2018-2019 Chrysler Pacifica: Recall Alert

19_Chrysler_Pacifica 2019 Chrysler Pacifica | Manufacturer image

Vehicles Affected: Approximately 20,400 model-year 2018-19 Chrysler Pacifica minivans equipped with the 8.4-inch multimedia display, 360-degree camera and seatback video screens

The Problem: A software error can cause the backup-camera image to remain on the multimedia screen after the vehicle has been shifted out of Reverse; the image display may distract the driver and increase the risk of a crash.

The Fix: Dealers will update the software for free.

What Owners Should Do: Chrysler parent company Fiat Chrysler Automobiles will begin notifying owners Jan. 31. Owners can call the automaker at 800-853-1403, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 or visit its website to check their vehicle identification number and learn more.

Need to Find a Dealer for Service? Go to Service & Repair to find your local dealer. To check for other recalls, and to schedule a free recall repair at your local dealership, click here: Chrysler Pacifica

More From’s Editorial department is your source for automotive news and reviews. In line with’s long-standing ethics policy, editors and reviewers don’t accept gifts or free trips from automakers. The Editorial department is independent of’s advertising, sales and sponsored content departments.

Latest expert reviews