Used Volkswagen Jetta for sale near Aptos Hills-Larkin Valley, CA under $30,000

I didn't have a full physical shopping experience because I did all my shopping online. I had Pedro assist us and he was great. Answered all my questions without getting annoyed. Extremely welcoming and understanding even though I had all my kids running around. The finance guy JW was rude and ran a lower credit score than what I actually had. We were in a hurry and it was still in the ballpark so I didn't make a fuss. I hated that part of the process because of JW. But Pedro was excellent. Explained everything well. After signing the papers, it took about 40 minutes to get the car. I felt that could have been faster.

David Kim was excellent. I got a 2021 Jetta SEL Premium. The car is immaculate, it looks brand new,the inside looks like it's never been touched.

Just as the title says: very easy buying process, no obligation to buy. I've been to many dealers in the past, but this one from Hertz was the most caring about the customer and here I felt NO pressure to buy a vehicle, whatsoever. It felt like the dealer didn't care whether I bought the car from them or not.

On 1/27/25 took my 2015 Wrangler in for a check engine light and the code I provided was for a faulty thermostat. My Service Advisor Michael gave me a price quote of just under $800 to replace the thermostat and housing which is after a $220 diagnostic charge. I was told that the part was on back order and would be a month or more before they could get it, "Sorry thats all we can do, we'll call you when it comes in," was their only reply. I took my Jeep to Firestone in Watsonville, they ordered the part from Santa Cruz Dodge and had it installed the next day. Watsonville Chrysler Dodge Jeep Ram also at the time quoted $270.42 plus labor for a power steering flush that they said "failed." I called the Santa Cruz Dodge dealership and they quoted me $150. I purchased my vehicle from the Watsonville dealership and this is not the first instance of very poor customer service and price gouging in the service department. I have spoken to the service manager before who was responsive at the time but at this point I felt others should be forewarned.

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

Internet sales manager was really helpful! I initially inquired about a car online and he gave me the details. Within a week I was there signing papers for my new car! My 3 hour drive was worth it, they are all nice people and really easy to work with. I definitely recommend visiting them for your car needs!

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

I was very pleased with the Internet Sales person I worked with. He was very knowledgeable and very easy to work with. The dealer was asking a little much at first for the vehicle but I was able to work out a deal and I am very pleased with the quality of the car. I would strongly recommend.

great ride, fuel economy, storage capacity, extra features. Best car I've purchased in the last 40 years. Would definitely recommend it to others. It's fabulous!

When I found I car was disabled the service folks diagnosed the problem over the phone, on a Saturday no less!!! Very helpful and they come to my house for free with a new battery and changed it out for free (not the battery but the labor was free). 'VE R Y IMPRESSED !!! Thank You Cleve!

I got the SE model which I now regret. No SiriusXM radio, no navigation and no trip mirage and the only thing it counts is Miles, no quarter, half etc. Cannot give a person accurate directions. I don’t like the moon roof cover. It’s just glass and a shade no metal line outside of car so in NC in the summer I could cook an egg in it I believe. No excuse not to out SiriusXM in it. I had 2012 Jetta SEL that I absolutely loved it had all this one doesn’t but someone ran into me and totaled it in 2020 or I’d still have it. This one falls short of it.

Salesperson was knowledgeable with attention to detail.

I live in San Francisco and I was looking to buy Audi visiting local dealership. A friend recommended to check Stevens Creek dealership. Although it was almost an hour drive, I am very glad that I took this trip. Everything was perfect, price, service and of course big smile off Cassandra Crawford. I called them in advance and when I arrived all paperwork was done and just needed my signature(and a credit card). Cassandra gave me very thorough explanation of all the functions of the new car and one hour later I was on my way back home. Thank you!

I got the Jetta sport and LOVE it! It handles well and isn’t a gas guzzler. It’s a brand new car and it’s beautiful (I had a 14 yr old VW minivan until now)

Overall experience is good. People were caring and helped to buy a car without any tension at all.

We are very satisfied with the service and professionalism of the sales team, specially with Michael Gallardo and David Nyam who went above and beyond to help us in the buying process. Also, big thanks to Michael for driving my parents home.

No haggling, no bothering to try to sell me a car. It was great and they let me take my time. Very supportive of the process, but the salespeople would go missing at times - mostly because it felt a little understaffed for the amount of people coming in.

