Used cars for sale near West Springfield, MA under $20,000

Excellent service. Charles was very helpful and patient. It had too serviced after the 1st month but, all the issues were resolved.

Reliability is what I look for in a car. The 2014 Civic lacks some of the electronics in modern cars but that is good. The more stuff in a car the more likely something will go wrong. I had no plans to get another car until an idiot totaled the car.

Desean Martinez is absolutely amazing. My boyfriend and I have both worked with him on getting cars. He’s extremely friendly and genuinely cares about his customers. Definitely will keep going to him for future cars/car needs and you should too :)

We leased a 2019 civic hatchback ex and loved it so much we bought out the lease three years later. The best feature that’s unique to these cars is the Lane Watch Blind Spot camera (available on the EX, SI and I believe touring models) I don’t know why they went away from this feature with the 2022+ models. Add all the sensors you want but the camera is better than anything else. I thought it would become standard on more cars, not get phased out. Besides that, the true city gas mileage is closer to 24 than 30, but highway is about 40 and mixed is 29. Very good for an all gas car. We had very few problems in the 6 years we drove it. Only thing we had to replace was the infotainment system— covered by the extended warranty. If it wasn’t for some dumb teens speeding through an intersection and taking us out in the turn lane, it should have lasted another good ten years if not more. This version of the civic is a great little car.

Hector Morales is the best service advisor I have ever met. Courteous, respectful and the ultimate professional.

After getting 284K from our 2003 Elantra GLS and Currently 108K trouble free miles from our 2019 Elantra SEL so far, I just bought a Certified (Passed 173 Point Inspection) 2023 Elantra Limited (Scarlet Red) with 19K miles. It is the most beautiful and Safety Rich (Accident Avoidance) "High Tech" Computer on Wheels Car I ever bought (I'm 65 Years Young!). The Tesla Phase 2 "Highway Driving Assistance" is "Best in Class". Also, The 46-48 MPG average per TANK full (Non Hybrid) is simply amazing! I like the 8 Speed Manual Performance Mode when I want a more spirited FUN to drive ride! Infotainment system and Bose sound system is also very good. The only nice feature NOT including until 2024 Elantra is 360 degree camera monitoring. I might purchase & install an aftermarket 360 camera setup from a Stereo shop in a couple years if I really need it?

From the beginning of the buying process, From finding me a vehicle t liked, or as close.was fantastic, salesmen as color, make model, packages, and showed me a truck he thought would please me, he was right on the money.was able to take the vehicle home also.i would recommend ,marcott sales no.1.

Great vehicle. mine is a soft top and the noise was expected Have to be aware of oil leak at the oil cooler. Chrysler uses a plastic material that over time will warp and not seal. The after market ones are aluminum and since you have to remove to of intake, the coils and spark plugs are accessible as well on the drivers side. Other than that it is awesome

I do not often bother to provide reviews of businesses but must make an exception in this case. I have been a customer at Marcotte Ford in Holyoke, Massachusetts now for a few decades. I return to them every time I purchase a new vehicle or have one serviced. This dealership is by far at the top of the heap both in the services they provide and in the extraordinary manner with which they treat customers. The facility is immaculate and features an in-house breakfast and lunch restaurant with ample comfortable seating where you can catch a sandwich or coffee and watch a bit of television if you need to wait for you vehicle to be serviced. Today I picked up my new wheels, an all-electric Mustang MACHe. The process from beginning to end was, as always, remarkably professional and transparent. Andrew helped me every step of the way from letting me know about the car's availability, to trading in my Ford Fusion, to answering all my questions about the multiple bells and whistles on the 2024 Mustang. The business office displayed maximum efficiency and patience and helped me to navigate the finances for this purchase and all of the intricacies that go with purchasing a new car. Marcotte strikes me (and always has) as being a firm where all of the workers are friendly and thoughtful not because they have to be, but because they want to be. I have never felt undue pressure to spend more than I can afford at Marcotte and have never once suspected that my role as a valued customer is being taken for granted. Marcotte Ford promotes a business ethic marked by competence, honesty and friendliness that I have come to expect every time I need to be there. I would also give a shout out to all of the Marcotte staff, many of whom are the unsung heroes who are just as critical to this dealership's success as the sales and service staff. I know this may sound a bit over the top, but the truth is that I mean every word of it, and I just feel like sharing these thoughts with anyone who might be looking for a dependable and affordable new or used Ford. If so, look no further than Marcotte.

