Used cars for sale near West Springfield, MA under $20,000

service is ALWAYS superb. i was in and out in less time than they told me originally. i have purchased several cars at Marcotte. they always treat me with respect and as a professional.

Great vehicle. mine is a soft top and the noise was expected Have to be aware of oil leak at the oil cooler. Chrysler uses a plastic material that over time will warp and not seal. The after market ones are aluminum and since you have to remove to of intake, the coils and spark plugs are accessible as well on the drivers side. Other than that it is awesome

Great experience the whole process start to finish was mad easy by my salesperson Julie Hoag set up the Toyota app on my Iphone for my new 2025 Rav4 Limited Hybrid

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

It was a good experience. The lead sales man was a little on the rough side. But all was good.

I recently purchased a new Honda Civic, and it has been an amazing experience so far. The car drives very smoothly, handles well on both highways and city roads, and gives excellent gas mileage. The interior is comfortable and modern, with plenty of space and great visibility. I especially love the reliability that Honda is known for and the advanced safety features that make me feel confident while driving. It’s the perfect balance of style, comfort, and performance I highly recommend it to anyone looking for a dependable and efficient car.

Good service and good employees and I was satisfied with the service I received, thank you

After getting 284K from our 2003 Elantra GLS and Currently 108K trouble free miles from our 2019 Elantra SEL so far, I just bought a Certified (Passed 173 Point Inspection) 2023 Elantra Limited (Scarlet Red) with 19K miles. It is the most beautiful and Safety Rich (Accident Avoidance) "High Tech" Computer on Wheels Car I ever bought (I'm 65 Years Young!). The Tesla Phase 2 "Highway Driving Assistance" is "Best in Class". Also, The 46-48 MPG average per TANK full (Non Hybrid) is simply amazing! I like the 8 Speed Manual Performance Mode when I want a more spirited FUN to drive ride! Infotainment system and Bose sound system is also very good. The only nice feature NOT including until 2024 Elantra is 360 degree camera monitoring. I might purchase & install an aftermarket 360 camera setup from a Stereo shop in a couple years if I really need it?

I have dealt with Rocky for 12+ years and he continues to impress me with his experience,professionalism and commitment to the customer.Thanks again Hoffman and Rocky.

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

I chose Liberty Honda after doing research and tons of test driving at multiple dealerships. They won out because I decided on a Honda and I had such a good experience test driving there. Lori was so helpful, NOT pushy and overall really great to work with. Lori understood I wanted to take my time, do my research and wait until I found the RIGHT car. I had a HORRIBLE experience at Middletown Nissan the week before because they took my car keys to value my trade and then were CRAZY pushy and more or less demanded I buy from them right then and there and didn't give me back my keys so I couldn't leave--I finally told them I refused to be pushed into buying a car and would ABSOLUTELY NOT be purchasing that evening, so they finally relented. Once I picked a car the rest was easy...Liberty got me GREAT financing (I was shocked because I knew my credit score!) and gave me a fair price on my trade. Plus the car price wasn't inflated so I didn't have to play around for hours "haggling" Being a single woman can be tough when it comes to car shopping because sales people tend to be very pushy and that's NOT how I roll! The whole experience was easy and painless- Thank you SO MUCH to Lori because I LOVE LOVE LOVE my car!

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

Was serviced by April Freniere. I was impressed by how efficient they were at getting me in and out in such a timely manner.

Had a 2022 Elantra for 3 years only reason I got rid of it was the fact it was a lease and the 36000 miles was up and I did not need a 3rd vehicle. Used this car solely for road trips it had been to 28 states in total and never let me down. Car a bit low for bigger people like myself however very comfortable driving, got phenomenal gas mileage I could get from NH to VA on a single tank with gas to spare. Overall not a fan of Hyundai however I wouldn’t hesitate buying another Elantra. Only Con I ever had with this car was the fact it is so low to the ground it makes it a magnet for rocks to the windshield I did replace 3 while owning.

Dash is an efficient and friendly service advisor. Jenny must have trained him! We would not purchase or service a car any where else.

Reliability is what I look for in a car. The 2014 Civic lacks some of the electronics in modern cars but that is good. The more stuff in a car the more likely something will go wrong. I had no plans to get another car until an idiot totaled the car.

Been using this dealer since I moved to the area in Nov 2015 to service my TSX Sportwagen. Very friendly service dept. The service dept is always straightforward and up front with me and also doesnt recommend service work that isn't needed. The only issue I've had which really is not in their control is my passenger airbag is under the Takata air bag recall but they don't have the part for it and can't get any date from Acura for it. I ended up trading my car for this reason and because I wanted an all wheel drive. Mr James Merrill worked with me on a used RDX and then a used MDX which I ended up buying. I also traded in my TSX Sportwagen. Got a decent price not what I ultimately wanted but they made some compromises. James is a great sales guy, low pressure, easy to work with and thorough, answered all of my questions was straightforward and honest throughout the process. Brian Savo handled the initial paperwork and Brian Shepard handled the final paperwork and was very efficient friendly and had a sense of humor. I highly recommend both of them and this dealership for sales and service.

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

Desean Martinez helped us through the process by showing us the used cars Lia Honda had that fit what models we were interested in. We considered trading our Crosstrek, but we realized keeping it would make it a quality second car. Desean made us feel comfortable for the entire ordeal.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Lia Honda of Northampton is one of the best! Not only have my last few vehicles been purchased there, the staff is to notch! Desiree Frank has been my service advisor for the last decade+ and I trust her implicitly with my vehicle! She is professional, honest, and fair! Thank you!

