghamton, NY & this car was located at their showroom in Hartford, CT. I saw this car?s listing online and immediately liked it but wanted to test drive the vehicle before putting down my money. I had arranged for my own finance so needed the purchase order for this vehicle. They agreed to give me the purchase order if I put a refundable deposit of $500 on my credit card. I agreed to that. So I put my paper work in order and drove down with a friend on Saturday to their showroom. The condition of the vehicle was good just like I had imagined from the pictures. I took a test drive. The gentleman who was with us on the deal was knowledgeable & helpful. I noticed that above the front passenger headliner there was some black smear. I pointed out this to the salesman & he took care of it immediately. Also the engine bay & the underside of the vehicle looked dirty as if it was not washed so they gave the car a complete rewash before I left. I was unclear on how I would be able to register a CT dealer plate vehicle in NY State. I was told that I would be getting NY plates which I did. Only place where the dealer needs to improve is communication. I had no clue what was going on with my registration & upon calling/emailing I just got the answer that ?A third party company is taking care of it?. This is my first car in this country and it should not be assumed by dealer that everyone knows the process of buying a car over here. It is nice to maintain some transparency during paper work as I am paying for that service as well. Now I got the plates from DMW NY however I never got the title for my car. Upon asking the dealer, they say they mailed the title directly to my finance company and it?s normal. Here?s the thing, my friend got his car a week later mine, went through the same finance company as mine and he got his title from the dealer (different car dealer). He just made sure he added the finance company name as a lien holder on his car?s title & mailed a copy for their record.

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

Zach was terrific and deserves a big fat raise. I was in and out in a short period of time.

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

If you are in the market for a new/used vehilce go see, Laurie Troyer, of VW Old Saybrook. Laurie was fantastic in locating the vehicle I wanted and went above and beyond to make sure I got the best deal possible. Highly recommended!

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

Volkswagen or Old Saybrook was the best buying experience I have ever had. They work with you and are on your side and want you in the car you want. No haggles. We worked with Laurie and Bob and they were wonderful.

I have only owned this car for 28 days and it is a smart car in many ways.It is fun to drive. Has a lot of power (295hp) The sound system is awesome Comes with car play plus plays my music thru my Amazon accountBest car I ever owned and I’ve owned a few as I am 73

I bought a used Mercedes Benz E350 from them and the buying process was smooth, professional and painless. Alex and Joe were great to work with and I'd recommend them hightly. Thx

Had such a great experience ended up buying two vehicles that day. Was a great no pressure, no haggling approach overall very satisfied. Thank you will be returning in the future. Highly recommended.

I found a used Rav 4 online that I was very interested in taking a look at. I asked if they still had it, yes but then called me back later to say it couldn't be officially located. Within the hr I received another call it was found! I was able to check it out and purchased it. Cheryl was great. The only negative I have to say is the lengthy wait to talk with credit mgr & review of extended protection plans. So far I'm very happy with my purchase.

Sales agent very knowledgeable. Didn't feel pressured by staff into committing. Answered emails back promptly. Overall, good experience.

I bought a Fiat 500x from this dealer. They gave me excellent service and Alex J was a very knowledgable salesperson. The car is top quality, smooth driving, and very well crafted.

As always great service experience with Mitchell Auto Group. Our advisor Matt was great and he really valued us as customers. Forgot to ask for the car wash which we get always when we service our Volvo with Mitchell…next time.

Stopped at this dealership to buy a brand new Volkswagen Tiguan and had excellent service! Thank you to David and all other coworkers for a wonderful experience! I would definitely recommend this dealership to anyone looking for a new car!

It was a bit rocky in the beginning, but we've had to take our Tesla in and out of the shop since we received it. However, "JOHN" in the service department has been amazing so far! We're currently waiting on a tire and wheel alignment once we get the car back from Tesla. I would highly recommend this dealership without hesitation! They are dedicated, compassionate, and provide excellent customer service!

Love my 2023 ID.4! It’s extremely comfortable, drives great, gets good range (280 miles) and charges quite fast (180kW observed!). A lot to love about it, it’s a great crossover, roomy, good suspension, comfortable massaging seats!, nice features, the Travel Assist highway driver assist is excellent and is great for long road trips, the software is also good pretty responsive and not too buggy and I have not had any issues with it so far, the newer ID.4s have much better software than the first year 2021 models and apparently the 2021 models are getting updated. A lot of people complain about the ergonomics but I honestly find it to be a non issue for the most part, the steering wheel controls can be pressed like normal buttons and the sliders are responsive, also the window controls do not matter to me, the separate button for rear windows is not an issue, in fact it helps me from not rolling down the rear windows unintentionally. I really, really think the control issues on this car are overblown because within a day I was perfectly comfortable with all of it. The only issue I have with the controls is that the center sliders are not illuminated at night for some reason which is dumb but my muscle memory adapted quite quickly to it. The EV part of it is great, like I said it charges very well and has a good charging curve, the range is good, and the electric motors are well calibrated. The only other issues I have is that the stereo isn’t excellent for $50k, it is ok, it is not bad, but it is not a great stereo. Also the already mentioned not illuminated sliders. The app could also be better, but I do not care too much as I just use the keys and it works well. Also would like to see one pedal driving. But that is it, they are not big issues. I would absolutely recommend it to others, in fact I already have! It is really a great car!

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You