I love my 2018 Mazda CX-5 to absolutely no end! I have a blast driving it, and it is my first car. I have the Touring FWD model, but it does NOT skimp out on features, it has blind spot monitoring, lane keep assist, back-up camera, Automatic Emergency Braking, airbags EVERYWHERE, and whole plethora of other safety features. It is very quick, reliable, and fun to drive. My only complaint is there is not much in the way of cabin storage. But it is not a deal breaker, since the trunk of the car has a large cargo area, and lots of room in the spare tire area. It has an amazing Bose speaker system and I was given this car for my birth day at about 30k miles, but it was purchased new. I have FWD (Front wheel drive) but it still does amazing in conditions like rain, and minor snow. It is also the only car from this segment that placed a good rating on the IIHS Crash Test. It is often on par with luxury brands like BMW and Mercedes but having the advantage of being half the cost and Japanese so it lasts forever and also since it's not German, the repairs won't cost a house mortgage. However, if you get a 2018, make sure you get an updated Navigation SD Card. I cannot recommend this car enough, it is perfect in nearly everyway. I am now a loyal Mazda customer, and will always have a Mazda in my garage, I trust them more than any other automaker. Perks: Large backseat (I am 6'1 and can for the most part fit comfortably in the back) Fun to drive Fuel efficient Safety Feature galore Reliable and cheap to maintain Excellent use of space Cons: If I had to choose, not as much cabin storage as I want, but I want more than the average person.

It was a good experience. The lead sales man was a little on the rough side. But all was good.

I recently purchased a new Honda Civic, and it has been an amazing experience so far. The car drives very smoothly, handles well on both highways and city roads, and gives excellent gas mileage. The interior is comfortable and modern, with plenty of space and great visibility. I especially love the reliability that Honda is known for and the advanced safety features that make me feel confident while driving. It’s the perfect balance of style, comfort, and performance I highly recommend it to anyone looking for a dependable and efficient car.

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.

Bought my 2015 TRD Off Road Tacoma new off the lot and it has been a solid truck. I have only had to do a few things to it here and there, but I pull a trailer with a 1200lb SXS to West Virginia several times per year. In other words, I use my truck! I love it. Like any vehicle it isn't perfect. It has a few squeaks and rattles and there are things that could've been improved, but the engine and tranny are still going strong at 186k miles. I do hate that the headlights are prone to haze over and there is a noticeable whistle when traveling at 70+mph especially during crosswinds. The touchscreen display is impossible to read in bright sunlight because of the angle, and the blower fan could use more adjustment. As it gets older I have noticed there is some leakage of air to the defroster because the airway door isn't closing off completely. I can live with that. I have people ask me all the time if I want to sell it and I'm like NOPE! I'll keep it as long as I can.

Very friendly and great personal skills. Willing to listen and to address the issues and come up with an answer.

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

Service dept. was great as usual. Jill Fuduric was exceptional. Kept me informed throughout the process and was available for any questions that I had.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Pretty straight forward dealership got there for a car got out 5 hours later with the car ….besides the mechanic not knowing to much about the automatic high beams not working service was flawless

I bought my 2016 Rogue SL in 2019 with 32,000 miles on it. It is now 2025 and it has 223,000 miles on it, and I still drive her daily with no issues. I have had to replace the car battery once and the fob battery twice. I also had to replace the front wheel bearings about 2 years ago. That is it! No check engine lights no engine or transmission issues, no sun roof leaks. Everything she started with still functions as well as the day i got her. This has been the best, most reliable incredible car i could have every asked for. I can not speak highly enough of the Rogue and am currently looking at getting another one and saving what is left of this one for my daughter.

I had a issue with may keep machines Metro and spoke with Jayson..he was very professional and helpful...made things very easy...after my car was looked at I had the pleasure of dealing with Orlando...he was so helpful as also professional...he and Jayson set me up with a courtesy ride back to work and later in the day Orlando made sure the driver came and picked me up to get my car..Both of them made my life so easy.....

traded my 2021 for a 2024 Mitsubishi Outlander Sport limited edition last month. I'm very happy with it. Mitsubishi has made some improvements. bigger screen, leather steering wheel and shifter. I like that I have heated seats and telescoping steering wheel now! and it's 4 wheel drive. helps when I go fishing. 😂 great gas mileage! just needs a little more power under the hood. but for the price and reliability it's very worth it. plus an amazing warranty!

Rodney and Jim made the buying experience easy… very good selection of vehicles.. I would and will continue to recommend this establishment

This car is great in every way. Smooth ride and excellent features. Mileage is very good. It is much better than I had thought it would be.

Michael is absolutely the best He is the most competent person you have ever had I have bought 4 Mercedes there He is just so perfect 🤗🤗🤗🤗

I love my Jeep Wrangler Freedom Edition 2door. Paint and interior looks like brand new as a 6 year old Jeep. Loaded very well including 3.73 gear ratio leather and navigation automatic hardtop granite crystal everything matching. hand washed from day 1.

