Used cars for sale near West Springfield, MA under $20,000

Michael Berard was helping me with getting a new part for heating/AC do to a mouse problem I am having. I was told I needed to leave the car for 3 days and I would be able to pick up the car on the 4th day before I went to work. Which I did and he called me a couple of times to keep me updated on how things were going. Communication is the key and he kept me in the loop so I could pick her up when I needed to. Greatly appreciate that. Keep up the good work! See you next time.

Elantra 2024 hybrid is a stylish, powerful, great on gas, and nice to drive on highway or around town. Seems durable so far, no issues.

I have a pleasant pleasant experience in this dealership. Abdul Fakhar who help me was professional, knowlegeable , patient and accommodating. The process of trading in and getting a new car was easy. Abdul delivered the car and help me with the new features. All in all excellent service

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

Dash is an efficient and friendly service advisor. Jenny must have trained him! We would not purchase or service a car any where else.

Previously we have owned a 2016 Mazda Hatchback with the 2.0 liter engine and manual transmission. Our biggest complaint with that car was the lack of power. We were not expecting a performance car, but the 2 liter engine in that car was just anemic. My wife didn't feel safe trying to pull out into traffic. We recently purchased a 2024 Mazda 3 Premium with 2.5 liter engine and manual transmission. While still not feeling like a sports car (it is not one) it does have considerably more torque than the 2016 we owned previously. Things we like about the 2024 model: - the bump in power - fuel economy - the interior. the seats are somewhat firm, but comfy. The dash is nicely layed out - the buttons on the console are useful - heater/AC controls are buttons and knobs - easy to use - the heater fan! We have had several Mazdas, and the fan has always been underpowered. the fan in this car is adequate - two driver settings that will put the seat in the correct position, as well as let you set the brightness of the heads up display - seat heaters Things we don't like: - auto sensing wipers. the only way to use the intermittent wipers is with the 'auto' setting, and it operates properly only intermittently at best - the door for the gas filler. it is not difficult, but if you don't know how to do it, you may need to google (what I had to do at the gas station) - Fully electric parking brake - I would prefer a manually operated brake. - The pedal area is somewhat narrow. I have somewhat wide feet, so I have to keep that in mind, as some shoes make driving cumbersome. The reliability question was required, which is a rather lame requirement when one has owned a car for a month. I gave it 3 stars as I have no idea yet as to the reliability.

Desean Martinez helped us through the process by showing us the used cars Lia Honda had that fit what models we were interested in. We considered trading our Crosstrek, but we realized keeping it would make it a quality second car. Desean made us feel comfortable for the entire ordeal.

We leased a 2019 civic hatchback ex and loved it so much we bought out the lease three years later. The best feature that’s unique to these cars is the Lane Watch Blind Spot camera (available on the EX, SI and I believe touring models) I don’t know why they went away from this feature with the 2022+ models. Add all the sensors you want but the camera is better than anything else. I thought it would become standard on more cars, not get phased out. Besides that, the true city gas mileage is closer to 24 than 30, but highway is about 40 and mixed is 29. Very good for an all gas car. We had very few problems in the 6 years we drove it. Only thing we had to replace was the infotainment system— covered by the extended warranty. If it wasn’t for some dumb teens speeding through an intersection and taking us out in the turn lane, it should have lasted another good ten years if not more. This version of the civic is a great little car.

It was easy to get a convenient appointment. Staff was courteous and repair cost was reasonable. Facility waiting room was clean and comfortable. Facility location is convenient and close to shops and restaurants which makes waiting for repair completion easier.

Bought my 2015 TRD Off Road Tacoma new off the lot and it has been a solid truck. I have only had to do a few things to it here and there, but I pull a trailer with a 1200lb SXS to West Virginia several times per year. In other words, I use my truck! I love it. Like any vehicle it isn't perfect. It has a few squeaks and rattles and there are things that could've been improved, but the engine and tranny are still going strong at 186k miles. I do hate that the headlights are prone to haze over and there is a noticeable whistle when traveling at 70+mph especially during crosswinds. The touchscreen display is impossible to read in bright sunlight because of the angle, and the blower fan could use more adjustment. As it gets older I have noticed there is some leakage of air to the defroster because the airway door isn't closing off completely. I can live with that. I have people ask me all the time if I want to sell it and I'm like NOPE! I'll keep it as long as I can.

