Used 2019 Volkswagen Jetta for sale near Medford, OR

Blindsided by Poor Communication—Saved by Aubrey Price My experience at Toyota of Rockwall was incredibly frustrating due to the poor communication and lack of professionalism from Finance Manager Maria Valdez. After signing a Retail Installment Sale Contract, I was blindsided to learn that the assigned lender doesn’t allow borrowers to hold two active loans—a critical restriction that was never disclosed beforehand. This caused unnecessary confusion and stress. Maria also failed to notice that our trade-in vehicle wasn’t financed through that lender, which should have immediately flagged the issue. The contract itself contained typos that further complicated the verification process. She may pride herself on speed, but accuracy and attention to detail were clearly lacking. When I called to discuss the issue, Maria was dismissive and refused to speak with me directly. She stated, “I’ve already spoken to your husband (the co-signer)—he can tell you what we discussed,” insisting I come to the dealership in person. She repeatedly spoke over me, making a productive conversation impossible. Her unwillingness to engage respectfully made a stressful situation even worse. Thankfully, Finance Manager Aubrey Price stepped in and completely turned things around. He listened, acknowledged Maria’s mistakes, and worked diligently to resolve the issue. His professionalism and empathy were the only reason this experience didn’t escalate into a formal complaint. I also want to recognize General Manager Tony Yazbeck and Salesperson Amir, who were both fantastic throughout the process. They were courteous, helpful, and genuinely committed to customer satisfaction. If you choose to do business with Toyota of Rockwall, ask for Aubrey Price by name—and know that Tony and Amir are also great people to work with. But avoid Maria Valdez at all costs. Her dismissive attitude and lack of professionalism are not worth the stress.

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

Bill Hawkins@Sunland Park Dodge helped me pick my new Jeep! He did an excellent job helping me through phone since it’s a far drive from where I live. I was able to get everything done through phone and all I had to do is go and sign and pick up my Jeep.

I purchased my 2019 Jetta R-Line brand new with 27 miles on the odometer in June of 2020. As of this review I have owned the vehicle nearly 5 years. My car now has 57,000 miles on it. I have never experienced any mechanical failures. The vehicle still has the factory battery, brake pads, and rotors. I have only replaced the tires and cabin air filter. Aside from that, routine maintenance including oil changes every 7,500 miles (despite VW calling for 10k interval), and flushing the coolant and brake fluids around 50k miles. My car is comfortable albeit a little small for a man of my stature. It's excellent on gas and handles like a dream. I have gotten compliments on it's looks since day one. The cold weather package is excellent and essential up here in the northeast. I paid 20k for the car brand new and its proven to be an excellent value. My only complaints, the stock sound system is not horrible but it's not great. Also, the driver seat is beginning to have cracks in the leather. I'm very satisfied with this vehicle. I hope this one lasts a while but I will check out VW first for my next vehicle purchase.

Easy to work with, understood what we were looking for and made suggestions to help us get there. Highly recommended if anyone is looking for something from the Subaru line.

So my Habenero orange R Line is named Princess... she is quick when she needs to be, and eco mode is there for when she doesn't. Gas mileage is fantastic either way. She is so responsive, the handling on her is top notch. I've put a LOT of miles on her, I think upwards of 50k without a single mechanical failure. A few accidents, the front collision sensor is a pain to replace but I like in a bumper car city, unfortunately.

We received excellent customer service. Our salesman, Logan Willbanks was outstanding. The entire car buying process can be stressful, not this time. Logan was extremely helpful and made the process easy.

I love my new (to me) VW Jetta. It come equipped with so many features. It has some things I'd never even heard of. It will correct steering if you drift out of the lane, it had heated and COOLED seats, adaptive cruise control, automatic headlights and highbeams are also auto, etc. There's more but I can't list it all.

For a young guy he was very knowledgeable and very patient with my process of adding another vehicle onto my insurance

I bought a 2019 Jetta SEL in July of 2018 right when it came out. I have now owned this vehicle for 5 years and put 116,000 miles on it. I love it. It is the best vehicle I have ever owned. I have had no major issues other than a bolt coming lose around 69k miles near the timing belt which was under warranty and fixed with no charge. On long trips I have gotten up to 53 MPG but average high 30's day to day. I cannot say enough great things about this vehicle.

Received excellent customer service from Tammy Mitchell. Walked us through what we needed repaired and tried to save us much money as possible. Thank you so much.

Everyone was great it took a little time but we got what we needed thanks

The point of sales contact was very professional and willing to track any opportunity to assist with my purchase process. The finance person assigned to me reviewed in detail all documents I needed to execute to complete my purchase. She was extremely knowledgeable about my purchase options. These two people made it easy for me to transition from a great sports car to a KIA EV6 GT. One recommendation to the car detail crew. Please use towels which thoroughly clean the rear window.

We spent an afternoon with Tom Quant at Audi St Paul and left as owners of a new Q5. I test drove several cars and asked a lot of questions. Tom was very patient, answered all of our questions and made the experience enjoyable. I’m extremely happy my new car and would recommend working with Tom.

The Best Used Car Buying Experience I’ve Ever Had I went in on a Saturday to purchase a car for my son, and from the moment I walked in, the experience was top-notch. I was fortunate to be helped by Haley, and I truly cannot say enough good things about her. She provided the best customer service I’ve ever received at a car lot—professional, knowledgeable, and genuinely caring. She is a true asset to the company and honestly deserves to be paid well. She's the reason I stopped shopping around and knew this was the right dealership for us. Although I came in during the afternoon and ended up staying late, not once did I feel rushed. Every staff member I interacted with—Haley, Steve, and the team in the business office—was kind, patient, and thorough. They followed through on everything they promised, which gave me full confidence in the purchase. I’m super happy with the entire experience and would highly recommend this dealership to anyone looking for a quality used car and outstanding customer service

Very professional. Followed up on questions immediately with easy to understand explanations. I would recommend the dealership for the purchase of a new Ford automobile.

Scott was great in helping me find the options I was looking for. He was friendly and listened to what I was wanting in the palisade features. I was very pleased and did not feel any pressure like I have from other dealerships. He wanted to make sure I bought the car I wanted. Highly recommend the dealership!

Curtis was super helpful and helped find a reliable car for my son in his price range!.

Very excellent service, prices on parts are great. This will the place I'll be taking my car to get thing done the right way

Jesse Marrer was great and help me thru the whole process. I came here to get a car and I’m leaving very excited

Great guys, no pressure, Kim and Dieter were very helpful. I will be back for sure

Brought car in for 50K service. Making appointment was easy to do online. Service was performed fine. Only issue was car was not ready at scheduled time of pickup and had to wait for car.

I went to Lester Glenn, & Lou C. was so helpful. Very pleasant, very knowledgeable! Such a great experience car shopping. I highly recommend LOU, now go and get your Hyundai!

The sales person was very helpful.and supplied all the necessary information. Very pleased. No pressure.

Stan worked to find the perfect car for me! The managers called multiplee dealerships to locate the car I wanted.