After several attempts by my mechanic to fix the issue without success, the problem appears to be solved. I was able to get a quick appointment and the work was completed on time.

Don’t know why people hate Nissans with CVT. Now that I’ve lived with the CVT with 140,000 miles I know I wouldn’t buy another one, but it’s been just fine, no issues. This isn’t a sporty vehicle but for 8 years and 140k miles it gets the job done every time. I just don’t get the hatred towards these cars. I do have AWD but if I were to do it over I’d drop that option. It’s expensive to maintain and truthfully I don’t go outside when the weather is bad anyway so I doubt the AWD feature has ever engaged, not even once. I plan to keep my vehicle for 10 years then get a minivan.

Ful-line fixed my front breaks and rotors and changed my oil at an amazing price under the warranty I got with the car I bought from them. The communication and work done was all so smooth and efficient. Definitely will be going back for all other repairs and services:)

Overall the Elantra is a great commuter car. It has been reliable. We consistently average 35 to 40 mpg with mostly highway driving. The seats are comfortable.

Devan Petit was so helpful and was able to answer all my questions and concerns about my vehicle , I had a great experience and the work was done quickly

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Jim was helpful in buying my 3rd car from United Auto. They are clear and quick to the point. He made the car buying easy! He had my registration ready for the glove compartment which was an amazing touch.

I bought my Subaru in 2023 because it only had 60,000 miles on the OD. It's the minimal 2.5X model, but I couldn't pass up the car at such a low price. After driving it for over a year, I put only 6000 miles on it. I took it to the Subaru dealer for NY state inspection, and had the brakes replaced, and paid for the 60000 mi Subaru recommended service. I love this car, especially since I can connect my iPod to the blue tooth and play my music library. It is a bit noisy on the highway, but it's not the luxury model, so that's expected. The Subaru dealer said everything on the car was real solid. So far it has been very dependable, and easy to drive in the snow. It has no leaks, no dents, no squeaks, no problems. I've owned and driven 8 Subaru's over the past 40 years, and I'm hoping to keep my 2013 model and drive it for at least another 10 years.

I had an excellent experience at Balise Toyota throughout the entire process. I would highly recommend purchasing a car here. Nick was great from the beginning. We stopped in to test drive the Rav 4 and within 15 minutes we were out on the road! Nick was fantastic start to finish in helping us acquire the proper insurance and banking documents that we needed to purchase the car. He was there at the end to congratulate us and send us on our way. 5 stars! The pick up process was excellent and exceeded our expectations. I love that Balise provided someone to talk us through the features of our vehicle before just letting us drive off to figure it out on our own. Nate was fantastic in doing this. Very calm and thorough. I did not feel rushed. He got my phone connected with apple play, which is super cool! He showed me how all that stuff worked and he answered all of my questions. I love that if I have any future questions about the car or the technology that I can check in without feeling like I am bothering someone. Good vibes!! 5 stars! I love the new car. My first ever new car purchase at age 53 and am super psyched to have joined the Balise Toyota family!! Thank you for your commitment to good service, it shines through in your employees! Dawn Premo

I own a 23' Hyundai Elantra Limited, it has 37,000 miles on it. For the Elantra being the smallest sedan that Hyundai makes, I have been surprised by this car. My 2 previous cars were a Sonata Sport and a Sonata Limited. Pros: comfortable ride - I drive 60+ miles daily to work and I have no complaints about the ride of this car. Sound System: This features Bose speakers, as it is a Limited model. For a factory sound system, it sounds very good. Fuel Mileage: I get between 35 - 37 MPG with some of my daily drive being in stop and go traffic. Maintenance: the only things I have had to do were the normal oil changes, filter changes, and I have replaced the tires. Cool feature is the BlueLink phone app so you can remotely lock, unlock, start the engine to cool down or warm up the interior of the car Cons: hyundai took away the ability to save music to the car stereo and replaced the feature with "nature sounds" Homelink garage door opener was not an option in the Elantra Limited. I would recommend this car to someone that has a limited budget and is looking for a car that is fun to drive and has been reliable.

It was a pleasure dealing with David at Ful-Line Auto. The process was simple and pleasant.

We purchased this 2013 Honda Civic new , it now has roughly 135,000 miles now in January 2025 and has only received regular service maintenance. It has not needed any repairs , with the exception of tires, two battery replacements , and proactively replaced brake pads and rotors.

Very friendly professional team ..no preasure at all very helpful a total pleasure to work with.Would send famliy and friends to them .

Overall my Pearlita has been beyond reliabe, comfy, Greatbon gas and roomy However hit 65k and worries began. Replaced gasket, recommended spark plugs begore my 100 k mark.. Def recommend warranty. Lodi Honda took care of me!