5.0 star rating 7/19/2017 Ok... this is a long story so I will try to keep it compact. I am in Florida, my wife in California with the VW. We are moving to Florida and my wife and son are supposed to drive the car to Florida on a long road trip. My son ends up in the hospital for almost a week with a very fluke but somewhat serious issue. He fortunately gets out and was ok but had to stay in California another week to recover. Now my wife is driving to a friends house in the VW and it breaks down with no power, barely moves. And.. its a Friday night. So now she has to call the VW dealer to have it towed on a Saturday morning to get checked out and she was supposed to start driving the next day. I am in Florida waiting for the movers to show up with the boxes and furniture. So.... they diagnosed the problem to a turbo solenoid and had to order the part and would fix it "maybe" by Tuesday... My stress level was over the top and I called the dealer and YELLED and CURSED at the first manager who would answer my call about the car breaking down at this time. Poor guy! BUT... they got it fixed by MONDAY ! I was completely in the wrong, had to call to apologize. They kept calling me to let me know step by step what was going on and had it all ready to go in time for my wife. And they handled it much better than I did... So THANKS for taking care of this and SORRY for being a not-so-nice customer. Moral of the story: cars and people are not perfect. But this VW dealer will always do their best to help their customers.

New car 9/2017: odometer now at 65000 miles. No issues at all since new. Fuelly.com calculates 40.5 MPG in 30/70 highway/city driving. 5 speed manual transmission has excellent synchros - and with a very light clutch engagement plus short throw gear changes - this 2017 1.4 turbo is fun to drive.

I always get what w expected from the service department and of course the customer service top notch. I been a satisfied customer every time they serve my jeep

I purchased my 2019 Jetta R-Line brand new with 27 miles on the odometer in June of 2020. As of this review I have owned the vehicle nearly 5 years. My car now has 57,000 miles on it. I have never experienced any mechanical failures. The vehicle still has the factory battery, brake pads, and rotors. I have only replaced the tires and cabin air filter. Aside from that, routine maintenance including oil changes every 7,500 miles (despite VW calling for 10k interval), and flushing the coolant and brake fluids around 50k miles. My car is comfortable albeit a little small for a man of my stature. It's excellent on gas and handles like a dream. I have gotten compliments on it's looks since day one. The cold weather package is excellent and essential up here in the northeast. I paid 20k for the car brand new and its proven to be an excellent value. My only complaints, the stock sound system is not horrible but it's not great. Also, the driver seat is beginning to have cracks in the leather. I'm very satisfied with this vehicle. I hope this one lasts a while but I will check out VW first for my next vehicle purchase.

Loved this place. Dealership seems very alive and salespeople are friendly and knowledgeable without being pushy. Buying took a bit longer than I thought but still a good experience.

I brought in my 2015 Jeep Grand Cherokee in for scheduled maintenance and received an excellent quick service job. My service advisor was Brian Calhoun who did an outstanding job taking care of my needs.I highly recommend using this dealer and I have had an excellent job done with them in the past. All of the staff that I have communicated with have done an excellent job. I look forward to coming in for my next service at Santa Cruz Volkswagon Dodge Ram Dealer. David Gladding.

Kurt helped me buy my first car and he was great! I was very insecure with the process, but he put my worries to rest. The whole sale happened faster than expected, but it's been a week now and I'm very happy with my car!!! Additionally the financial advisor was awesome. Jerry was her name and though my credit was a bit messy she was able to explain to me all of my choices now and in the future. Both Kurt and Jerry were a god send in my case and I'm very grateful to have had such an easy first time car buying experience. I would highly recommend this location!

I had a great experience with these folks particularly with the help and assistance Bobby and Geri provided in closing and finalizing the sale. It made my first-time buyer a great experience and easier than I expected. Keep up the great work!!

Came in on a Saturday (not planned) and ended up leaving with a car I'm very happy with. I spoke to Cassandra via email ahead of time and she told me that they had the car I was interested in. I had planned on going on a weekday but ended up stopping in on a very busy Saturday so we it was a bit hectic. Overall had a great experience and people were very friendly.

The 2023 Jetta S and Jetta Sport are just about the best value you can find in a new car these days. Sure, you can buy a Hyundai or a Kia for a little less, but the Jetta is so much more car. I know from experience. I test drove the 2023 Kia Forte, Hyundai Elantra, Honda Civic, and Toyota Corolla. And the Jetta stood out with a level of quality that those other cars just didn't seem to have. If you need the latest technology, and a huge touchscreen, buy one of those other cars. The Jetta has a smaller screen. But I like that the Jetta still have knobs and buttons for the A/C and basic radio controls. The Jetta is also offered without driver assist features if you want to save some money. I bought my 2023 Jetta Sport without lane keep assist and all those extra features I don't like, because I pay attention when I drive. This knocked off a nice bit of money. After driving all those new cars, the Jetta had room where I needed it, comfort, and a level of quality I just didn't feel in the other cars, so I bought it. And I am very happy with my purchase.