2010-2015 Mazda CX-9 Rivet Issue


CARS.COM — Vehicles affected by service bulletin:

  • 2010 Mazda CX-9
  • 2011 Mazda CX-9
  • 2012 Mazda CX-9
  • 2013 Mazda CX-9
  • 2014 Mazda CX-9
  • 2015 Mazda CX-9

The problem: Drivers may experience noise due to a broken fuel tank insulator hanging down and contacting the driveshaft. This is due to the rivets that hold the insulator in place breaking when a load in the vehicle occurs. (The rivet material has since been changed to eliminate this condition.)

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Corrective action: Dealers will replace the insulator and secure it with new rivets.

Warranty info: This repair is being done free of charge under the new-vehicle or extended warranty, whichever is applicable. If the vehicle is not covered under any warranty at the time of service, the owner will be responsible for the repair.

What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service bulletin. You can also call Mazda at 800-222-5500 or NHTSA at 888-327-4236. Reference TSB No. 0101015.

Need to find a dealer for service? Go to Service & Repair to find a local dealer.

Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.

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