Select 2014 Ram Trucks Need Software Fix


We've just learned that select models of the Ram 1500, 2500, 3500, 4500, and 5500 pickups and chassis cabs will require a software update to take care of several "glitches" in the electronically controlled remote access, monitoring and display systems.

Since this does not affect the safety of the truck a recall is not necessary.

The problem is in the way the information in the tire monitoring system relays the radio signal information back to the computer. In some cases, the readouts may display a series of dashes rather than the proper pressures. These same radio frequency issues could also affect the remote entry access signals in the keyless entry system. Additionally, in those vehicles equipped with the passive entry package there may situations where a "no-entry" condition could occur.

Chrysler will distribute a customer satisfaction notification to affected Ram owners that will entitle them to receive the software update at their nearest or preferred dealer, free of charge. Dealers have received the instructions; we're told the service should take about 30 minutes. For more information, contact a dealer near you. photos by Mark Williams



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