I have dealt with Rocky for 12+ years and he continues to impress me with his experience,professionalism and commitment to the customer.Thanks again Hoffman and Rocky.

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

I chose Liberty Honda after doing research and tons of test driving at multiple dealerships. They won out because I decided on a Honda and I had such a good experience test driving there. Lori was so helpful, NOT pushy and overall really great to work with. Lori understood I wanted to take my time, do my research and wait until I found the RIGHT car. I had a HORRIBLE experience at Middletown Nissan the week before because they took my car keys to value my trade and then were CRAZY pushy and more or less demanded I buy from them right then and there and didn't give me back my keys so I couldn't leave--I finally told them I refused to be pushed into buying a car and would ABSOLUTELY NOT be purchasing that evening, so they finally relented. Once I picked a car the rest was easy...Liberty got me GREAT financing (I was shocked because I knew my credit score!) and gave me a fair price on my trade. Plus the car price wasn't inflated so I didn't have to play around for hours "haggling" Being a single woman can be tough when it comes to car shopping because sales people tend to be very pushy and that's NOT how I roll! The whole experience was easy and painless- Thank you SO MUCH to Lori because I LOVE LOVE LOVE my car!

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

Lia Honda of Northampton is one of the best! Not only have my last few vehicles been purchased there, the staff is to notch! Desiree Frank has been my service advisor for the last decade+ and I trust her implicitly with my vehicle! She is professional, honest, and fair! Thank you!

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

I recently traded in my 2014 Camry for a 2022 Subaru. I had help with it all from Amir Willoughby. He is friendly, patient and knowledgeable. From my experience, I would definitely recommend him if you are shopping for a vehicle.

I bought my 2016 Rogue SL in 2019 with 32,000 miles on it. It is now 2025 and it has 223,000 miles on it, and I still drive her daily with no issues. I have had to replace the car battery once and the fob battery twice. I also had to replace the front wheel bearings about 2 years ago. That is it! No check engine lights no engine or transmission issues, no sun roof leaks. Everything she started with still functions as well as the day i got her. This has been the best, most reliable incredible car i could have every asked for. I can not speak highly enough of the Rogue and am currently looking at getting another one and saving what is left of this one for my daughter.

Was serviced by April Freniere. I was impressed by how efficient they were at getting me in and out in such a timely manner.

Had a 2022 Elantra for 3 years only reason I got rid of it was the fact it was a lease and the 36000 miles was up and I did not need a 3rd vehicle. Used this car solely for road trips it had been to 28 states in total and never let me down. Car a bit low for bigger people like myself however very comfortable driving, got phenomenal gas mileage I could get from NH to VA on a single tank with gas to spare. Overall not a fan of Hyundai however I wouldn’t hesitate buying another Elantra. Only Con I ever had with this car was the fact it is so low to the ground it makes it a magnet for rocks to the windshield I did replace 3 while owning.

Got everything done in a timely manner to include a recall fix. I needed to be out of there at a certain time and they got me out well earlier than expected!

traded my 2021 for a 2024 Mitsubishi Outlander Sport limited edition last month. I'm very happy with it. Mitsubishi has made some improvements. bigger screen, leather steering wheel and shifter. I like that I have heated seats and telescoping steering wheel now! and it's 4 wheel drive. helps when I go fishing. 😂 great gas mileage! just needs a little more power under the hood. but for the price and reliability it's very worth it. plus an amazing warranty!

Miguel was very helpful with setting up my new vehicle. Chris in financing was a great guy to work with for my auto loan. Jose Pabon was great to work with in sales.

