Why Is My Mechanic Suggesting Other Work?
By Rick Popely, Cars.com
While some consumers think mechanics only look out for themselves, trying to maximize the money they make on each service visit, they may be recommending additional work because they’re looking out for the consumer and don’t want the vehicle to wind up on the disabled list.
That’s a judgment you will have to make, and that decision can be easier when you have a mechanic and/or service facility that you know and trust.
Instead of chasing the lowest advertised deals, you might actually save more money in the long run by consistently using a mechanic who charges more but doesn’t pad your bill with extras.
Look at it from a service facility’s viewpoint: When technicians put a car on a hoist to change the oil and rotate the tires, and they notice that the front brake pads are worn down to almost nothing, it should be their responsibility to point that out to you, not just an opportunity to make money.
Don’t you want a mechanic who will warn you that you need service or maintenance before something goes wrong, especially when it involves safety? An experienced mechanic will see things you don’t, and because parts such as brake pads wear gradually, you might not notice when they’re almost gone.
On the other hand, service advisors who welcome you to car dealerships and other service facilities aren’t just naturally friendly, inquisitive people. They’re trained to serve your immediate needs — and see what else they can sell you.
Several car companies provide free oil changes and tire rotations on new vehicles for the first two or three years. Don’t be surprised if the service advisor suggests you need new wiper blades and a cabin air filter, and then pitches you on filling your tires with nitrogen. It’s their job to try to sell extras.
You can help yourself two ways. First, check your owners manual to see what service and maintenance is recommended by your vehicle manufacturer; this can be crucial when it comes to maintaining your warranty. Second, find a competent service facility that you trust to do the work you need, but that won’t try to turn you into an ATM.
