Vehicles Affected: Approximately 700,000 GM SUVs, including model-year 2008-12 Buick Enclaves manufactured between Jan. 3, 2007, and Feb. 29, 2012; 2009-12 Chevrolet Traverses manufactured between July 6, 2008, and Feb. 29, 2012; 2007-12 GMC Acadias manufactured between Sept. 15, 2006, and Feb. 29, 2012; and 2007-10 Saturn Outlooks manufactured between Aug. 17, 2006, and March 18, 2010
The Problem: The affected vehicles are equipped with the optional power liftgate and have gas struts that hold the liftgate up when open; these struts may prematurely wear, and the open liftgate may suddenly fail, possibly striking a person and increasing the risk of an injury.
The Fix: Dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the liftgate; work will be done for free.
What Owners Should Do: GM has not yet provided a notification schedule. Owners can call Buick at 800-521-7300, Chevrolet at 800-222-1020, GMC at 800-462-8782 and Saturn at 800-553-6000. Owners can also call the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 or go to www.safercar.gov for more information.
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