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

Great prices, reliable vehicles, knowledgeable staff. These are people you can trust. Just bought my 2010 Toyota Corolla Thanks! Everyone were so helpful

The Durango drive ability is very good, power is very adequate. But the cam shafts developed a ridge which caused a loud ticking noise. They had to be replaced. This was an expensive undertaking. In a low mileage vehicles. Dodge should pay me for my expenses.

We got awesome treatment and a good deal from this place. My salesman, Jonathan Testa was fantastic, honest and accommodating. The Toyota brand itself is an excellent, reliable car to begin with and the salesman I worked with could not be more pleasant and reasonable.

Owned this car since I ordered it new. Limited trim was worth it! At 167,000 miles I have only done routine maintenance. Synthetic Mobil 1 since I got it. Original front brakes, rears replaced only once. Solid, great mpg always. Rated at 22/29 and I routinely exceeed both by 2-3 mpg. Great in snow! CVT has NEVER given me any issues. I’ve towed boats and trailers within the 2700# specified limit without a concern. This car has been a tank and still looks like new. Paint is great, no rust or plastic degradation at all.

Dealer reached out within half an hour of the inquiry and answered my questions regarding the truck. I was looking for a specific option the truck didn't have, but I was impressed with the sales staff knowledge of the truck despite it being from a competitors brand.

I first leased my 2018 Hyundai Elantra in 2018 (car was new with less than 50 miles on the odometer). After the lease was up, I opted to purchase the vehicle. It's been great. No major problems. The reason I gave the exterior only 4 stars is that the paint started peeling on the rear bumper (below the license plate) about a year ago. A Hyundai service person explained that the bumpers are plastic (not steel) like the rest of the car and the paint does eventually peel off. Outside of the rear bumper paint problem, this has been an excellent vehicle.

Got everything done in a timely manner to include a recall fix. I needed to be out of there at a certain time and they got me out well earlier than expected!

traded my 2021 for a 2024 Mitsubishi Outlander Sport limited edition last month. I'm very happy with it. Mitsubishi has made some improvements. bigger screen, leather steering wheel and shifter. I like that I have heated seats and telescoping steering wheel now! and it's 4 wheel drive. helps when I go fishing. 😂 great gas mileage! just needs a little more power under the hood. but for the price and reliability it's very worth it. plus an amazing warranty!

Extremely helpful and attentive to everything I need. Communication is key and they never lack in that area.

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

We needed a car on short notice. This dealer had several viable options listed on their website. The owner was responsive to all of our questions, and concerns, provided information about history of the vehicles and any updates that had been performed by the dealer. It made our decision process efficient and were able to purchase the car without any issues. Condition of the vehicle, and pricing was favorable.

Whether you’re an enthusiast or not, you will enjoy this thing until the wheels fall off. Now, if you’re an enthusiast, or just someone who loves the feel of the road underneath you but needs something fairly practical? This is the car for you. With ample power, and steering feel that would put some sports cars to shame, you will feel confident, and often joyous when behind the wheel of the CX-5, especially with the Manual version that came in the “Sport” trim! Although that engine is suggested to be fairly gutless. However, if you prefer the automatic versions with the larger engine, like in my Grand Touring trim, you will absolutely be able to enjoy the road, regardless of the local speed limit. The CX-5 may not be the fastest car in its class, but it surely is the most fun, and the best value among its competitors.. but it’s mainly just fun. I recently got my CX-5 at my local dealer, and it has done nothing but get me to work when I want it to, taken me on small trips to wherever I want, and without any real complaints. Only times it gets annoyed with me is if I need to pass anybody at highway, but that’s what makes it so much fun to live with in my opinion, especially with the little rev-happy 4-pot motors that it can come with. In conclusion, if you want a sub-compact crossover.. but also want the feel of Mazda’s own roadster? Get the CX-5. It will bring you as many smiles per gallon as you need it to.

Working with Ray to close the deal was amazing. He is very familiar with the vehicles and options available to the customers. He knows the material and how to get his customers to their end goal. Thank you Ray for helping us drive away with our new Truck!!!!!

Bought my 2015 Silverado in 2023. It’s been a great running truck. It’s roomy and runs very smooth and is very good on gas mileage.

Dave is an absolute pleasure to work with! He is very knowledgeable, communicative, and keeps his word. I’ve been struggling for months to find a car and even got blown over by the dealership that I work at. Dave took very good care of me and didn’t push me towards anything. Highly recommend giving Dave your business.

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

I had a great experience buying my new truck from Ful-Line Auto. They made the process so easy. Straight forward, no pressure, no nonsense, no shady sales tactics, just a good honest business. So refreshing!

This car replaced my 1993 Civic when the corrosion of the midwest did in the suspension, which was not worth repairing on on a car with 279,000 miles. Now my current Civic was approaching this benchmark fast befor Covid. It had some big shows to fill and easily did so. No problems, and it has been beat to crap. This is city driving, so the engine hours are through the roof. Average maybe 20mph thoughtour it’s life. Did need it’s starter replaced once, although this was less expensive than the old timing belt tuneup on the 93. There was an issue with thinning paint on trunk and the car has been hit with enough rocks and when parked that she is far from pristine. I vouch for the safety as this is the insurance replacement of one that got totaled with 60 miles on it back in 09, a roll over. Run off road by semi whose brakes failed. I find the car quite comfortable for commuting purposes and the AC still works. It’s a DX-VP, so she’s awfully spartan by modern standards. Now that I work from home, the miles are coming slower. I assume a better conditioned one with low miles would hold its resale value pretty well. I’d like to justify getting a new car to scoot around town but it’s impossible to justify.