Used 2021 Volkswagen Jetta for sale near Munroe Falls, OH

Car buying can be stressful. It wasn’t with Mark. From start to finish, it was very seamless. Even the paperwork went smoothly with Nick.

David Kim was excellent. I got a 2021 Jetta SEL Premium. The car is immaculate, it looks brand new,the inside looks like it's never been touched.

I and my wife have always had EXCELLENT service and respect for Andrew and his team members. We first got introduced to Spitzer Northfield by Darrell Zasnuskie a salesman and friend. Andrew was doing service appointments and repairs when we first met him some 12-13 years ago. We had issues with our 2010 Buick that he painstakingly birddogged and resolved our vehicles issue, after a ridiculous amount of effort corrected our issue. Moving forward Andrew and his Service/Mechanical team have been GREAT partners. I have been Vice President of several companies. People skills and compassion is something that is hard to teach. BUT comes natural to people that really want to take care of each individual they encounter. If I could CLON the passion and real concern that Andrew and his team have for customers it would be incredible. Thank you for all that Spitzer NORTHFIELD and the service team does for me and my family. Stay Well God Bless... Chuck Montgomery

I have owned my 2021 VW Jetta for close to two years. I have very little negative things to say about the car. The car does have auto start-stop when stopped for red lights and other lengthy stops. This car handles well. It gets on highways quickly. I have recorded gas on long trips 42 mpg. I get 32mpg around town. The Jetta looks nice. I have the gray color with black interior. It’s not like the BMW335 I owned but it is a good car for me. Currently over 36k miles with no issues. I take it in ever 10,000 miles for a check up and oil changes.

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

I bought a 21 SEL Premium with 5k miles on it. Has fully digital dashboard display which is awesome because it's fully customizable, and you can even use the entire screen to display a map which shows local businesses as you drive near them. This vehicle also has Beats by Dre which I find terribly disappointing. My 2012 Toyota Camry had a JBL sound system which was 3 times better than this system. It also (at times) creates a bass thump when I make a call while listening to the radio which is irritating. The other issue that has me bummed was the cruise control system would fail half the time. I just got it fixed yesterday but time will tell as I've only engaged it once since dealership fixed it. The cabin feels very comfortable and is quiet on the road. The lane departure assist and assisted cruise control are impressive features that most will appreciate. Steering wheel controls are also nice features.

I refer friends and family to Camden Ries at the Buick store in Akron every chance I get. He is so pleasant and very knowledgeable. Wonderful experience working with this young man.

I have owned 2 VW Jetta's both FANTASTIC dependable automobiles. The 2021 Jetta is such a pleasure to drive with its roomy interior and superb handling. It's fabulous gas milage of 40 highway/ 30 mpg city driving, the 1.4 L Turbo charged engine makes it a peppy car. The lane change assist on the side mirrors is quite a plus. It's a beautiful automobile inside and out. The full color touch screen has Blue tooth, Android Auto, Apple Car Play even a USB port. Has a great back-up camera, anti-lock brakes, multi-control steering wheel, keyless entry just to name a few of the cars features. What more could you want in a car? I have NEVER had a issue with either of my Jetta's. You will look forward to driving this automobile. Factory warranty because its such a well built automobile. It was very affordable for such a great car with features normally found on much more expensive automobiles.

the best experience by far in 30years of dealer car buying. Transaction was smooth and not pressured at all. vehicle listed met more than my expectations. Every car on his lot i could tell was serviced and clean.. ,well respected dealership. Thanks Dave!!!

I am very happy with my purchase! Hard to find a sedan with a manual transmission that still has all the bells and whistles these days.

My boyfriend and I had an appointment with Zack Johnson at 11am today and we arrived early and was met by Zack. We proceeded to have a seat at his desk and advised what vehicle we were interested in 2022 Hyundai Tuscon SEL. Zack was very knowledgeable, respectful and courteous. He took the time to answer all of our questions, never rushed us and worked with us to get the payment to work within our budget. We had the best time in this dealership, not stressed and everything worked out and we left with our new car. Thank you for all you have done for us. Theresa and Jeff

I got a fair deal on a recent purchase. Working with Eric was a pleasure. I would shop there again.

VW of Akron is highly recommended my wife and me; this is truly a five star dealership. You definitely need to visit them when looking for a vehicle. The whole car exploration and buying process is stress free and so different from what we’ve had been accustomed to. I am definitely keeping VW of Akron high on my list for future buys. Each of the staff we met are honest, open, friendly, patient, professional and knowledgeable. We met primarily with Ammar, who sincerely listened to our situation and then provided us with a VW ID.4 to drive freely and unaccompanied around Akron. (BTW, we found the ID.4 is very comfortable inside, rides well, is well built and performs well). Upon our return to the dealership, after hearing our thoughts, Ammar spent several hours providing details and answering questions regarding the ID.4 to ensure we were comfortable with proceeding. After telling him we would like to proceed, he worked hard with his manager, Matt, to find the car with options which we wanted (VW Corp had just that day shutdown factory ordering of The ID.4). When our ID.4 arrived, there was some confusion regarding our choice of equipment options (‘what we thought we were getting vs what was there). The manager, Matt voluntarily stepped in and said he would take care of the problem without our incurring any cost. In talking with him, ‘found him to be a good, reputable guy and apparent good leader (rather than just a manager). So, ‘on to paying and paper signing (usually this part the really raises my ire). We met with AJ who told us about various payment methods in addition to what my wife and I had earlier explained and wanted. AJ came up with a good plan to save us money over what we had originally considered doing. After that AJ presented us with the usual dealer provided/applied optional amenities (I thought, here we go - you know, the often high pressure arguments - ‘the ”You really need this” items’ - (to be clear, at other places, not VW Akron); ‘these are such items as additional sound deadening, lifetime muffler bearing grease jobs and/ or insurance protection against flying saucer attack – maybe I exaggerate just a bit but you know what I mean). However, AJ started off indicating what they offer was just for our consideration – no pressure. Well, first note that, his offers were for reasonable items (‘no T-Rex repellent). But then, I really didn’t want any of the offers and there was neither badgering nor debating as I declined them. Much Kudos to AJ. On the day of pickup, Ammar, in typical character, brought our car out and first spent a good bit of time looking it over and checking it out to make sure all was right. He then sat with my wife in the car (it’s her primary vehicle) for a good while to make sure she understood all the controls and functions. I also want to say that I met with several others of the people in parts and service; all exhibited the same honesty, friendliness and professionalism as Ammar, AJ and Matt. Bottom line - you would be hard pressed to find a better dealership or buying experience; do yourself a favor & stop in when you’re looking for a car. Rick

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

I did my deal as an internet purchase from Columbus as i doing yard work within 20 minutes Peter called me with the good news I am now going to be the owner of a 2017 gt mustang, Peter made the deal smooth, it was purchased on Saturday and received the car on Tuesday and stayed in touch, I want to think Peter and the finance staff easiest purchase. Thanks Everett L Chamblin