Reviews
Very positive experience.
Very positive experience. I was treated with courtesy. Everything was as the dealership said. Would recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
D. Brown
(Morganton NC dealership) Had to replace another rain sensor. Technician worked fast... ops check - worked perfectly! Brian from the service dept handled my situation great... Appreciate all the guys in the service dept.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I brought my truck in for its first service and a wash
I brought my truck in for its first service and a wash just the outside or what the servicemen said I needed. I ask was there a charge they didn’t know so I ask for them to check and call me if there was and I would tell them yes or no. I also shared the fact that the truck was not cleaned when I picked up the truck from purchase. Don’t mind paying for service as long as I know how much ahead of time. Left the truck 8:30 Thursday morning and to return late that afternoon. Well I came up your drive at a little after five and much to my total surprise the truck was still as I had left it, and believe me it was a surprise. I could not believe I had been just blown off, and yes the engine service was performed, I think I wondered that now, and they were to rotate the tires as well, I can assure you the techs can not move all four tires and not disturbed any dirt. The service men I spoke to when I went in to get the keys and yes all I wanted was to leave your establishment, Much faster than I arrived, I really thought Everett was a different place, one that new what a new customer was worth to a business and how to keep them coming back. I wanted to let you know not to gain anything but maybe help for the next person that walks through your doors! Good luck as I know handling employees is a full time job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Phenomenal
Wonderful dealership .... I had a phenomenal experience buying my Volvo. Dawson was an excellent salesman and Tyson made it work out for me. Thanks again for your kindness.....
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
Very good, customer service was good did not take to long. Dealership very clean very nice and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Simply the Best!
From Sales to Service, Everett Chevrolet is top notch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Coby, our salesman, was wonderful.
Coby, our salesman, was wonderful. Our main complaint: We made an appointment to see the car we were interested in and had seen in an email from the dealership (We live in Greenville, S.C. ~ 2 hours & 15 minutes away). The morning of our visit, we received a call from the dealership in Morganton, NC confirming our appointment time. When we arrived, however, we found the car was NOT there and had been driven that morning to their Everett dealership in HICKORY, NC with no notification to us before we arrived. After several calls by the staff, we were driven to the Hickory dealership then had to drive Back to the Morganton dealership to complete our purchase. Again, Coby was Very helpful, as were others at the Morganton Dealership. I was a bit put-off by having to pay a $599.00 "Proc/Doc Fee" which was just a dealership profit fee according to a salesperson and could not be removed. Also, even though we paid with actual cash, we did not receive the Title until 13 days later. They did, however, wash the vehicle and filled the gas tank for us. None-the-less, we were overall pleased and would use this dealership again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great buying experience at Everett Chev.
Had a good experience with Coby Clark and Everett Chev. They gave me the trade in value I needed and i purchased a truck in about 30 minutes. Best car dealership experience yet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recommendation
Very great experience. If you ever have an issue with anything. They will make it right. Love my truck I purchased from them. Thanks for everything
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super Service
Josh was there and he always makes sure I am taken care of immediately. So positive and helpful. Never fails!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase