Used Volkswagen Passat for sale near Trout Valley, IL under $20,000

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Love this car. Had a hybrid but lithium battery started having problems. I got rid of it. I now have the Passat. Very happy! You’ll Love it!

Wickstrom Ford in Barrington is a wonderful dealership. Great selection and my salesman, Chris Krason was through and professional throughout a 3 month long journey of my tire-kicking and shopping before I decided to buy a Ford Explorer. It's the first new car I've purchased and couldn't be happier.

I bought a 2014 VW Passat SE in 2014 Brand New. I have done all the recommended maintenance on the car since I bought it and I have never had it break on me. I just hit 100k last month. I was driving down the highway a few weeks ago and I hit what appeared to be a piece of concrete or asphalt in the road. It made a loud thud under my car and I immediately lost power and the car turned off. I had it towed to the dealership. Whatever I hit took out my fuel pump that is inside the gas tank. They charged me $2100 to fix it. So I can tell you first hand these cars are reliable if you do all the maintenance like you are supposed to. But when they do Break, they cost way more than they should to fix them!

John was very helpful and professional when we were completing the purchase of our new elantra. He made the experience as pleasant as he could.

We bought our 2012 VW Passat brand new and now it only has 80,000 miles on it. It has only needed tires, battery, and regular maintenance. Equipped with the five-cylinder engine it could use more power but has not used a drop of oil since we have owned it.

Alexander Lopez was great to work with, hopefully he sent that cup and shirt. Wonderful experience.

The Passat is a solid sedan and very reliable. I like the way it drives and feels on the road. The interior is very good size with more backseat and trunk room by far. The R Line is the best

We've worked with Tony before & he is very knowledgeable & knows just what we like.

I love my Passat SE. My only complaint: being 6'1" I find it somewhat difficult to get in and out of the car. It sits too low. But once in the car it's most comfortable and a pleasure to drive. The driving assists and adaptive curse are marvelous. I think it's one of the nicest looking cars I've ever owned.

Andrew Doyle at this dealership was amazing to work with. He was soft spoken, detailed yet concise. He was influential in making a deposit for a purchase. I had to pull out later for other reasons. But I give high regards to Andrew’s work.

Great value for your money. Surpassed toyota canary for price and value. Only downside small 6.5 screen other than that the gas mileage is through the roof.

Prompt and courteous reply to my inquiries. Remained in contact but not pushy... good balance. Good 'dealer-sense' and manners.

Bought a 2016 CPO with about 65k miles. (Never had to use the warranty). 1.8 L turbo engine has surprising low end torque and lots of highway passing HP. GREAT MPG! Lots of leg room for all passengers. A really great road trip car. Lost it in a crash @ 110k :(

I just purchased a new 2023 Audi RS5 and was extremely happy with the process. Mike Morgan was very thorough and knowledgeable about the car and the sales manager Jeff Rose was very accommodating and easy to deal with. A+ transaction!

Bought it brand new. Overall not bad but has some flaws in ergonomics. Cheap plastic that doesnt stay in place. Had to glue gas tank door plate to prevent it from coming off. Little bit underpowered for a turbo. Windows control in weird place, never can get the right bottom without looking. Transmission always shifts like it cant pick the gear it wants to be in. May upshift and downshift at the same time which feels like you get kicked in the rear.

Had the help of Lupe in buying a car. He was not pushy at all and answered all my questions. It can be a long day getting a new car which it was, but it was a pretty easy process. Also while waiting for numbers and paperwork the other staff would start a conversation with you as well talking cars.

I purchased my SEL from a dealership with only 13k miles. Great Value with every option you can get in a car the only thing it doesn't come with is a Heads Up Mph Display. The Fender Speakers System with Apple Car Play sounds rich. It has Wifi Bluetooth ,Heated back seats, Trunk Release by Foot, Remote Start, Rain Sensing wipers, auto dim rearview mirror. Door Entry lights auto, unlocks car automatically with a push button start. I wish the engine had more muscle. Overall so far 4.5 Stars

All was good. Came to close and hit With a &1500. Dealer fee! Sorry not on this planet!

I have had this car from new. Leased new for 39 months. Will definitely purchase the car. There is really nothing negative about this car. Roomy, loaded with features, comfortable ride. Economical to drive. Great paint and fit and finish. When I leased this car, Imdrove a lot of different brands. Honda, Toyota, Hyundai, Mazda, Ford. No comparison to Passat.

