New and used 2026 Volkswagen Taos for sale near Onset, MA

Mastria provided immediate and professional responses to my inquiry. However, it is almost always the case that, when reaching out to dealership, you often hear back from at least 2-4 different people, often from different departments, and that can be a bit frustrating and overwhelming. This was the case with Mastria and it made take a step back.

I brought my Passat here because all of a sudden it was idling rough while stopped and the check engine light came on. i got a quick appointment, and a quick diagnosis and repair. It was a minor issue, and the labor cost seemed reasonable. Also had a (synthetic) oil change done, and it cost $25 less than my local garage had charged me, who is usually very reasonable. They didn't send me away with a list of things that needed to be done, either. I assumed I needed brakes, based on the mileage, but they said to wait until the next service interval, because they still had some life left in them. Some places would have just gone ahead with the work. Oh, and they were very nice to deal with.

The customer service is what brought me in to Tracy's. I had heard such good things about their many deals, their courtesies, no-pressure, I was not disappointed! They seemed like friends the minute I walked through the door. I can't say enough. I will keep purchasing my VW from Tracy!!!