Used 2022 Volkswagen Tiguan 2.0T SE R-Line Black for sale near Elgin, IL

They are so busy it sometimes takes a while to get an appt; but service techs provide good service. Dennis Narsson has ben my tech advisor for my last two visits; has explained the problems and kept me updated as to progress. I have been a service customer for ~8 years.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

I have brought my vehicle in for every oil change I have needed. Always courteous and professional, my car gets a diagnostic check every time and is freshly washed. I like that the Service Department send out coupons, and making an appointment is easy online or with a phone call.

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

I bought my new Tiguan early last year, and am so glad I did! I love my car and enjoyed the sales process. Everything was so easy!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

I must be an exception. I have had no issues with my Tiguan at all after a year and a half of ownership. Bought in October, 2021. I do notice the hesitation on start up but it’s not an issue. I had an Audi allroad and was considering the Q5 but, you get pretty much all the same features with the Tiguan that the price difference just wasn’t justified for me. Plenty of get up and space when you need it. I’m a life long VAG customer so the quirks don’t deter me. I’ve had a great experience and would recommend the Tiguan.

Recently purchased a used vehicle at City VW, was super impressed and pleased with the service and focus of Alex Rocha, he really made the experience very informative and stress free. Would definitely recommend asking for Alex. He’s the best!

price as promised up front. Clean dealership and car. Fastest in and out I ever had.

I had an outstanding experience with Eryk Buczynski at Castle Volkswagen of Schaumburg. From the moment I walked in, Eryk was incredibly welcoming, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He took the time to listen to my needs, answered all my questions with patience, and provided clear, transparent information about pricing, options, and financing. What stood out most was Eryk’s dedication to ensuring I felt comfortable and confident with my decision. He guided me through the features of the car, demonstrated how everything worked, and followed up afterward to make sure I was enjoying my new vehicle. The entire process was smooth, efficient, and stress-free. If you’re shopping for a new or used vehicle in the Schaumburg area, I highly recommend asking for Eryk. His professionalism, integrity, and customer-first approach truly set him apart. Castle Volkswagen of Schaumburg is fortunate to have him on the team. Thank you, Eryk, for a fantastic car-buying experience!

Bought my car on a busy Saturday Luis P was helpful and efficient when I bought my Mazda.

Great. No pressure. Found a car for my budget. Picked out car for a lease on Thursday, papers ready to sign and car ready Saturday. Friendly. Very nice experience.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

Marijana was very helpful and professional.Thanks to her I got my dream car.Amazing service.

I went to this dealership after I had been screwed with over two different deals at different stealerships. This lot is different. From my first call, I got ahold of Allen their sales manager. He got my financing set up over the phone, and landed me the most fantastic deal without me having to even argue about APR or anything. When I went to pick up the car, I arrived after hours and the salesman working with me, Brock, was friendly and cordial even though I was keeping him held up after hours. The car I bought here was a CPO and unlike other dealers, not a thing was wrong with it. I now have a fantastic car at a fantastic rate, all thanks to the people at Napleton Volkswagen Mount Prospect. Go to this dealership if you want a nice Volkswagen at a fantastic price.

Easy, stress-free, and friendly! Definitely will go back to this dealership. From our salesman, to sale manager and the finance guy all very nice and professional. If your thinking about buying a Volkswagen come to Elgin. We first went to a different volkwagen dealership and they were such scam artists. It almost turned me off not to buy a Volkswagen ! This dealship made up for it. Building very nice too! Thanks elgin!!!

It was an amazing experience, I'd highly recommend Castle to friends and family!! I drove down from Wisconsin and it definitely was worth it.

Jordan was amazing. He made sure we felt comfortable and provided us with all our options. He even spent time with us after the purchase to ensure we knew all about our vehicles features. 10/10 would recommend!

My sales rep Kevin was patient but persistent, he wanted to find me the right fit at the right price and he did! I love my new 2026 Tiguan SE R-Line and I feel that I got the best price within my budget.

I recently purchased a used Lincoln MKX Reserve from Odgen Lincoln of Westmont, and was more than satisfied! Im an out of state buyer that found my Lincoln on line. I worked with Henry and Jack who were both outstanding in making this transaction as painless as possible. I was a little hesitant on purchasing something like this without actually seeing or driving it in person, but Henry went the extra mile Facetiming me on the vehicle walk around and putting the deal together. In addition, I had the vehicle shipped to my driveway, and Henry stuck with me all the way! The shipper did an excellent job, and the Lincoln arrived fully detailed, and as described. This isn't the way I would normally purchase a vehicle, but Ogden Lincoln, Henry, and Jack made it a fantastic experience. I purchased a used car, but received the new car treatment which was the frosting on the cake! Thank you Ogden Lincoln, Henry, and Jack! This was a fantastic experience, and I appreciate it very much!

Loved working with Debbie! She was great and made sure I knew everything i needed to about the car and didn't let me worry about a thing!