Reviews
Go anywhere else but here
This place is a complete joke. Before actually going to this dealership I worked with Jerry over email. We worked everything out including a few modifications I wanted done. I had a long drive before going and picking up the vehicle. I let Jerry know I was on my way so he would have a good idea on when I would arrive. He allowed me to drive the entire way without once mentioning the modification were never done. These guys have no issue lying right to your face which includes the sales, finance and management staff. Jerry remeber when you said "I hoped you learned your lesson" in regards to the thousands of dollars that was stolen from me? I learned that even if you get stuck with people like this you still have options like contacting General Motors. For 3 months the dealership ignored me and I was forced to reach out to GM. GM did force them to partially refund me and I recommend contacting them right away should you take a chance on this place. Avoid, avoid, avoid.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
DONT BUY A CAR FROM THIS COMPANY
I bought a new GMC 2 month ago from this company. I had a approval letter from my bank for 2.9 % the sales manger talked us into a GMC financing. After receiving my first statement from GMC i found out I am paying 6.9 %. I called this company many times to get any manager to talk about this and all I get is he will call you. I am still waiting PS it is now 5 weeks still waiting
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great experience buying out of state
I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Searching for a used vehicle
While I did not get the opportunity to purchase a vehicle (the one I was looking at got sold, great vehicle at a really GREAT price and low low miles); someone else picked up this vehicle before I could. Nick was quick to let me know before I could get too invested and was trying to locate me one to my specifications.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Appointment To Look At A Vehicle
I had a appointment to look at a vehicle and to talk to someone about purchasing the vehicle and everyone was so Nice And Helpful from the time I got there until I left I give this dealership a ��������
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst Car Buying Expierence
The worst car buying expierience I've ever had. I am currently on day 17 of not being able to drive the car because Everett won't send the title paperwork to the DMV. Every time I call I get a new excuse and I am promised it will be overnighted that day. I've been told "it's in the mail today!" four times now. Do not go to this delearship. Save yourself the anxiety and frustration. I have made three payments on a car that I can't even drive.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Wonderful
It was a very easy buying experience. We was informed of all buying options to help us make a better more informed decision. We had excellent service with all involved. Darlene Suttle was very knowledgeable and easy to talk with. She took the time with us and didn't make us feel rushed into anything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Smooth
Car buying experience went very well. I was given ample time and opportunity to test drive all vehicles I was interested in. Salesman was very helpful and accommodating. Very professional and diplomatic in the deal-making phase. Never felt forced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great buying experience
I recently purchased a 2016 Silverado from Everett. I found this Certified Pre-Owned truck using Autotrader. This led to a great car buying experience with Jeff Clark, one of the sales associates at Everett. It was well worth the 2 hour drive from Greenville. Jeff and Silas were great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The BEST
We were looking to trade on a used car we had been there a week before and drove the car we ended up buying. However we also had seen one at Carmax and so long story short we came back to Everett and in one day we experienced the worst and the best of Car Dealerships. The car we had drove they had moved to their Hickory store they went and got it and drove it back to sale it to us, No questions ask they just said we have it here in a few minutes. We went next door had lunch came back up the hill and drove it home. The most professional non pressured car buying experience we ever had. And we have bought several cars in 33 years of marriage and the two daughters we have raised. I have always been a Ford or Toyota person but the next truck I purchase it will be from Everett.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car