Most recent consumer reviews
I purchased a Certified Pre-Owned 2020 Porsche Cayenne
I purchased a Certified Pre-Owned 2020 Porsche Cayenne in January 2025, with just 28,000 miles on it and a 2-year factory-backed CPO warranty. I had high expectations, thinking I was buying both performance and peace of mind. Unfortunately, my experience has been the complete opposite. Within two months of ownership, the vehicle broke down—the engine simply wouldn’t start. Since then, I’ve had the same issue five times. Over the past four months, the car has spent 61 days in the dealership for repairs , and no one has been able to diagnose the root cause. Here’s what’s already been replaced: The battery Low and high fuel pumps All six fuel injectors The DME system Despite all of that, the problem continues. The 5th breakdown occurred in April 2025 and is still unresolved as of May 11, 2025. Porsche North America has denied my request for a repurchase or replacement, stating they are “confident” the car will “perform as designed”—even though no one can explain why it keeps failing. This has caused tremendous inconvenience, safety concerns, and financial burden (Uber rides, delays, emotional stress). I expected better from a luxury brand like Porsche, especially under the CPO program, which is marketed as high quality and reliable.
- Comfort 4.0
- Interior 4.0
- Performance 1.0
- Value 1.0
- Exterior 5.0
- Reliability 1.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car
Excellent SUV
This is the best driving SUV ever! Love it! I feel safe and it handles extremely well. The infotainment system is wonderful! I will buy it again!
- Comfort 5.0
- Interior 4.0
- Performance 5.0
- Value 4.0
- Exterior 5.0
- Reliability 5.0
- Purchased a Used car
- Used for Having fun
- Does recommend this car
Car breaking safety issues
I've owned my new Cayenne 2020 S for less than a month before I had to bring it in for three (3) different issues: 1. Mechanical issue when breaking in sport mode. The car suddenly lunges forward when down shifting from 3rd to 2nd to 1st gear. It genuinely feels like you're getting rear ended every single time I break. They refuse to fix this breaking issue, despite a software fix existing in EMEA and APAC. 2. Four (4) different rattling noises. I don't know if they just sell damaged vehicles, or if mine was an outlier, but how do you have four (4) different rattling noises on a "new" car? 3. App connectivity issues. Look at the app store reviews for the Porsche Connect app - that will tell you all you need to know. I've never had such buyers remorse, and wish they would just take this lemon back. Definitely avoid.
- Comfort 4.0
- Interior 2.0
- Performance 4.0
- Value 1.0
- Exterior 4.0
- Reliability 1.0
- Purchased a New car
- Used for Having fun
- Does not recommend this car