Great customer service. Straight forward and not time consuming at all. Gave me a deal right after lowering the price a week before.

This has been a great car,reliability is great.has been a winner since leasing it,will not change from the brand,because where Vw stands on customer service.

Highly recommend Fortune Motors. Dan and Juan were knowledgeable, honest and helpful. Got a great deal and they did lots of extra things that I didn't even ask for!

My 2016 Passat SE was purchased new and has not let us down. Our only expenses have been oil changes, replacing a battery and a set of tires due to age. Very good value & driver, a shame VW stopped its production.

Max and Sam were very helpful and accommodating. Answered all my questions and provided information. I did a test drive and liked very much but eventually thought the vehicle might be a little bigger than I want or able to fit in my garage. I would definitely recommend Little House Of Cars.

I am surprise after 51,596 and the heating core needs replacing? This does not seem normal, my nissian was over 180,000 miles before something happen to the heat. There has been a problem with this car from the beginning. When it was brand new (which I bought it with 16 miles?? brand new out of the show room) I had some problem with the air summer of 2016. The sales man told me to cut it Off and turn it back on. And it has been working but occasional I had to make that adjustment. I am not sure if this had anything to do with the heater coil. I talked to the service advisor and he had seen several core replacement. I was wondering if there was a RECALL. Please let me know as soon as possible. Thank you

I recently purchased a car and my experience was fantastic! They provided exceptional service throughout the entire process. They were knowledgeable, friendly, and made sure I found the perfect vehicle for my needs. The entire transaction was smooth and hassle-free. I highly recommend chicago motors direct to anyone looking for a quality vehicle. Thank you for making it such a positive experience!

This was one of my favorite cars I test drove, but also one of the base models. It has a huge trunk and tons of room for a car seat or 2. Gets an average of 38-40mpg which is awesome for my driving to and from work.

Go no farther than Autos of Chicago if you're looking for a reliable used automobile dealer. To help me receive the greatest offer, their team went above and beyond. I valued their openness regarding vehicle history and pricing. No unpleasant surprises or unstated costs! I left the lot with a car that I adore, and the entire process was quick and easy. I can tell they truly care about their consumers because of their excellent customer service. I heartily suggest this location to anyone looking for a straightforward and truthful car-buying experience!

After over 78000 miles, nothing but regular maintenance. Trip from Atlanta to Ohio, 40 mpg. In town mileage 31-32 mpg. Had a 2014 and it was a great car as well. Paid $16,999 on sale in 2017 on Passat S. Best car in 55 years of driving.

I recently purchased a car and had a great experience. The team was incredibly helpful and always available to answer questions, never pushy or pressuring me to buy. Excellent service all around. Highly recommend.

My 2020 Passat SE is a great car. It has a comfortable ride. The 6 speed Tiptronic (automatic) transmission shifts smoothly. Minimal wind noise in the quiet cabin. Does not have auto engine stop/start feature (thank goodness) but does have adaptive cruise control, lane keeping assist, blind spot monitoring and rain sensing wipers. I get 31-32 mpg in town and about 36.5 mpg highway. My car insurance bill actually went down with all the safety features. I got my car for $7000 less than MSRP. Big trunk and plenty of legroom in back seat. 600+ mile range between fillups!

A lot of pep! Great on gas! Handles very well, reliable. You don't see many around, I like it better than the newer models.

The service that I received was excellent especially my salesman Jon! but everyone that I had dealings with was very nice

The turbo charged four cylinder engine is peppy and gets 24 - 37 MPG. Handling and steering is nimble giving it a sports car feel. The bucket seats are well designed making them very comfortable for long trips.

great dealer great cars nothing other to say, super helpful with my car purchase. great guys

This car has a very roomy interior and the SEL premium option and a bunch oh technology upgrades that are great to have. Heated seats, duel climate control and remote start are standard.

Karl was very helpful. I know we paid a little more for the CRV but it had very low miles and the CARFAX showed a well maintained vehicle from the previous owner.

I bought the 2012 in 2018 with about 80k on the odometer. Put 20k per year and only had 1 minor maintenance issue (other than wear items ) with a power steering leak that was not an expensive fix. Averaged 30 MPG and had plenty of power and handling to make driving it fun and confident. Really great on long trips. Has a huge back seat and large trunk. I gave it to my college student son and bought another used Passat for us.