Used 2018 Volkswagen Tiguan for sale near Gilberts, IL

Marijana was very helpful and professional.Thanks to her I got my dream car.Amazing service.

Our family of 5 has traveled across US, Canada, & many many daily city miles, in our Tiguan (almost 200k) with solid performance. General maintenance, & a loose nut on window regulator. Acceleration slowed but spray clean of mass air flow (MAF) sensor solved issue. Seats are comfy enough but maybe less engineered for 1,000-mile trips. 2018 infotech was quirky, but good enough. Folding 3rd row, full sun & added hitch for bikes etc. make this smallish SUV super convenient for city as well as long trips.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Got it when VW had a 6-year warranty. Have had no problems. Reliable, fun to drive. Pano and 3rd row. An excellent family car and well appointed German engineering.

Andrew Doyle at this dealership was amazing to work with. He was soft spoken, detailed yet concise. He was influential in making a deposit for a purchase. I had to pull out later for other reasons. But I give high regards to Andrew’s work.

My 2018 VW Tiguan has been good to me, I bought it 3 years ago, no major issues with the engine or transmission. In April I replaced the driver side window master switch. I order it on eBay and put it in myself. Beside that no issues at all keeping my fingers crossed.

Bought a 2009 BMW 3 Series 6 Months ago and wanted to review after I had the car for awhile. I wasn't sure buying from a smaller dealer, but everything worked out and the car is still running great. I would definitely recommend buying from this dealer. Thank You Max!

I love my Tiguan. I have seen some complaints about the seats not being comfortable, However, I find mine to be vastly more comfortable then other cars I have been in. I have the SEL Premium so that may have something to do with it. That being said, The car is beautiful and all of my friends just love it many saying they wish they had a car like mine. Three of them are currently looking at getting a Volkswagen as their next car. Overall, it rides nice, has great features at a price point that could not be beat, and the car does pretty well on mileage in my opinion. I still walkout and see my car and think "wow that is a great looking car." The only issue I have is a pretty trivial one, the sports mode which has a fantastic "zip" uses a bit too much gas. I would buy this car over and over again. I love it I also have never had a problem on any of my trips to and from NY and Florida

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Bought this car pre-owned with low mileage. Runs great, looks classy and is well built. It’s also reliable and great on gas. Would definitely buy another Volkswagen.

Great service experience, all work performed was done accurately. Communication was top notch from Alex Harter. I had no surprises. The dealer exceeded my expectations.

I can’t express enough how truly grateful I am for Ahmed at Auto House in Downers Grove, Illinois! From the moment I started having issues with my first car, Ahmed showed incredible kindness, patience, and dedication. He didn’t just help — he genuinely cared about making things right and ensuring I was happy. He went the extra mile to get me into a beautiful BMW that I absolutely love, and made what could’ve been a stressful experience feel effortless and positive. It’s rare to find someone so honest, professional, and compassionate in the car business. Thank you, Ahmed, for treating me like family and turning a challenge into such a wonderful experience. I’m forever grateful and will always recommend you to everyone I know! 🙏🚘💙

Autos of Chicago truly impressed me with their exceptional customer service and professionalism. From the moment I walked in, the staff greeted me warmly and took their time understanding exactly what I needed. They showed me several used cars, explained their features clearly, and were completely honest about pricing. The car I chose was clean, well-maintained, and fairly priced. The entire process—from test-driving to paperwork—was smooth and stress-free. I’m extremely satisfied with my purchase and highly recommend this dealership to anyone looking for a reliable used car.

Great job again. Great people to and good service. Makes it easy on my schedule.

Really good experience here. Everyone was laid back and helpful. The car was exactly as listed and super clean. I’d buy from them again

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Went to Platinum to look at an X5. It was in a little rougher shape than we were looking for (which explained the price being much lower than comparable vehicles), but Alex was very nice and suggested some other vehicles to look at. We didn't end up buying anything here, but they were very nice and helpful. I would go back to look again if they had something I was I interested in.

We had the pleasure to work with Jim Jacobson. He is by far was the best salesman we?ve worked with. He gave us the best deal and was very informative. Not only was he giving us a great deal but he made sure we walked out with what we wanted. We looked over multiple options to see what would be the best fit for us. He made the long process into a great experience. I know we?ll be going back to Bill Jacob?s VW just for Jim! ??

Great. No pressure. Found a car for my budget. Picked out car for a lease on Thursday, papers ready to sign and car ready Saturday. Friendly. Very nice experience.