Used Volkswagen Jetta for sale near Mount Prospect, IL under $20,000

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Loved working with Debbie! She was great and made sure I knew everything i needed to about the car and didn't let me worry about a thing!

I've owned VW's off and on for years. My first Jetta was purchased in the 90's. Good car. It was nimble, comfortable and had really good gas mileage. It was different from the "Bug" and "Bus" but quite pleasing to own and look at. My current Jetta is a 2020 model year and I enjoy its looks, comfort, mileage and nimbleness. Volkswagens are truly the "peoples car".

Brought my car in for regular maintenance and Gary made the whole process really smooth. Everything was well organized, and once the service was done, he went over all the details with me. I was impressed with how easy it all was and would definitely recommend this place.

I have owned my 2021 VW Jetta for close to two years. I have very little negative things to say about the car. The car does have auto start-stop when stopped for red lights and other lengthy stops. This car handles well. It gets on highways quickly. I have recorded gas on long trips 42 mpg. I get 32mpg around town. The Jetta looks nice. I have the gray color with black interior. It’s not like the BMW335 I owned but it is a good car for me. Currently over 36k miles with no issues. I take it in ever 10,000 miles for a check up and oil changes.

The visit to the dealer ship was a nice experience. Mohammmed was my salesman even though I didn't purchase a vehicle. He took time to help me

This car is a great looking car and has a great warranty. I was very impressed with all the features. The interior is extremely SEXY!!!

Ed Thalhammer is an excellent service advisor. Service done quickly and efficiently. A very good Lexus dealership. We have purchased 3 cars from them and regularly use their service department.

This Jetta is very smooth, interior luxurious, amenities are a great treat! It has a very smooth line and simple in design. I know I will very happy driving this car and I feel well protected due to its sturdy and body.

I worked with sales Representative Jairo at Berman Nissan of Chicago, looking for a safe car to drive more than 40 miles a day 6 days a week for work. We looked at several options and I was able to test drive all of the models I was interested in. I was able to look at all of the CarFax reports on vehicle history to have transparency on each of the vehicles I was interested in. I was able to find a great car thanks to Jairo, and my hats off to him for making it an easy and informative process in my car buying, even though he was new to the company. It was nice of him to share personal details to make the interaction more enjoyable and humanely! I appreciate this location’s flexibility on car showings, I had to come back 3 separate days to finish looking through cars between a busy work schedule. The front desk rep mad scheduling appointments easy and was able to help change my appointments several times with schedule conflicts. Everyone was friendly, willing to help and smiling. I would recommend this location not for the car deals but for the personal care they gave me and helped answer all my questions and concerns with financing, maintenance, and service benefits!!

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

My sales person at Castle Chevrolet was Tony Twall. He was awesome to work with. He answered all my questions and was very knowledgeable. I have to say that this was the best vehicle buying experience I have ever had. My next purchase will be with the Castle dealership in McHenry IL and I will ask for Tony to be my sales person.

I purchased my 2019 Jetta R-Line brand new with 27 miles on the odometer in June of 2020. As of this review I have owned the vehicle nearly 5 years. My car now has 57,000 miles on it. I have never experienced any mechanical failures. The vehicle still has the factory battery, brake pads, and rotors. I have only replaced the tires and cabin air filter. Aside from that, routine maintenance including oil changes every 7,500 miles (despite VW calling for 10k interval), and flushing the coolant and brake fluids around 50k miles. My car is comfortable albeit a little small for a man of my stature. It's excellent on gas and handles like a dream. I have gotten compliments on it's looks since day one. The cold weather package is excellent and essential up here in the northeast. I paid 20k for the car brand new and its proven to be an excellent value. My only complaints, the stock sound system is not horrible but it's not great. Also, the driver seat is beginning to have cracks in the leather. I'm very satisfied with this vehicle. I hope this one lasts a while but I will check out VW first for my next vehicle purchase.

The BEST car buying experience ever!!! This is our 2nd car purchase this year with IAN!!! We have never met any sales rep like him!! He is dedicated, helpful, thoughtful and so fun to work with!! Never any pressure-but very informative!! There are so many car dealerships near us and I would drive hours to get to IAN and City VW…this dealership would not be what it is without IAN!! He has got to be the nicest guy ever-so thankful for his help!! Thank you Ian…your more than just an excellent employee to CITY…your the BEST in every aspect! When shopping for a car, he’s your best bet!! I consider him a friend now!! Thanks Ian…love our new rides😊 Julie Sullivan n family

I got the Jetta sport and LOVE it! It handles well and isn’t a gas guzzler. It’s a brand new car and it’s beautiful (I had a 14 yr old VW minivan until now)

Looking for a particular car (year/model) and the dealership was very helpful. I hope they find a car for me - I’d like to give them my business. They’re local and it would be convenient to service my car there.

