Used 2022 Volvo XC90 for sale near Englewood Cliffs, NJ

Steven and Chris were super nice and exceeded my expectations. I would highly recommend them to anyone looking for a great car buying experience in the CT area!

This dealership owned by the Riley family has evolved with the times since my first Volvo back in 1980. The main reason I like their service is Paul Zulkeski. Paul comes from a Volvo service background and knows these cars inside out. Bottom line, he gets the right job done the first time. I have no idea what I'll do in terms of service when the time comes that he is no longer there.

I have had a great experience here. The Sales team was extremely patient and did not push us to make a purchase. They made us feel welcome and comfortable. Service is great as well. They always accommodate our requests and respond with an option that is convenient to us. Premm was great. He spoke with me and understood our concerns and provided immediate assistance in making sure that the issues with the car were handled and addressed right away.

I recently obtain a complete set of 20 inch rims and tires from this dealership for my 2022 XC60. I wanted to downgrade from my 21 inch rims. When my tire installer tried to mount the new rims he couldn't. I went back to this dealership to see what they could do. Turns out Volvo had over painted the rims and Mike informed me that he would have a technician remove the excess paint and mount the tire for me. I was very happy that Smythe Volve stepped up to the plate and took care of me. I highly recommend them.

Had an pleasant interaction with the sales staff. At first by email and phone. Then visited at due to random chance. The sales person i spoke to was really pleasant, not pushy. However the dealership, like many other, tacked on additional fees which should be part of the cost of business and not added to the customer as 'additional fees'. I didnt purchase because at the time i wasn't ready, so i didnt get to negotiate etc, however the added fees are discouraging.

They Took Care of Us My husband and I can't say enough kind things about Volvo Cars Glen Cove. The entire team (sales, service, finance, and management) went above and beyond to help us bring home our certified pre-owned vehicle. Our story is, in many ways, out of the ordinary. We live out of state and found our dream Volvo on their website by chance. The sales associate (Jonathan) was responsive and energized. He even hosted a video call where he showed us the car in detail. When an issue came up with the vehicle after we had flown to NYC to pick it up, Kristin Hendrick, personally assisted us and made what could have been a difficult situation easy to understand. Her kindness and willingness to help was extraordinary. The service department was prompt and helpful and Deron in Finance was a pleasure to work with--answering questions about our new warranty and out-of-state registration. Volvo Cars Glen Cove took care of us and we would do business with them again.

As a long-time customer, I've seen this entity improve substantially under it's relatively new management. My most recent service visit (scheduled annual maintenance) was particularly gratifying. Antonio has handled me in the past, and he made me feel as if he knew me personally, even though it's been a year since we last interacted. He is thoroughly professional, and he is an excellent ambassador for a company that delivers on the promise of superb service, which one hopes for when paying for Volvo - I was well taken care of - and it's highly appreciated - especially during these stressful times. We're currently living upstate, but I preferred to take care of this in Manhattan, instead of establishing a new relationship with an upstate dealer, and I am glad I did so.

Service was great. Mitch knows what true customer service means and was extremely helpful. The whole staff is awesome.

Great experience! My sales person Van understood my limited amount of time and accommodated my availability. I never had to sit around to close the deal. Paperwork was seamless. Reviewed everything the car had to offer and how to use. Was able to test drive different style cars until I determined the best one for me. I recommend this dealership and my sales person Van Dixon.

I needed a new set of rims for my Polestar 2 so that I can have a winter wheel set and a summer wheel set. I worked with Dan Filipe and he was great. He was quick to respond to e-mail and texts, he got the parts in, and he promptly shipped them out. When he did ship them out, he sent an e-mail with the tracking number. The rims arrived in perfect shape. It may seem a simple thing for a manager to be responsive and proactive in communication, but I don't take it for granted. Dan set the bar for others.

Very professional and accommodating! Kelwin C. Was very attentive to my needs while I waited for my 2024 S60 to be serviced. I highly recommend this dealership! Julie P

Arrived on time, taken immediately and as also, service was excellent car was spotless when it was returned to me

I recently purchased a Volvo XC40 on 04/17/2023 from Volvo Cars Manhattan with the help of Mr. Eric Mitchell. The experience was truly amazing! Mr. Mitchell was not aggressive in trying to make a sale unlike so many other dealerships. He was patient and extremely knowledgeable in the vehicles Volvo Manufactures. Mr. Michell worked with me in getting to the price I was willing to pay for the vehicle and with the assistance of Mr. Rich Correa, the financing and paperwork were a pleasant experience. I highly recommend Volvo Cars Manhattan, Sales Associate Mr. Eric Mitchell and Finance Manger Mr. Rich Correa!

I had gone to 2 other Volvo dealers (Karp and Glen Cove) and had a horrible financing experiencing customer service experience. They did not make me feel like a loyal Volvo client whatsoever. The Glen Cove experience was just a joke- rookie salesperson who actually asked inappropriate questions and should be trained better before talking to customers. Queens Volvo rectified ALL of their mistakes combined and why they got my sale.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

At a different Volvo dealership, my car was sitting waiting for service from the 13th. Prestige Volvo kept giving me extended wait times despite me calling to get a rough lead time before getting my car towed there. On the 29th I ran out of patience. Smythe and a few other Volvo dealerships have told me that they can see it on the same day or next if I get it towed there. I've had a good experience at Smythe with my old 99 S80, so I chose them. My car was seen the same day. The difference in service was night and day. I received a digital sign off on the work to be done, along with a video of things to look out for. I couldn't believe it. Meanwhile, I would probably still be waiting around for my car to be seen at the other dealership. I don't know what their issue was, and it no longer matters. I won't be back there ever. Thanks to everyone at Smythe!

I am extremely happy with the maintenance service and the sales department especially Mr Stacy Hopson. I have bring leasing my cars ever since 2016 and I have been very satisfied satisfied with the entire dealership.