After getting 284K from our 2003 Elantra GLS and Currently 108K trouble free miles from our 2019 Elantra SEL so far, I just bought a Certified (Passed 173 Point Inspection) 2023 Elantra Limited (Scarlet Red) with 19K miles. It is the most beautiful and Safety Rich (Accident Avoidance) "High Tech" Computer on Wheels Car I ever bought (I'm 65 Years Young!). The Tesla Phase 2 "Highway Driving Assistance" is "Best in Class". Also, The 46-48 MPG average per TANK full (Non Hybrid) is simply amazing! I like the 8 Speed Manual Performance Mode when I want a more spirited FUN to drive ride! Infotainment system and Bose sound system is also very good. The only nice feature NOT including until 2024 Elantra is 360 degree camera monitoring. I might purchase & install an aftermarket 360 camera setup from a Stereo shop in a couple years if I really need it?

We got awesome treatment and a good deal from this place. My salesman, Jonathan Testa was fantastic, honest and accommodating. The Toyota brand itself is an excellent, reliable car to begin with and the salesman I worked with could not be more pleasant and reasonable.

I have owned this car for almost 2 yrs & it’s been very reliable & comfortable especially on long trips I would definitely buy again very happy with it.

Extremely helpful and attentive to everything I need. Communication is key and they never lack in that area.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Karen was absolutely great. She had two vehicles for me to try a RAV4 hybrid and a Corolla Cross. Provided a lot of information about both, wasn’t pushy. I ended up with the Rav4. Super easy process. Was in and out in no time. Pickup day was great too. She ran through a little paperwork, then paired me up with a specialist to run through all the features of the vehicle, even paired my phone for me. A++. I can’t say enough, Karen was great.

Nice riding vehicle EXCEPT it has a hesitation issue when you step on the gas from a standstill. Happens most when the "stop/start" is active, less when you turn it off but it still hesitates. Dealer has no answer other than it is normal and we can't find anything. Others have voiced same concern, recall?

Dealer reached out within half an hour of the inquiry and answered my questions regarding the truck. I was looking for a specific option the truck didn't have, but I was impressed with the sales staff knowledge of the truck despite it being from a competitors brand.

Bought New, firsts 80,000 mile on the highway to NC, San Antonio, New Orleans, Memphis. Like being in my living room lazy boy. Sturdy ride. No major problems. Maintenance on schedule. On my second set of tires. Second set brakes. It's a highway vehicle for sure. Quick precise steering. It's a keeper so far. Two minor repairs. Brake pedal sensor. Can't remember the other thing.

We needed a car on short notice. This dealer had several viable options listed on their website. The owner was responsive to all of our questions, and concerns, provided information about history of the vehicles and any updates that had been performed by the dealer. It made our decision process efficient and were able to purchase the car without any issues. Condition of the vehicle, and pricing was favorable.

This care is able to go well past 150,000 miles. Nice details on the interior. Exterior looks sporty. Car drives very fast. Has bluetooth apple carplay radio and backup camera.

United auto was a great experience.. Jim is a real honest guy.i will definitely be back in the future….

I did some serious research and decided a Honda Accord Coupe built from 2015 to 2020 with the big V6 was a great car to buy used if I could find one with low enough mileage. I found one in Florida using Carvana that only had 29,600 miles on it. It helped that the car also has about all the neat accessories Honda put on 2016 high end Accords. The car is pretty and quick and comfortable. Three important boxes get checked out front. I love the car.

This dealership is wonderful. My contact with them was limited but they impressed me greatly none the less. The salesman I dealt with appeared to be extremely knowledgeable and very honest!

None better, our wrangler has been the most reliable, dependable, and durable vehicle we’ve possessed in nearly 25 years. Beep, beep...we love JEEP Cherokee, Patriot and Wrangler

Excellent service, very polite, honest and looking to satisfy and meet the customers needs. The text are very knowledgeable and they explain everything they do. Angel V goes behind the expectations by the company. You couldn’t find anyone to help you more.

Don’t know why people hate Nissans with CVT. Now that I’ve lived with the CVT with 140,000 miles I know I wouldn’t buy another one, but it’s been just fine, no issues. This isn’t a sporty vehicle but for 8 years and 140k miles it gets the job done every time. I just don’t get the hatred towards these cars. I do have AWD but if I were to do it over I’d drop that option. It’s expensive to maintain and truthfully I don’t go outside when the weather is bad anyway so I doubt the AWD feature has ever engaged, not even once. I plan to keep my vehicle for 10 years then get a minivan.