It’s a basic VW Jetta doesn’t have all the bells and whistles but seems like it will do the job efficiently and week Time will tell Like the way it feels and drives so far If you want a good compact with a little extra head and leg room and one that appears solid try the new Jetta’s.

Jamie was great to work We had a less than great experience at a different Mercedes dealership after contacting Hoffman Estates he stepped up and found us the vehicle that we wanted and had it at the dealership in less than a week The rest of the team was just as great as well They made purchasing our first Mercedes the awesome experience it should be Thanks again to everyone at Hoffman Estates especially Jamie We will definitely return Thanks again Darin and Kay

So my Habenero orange R Line is named Princess... she is quick when she needs to be, and eco mode is there for when she doesn't. Gas mileage is fantastic either way. She is so responsive, the handling on her is top notch. I've put a LOT of miles on her, I think upwards of 50k without a single mechanical failure. A few accidents, the front collision sensor is a pain to replace but I like in a bumper car city, unfortunately.

I purchase a 2019 Qx60 my experience was very very good sale person Thomas pates did a wonderful job to get me in this car everyone was helpful I will purchase another vehicle from there I am from Milwaukee thanks carwise

This is my 2nd Mk6 Jetta. The first one I leased had zero issues with it. It was a 2017 1.4t S trim. My current Jetta a 2016 Sport 1.8t trim is a great vehicle! I bought it in 2019 as a CPO with 38k miles and now it has 127,500 miles and counting! Has give me zero problems. All I’ve done was kept up with its regular maintenance. I’ve used it to get around town and for long trips. Great on gas, roomy, nice backup camera and Apple CarPlay still works with the factory head unit! It also has VW’s built in Navigation system and Sirius XM which has come in handy a few times. The trunk is spacious with rear seats that fold down. The center rear seat comes with an arm rest and a pass through to the trunk. I also love the heated two tones white and black leatherette seats that come with the Sport trim. Driving wise, it handles great with good acceleration for a compact sedan. Easy to park as well!

Never did get a final bottom line number that I asked for in the beginning.

I had my Outlander serviced at this location and they were able to help us out with great discounts and promotion deals. I am very grateful and highly recommend coming to this location for car services.

Experience was awesome Angel Lugo is very good at what he does.good orientaciónal person.helped me understand some questions I’ve had I was very satisfied with his professionalism

Never owned a diesel, but very easy to get accustomed to. The Jetta is very comfortable and gets great gas mileage 45mpg. Jetta also has performance if you need or want it. Overall this car has turned me into a VW enthusiast.

Great service - knowledgeable and friendly staff. Took the time to explain everything and make the process seamless. Look forward to doing business with them again.

I bought a used Buick Encore. The car is running great and is in great condition. The whole process was smooth. Everyone was friendly and professional. All my questions were answered. The car I wanted to test drive was ready for me when I got there. Simeon Talevski was my sales agent. The General Manager was also very professional, friendly, and made sure I understood everything. I am glad I bought my car there.

I highly recommend Ray Chevrolet and will buy from them again. They have an incredibly organized system. They?re efficient and friendly. And they?re knowledgeable in all aspects of the industry.

This car has everything I needed! I absolutely love it! The interior is nice and the remote start is very convenient! The beats audio system is the cherry on top!

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

I love my new (to me) VW Jetta. It come equipped with so many features. It has some things I'd never even heard of. It will correct steering if you drift out of the lane, it had heated and COOLED seats, adaptive cruise control, automatic headlights and highbeams are also auto, etc. There's more but I can't list it all.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

I bought a 2019 Jetta SEL in July of 2018 right when it came out. I have now owned this vehicle for 5 years and put 116,000 miles on it. I love it. It is the best vehicle I have ever owned. I have had no major issues other than a bolt coming lose around 69k miles near the timing belt which was under warranty and fixed with no charge. On long trips I have gotten up to 53 MPG but average high 30's day to day. I cannot say enough great things about this vehicle.