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EVERETT CHEVROLET GMC OF MORGANTON

(329 reviews)
Visit EVERETT CHEVROLET GMC OF MORGANTON
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–7:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–7:00pm 8:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 4 awards
2018 state dealer award 2018 state dealer award 2013 state dealer award
2018 consumer dealer award
New (828) 219-3234 (828) 219-3234
Used (828) 219-3231 (828) 219-3231
Service (828) 475-1180 (828) 475-1180

Reviews

(329 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EVERETT CHEVROLET GMC OF MORGANTON from DealerRater.

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Go anywhere else but here

This place is a complete joke. Before actually going to this dealership I worked with Jerry over email. We worked everything out including a few modifications I wanted done. I had a long drive before going and picking up the vehicle. I let Jerry know I was on my way so he would have a good idea on when I would arrive. He allowed me to drive the entire way without once mentioning the modification were never done. These guys have no issue lying right to your face which includes the sales, finance and management staff. Jerry remeber when you said "I hoped you learned your lesson" in regards to the thousands of dollars that was stolen from me? I learned that even if you get stuck with people like this you still have options like contacting General Motors. For 3 months the dealership ignored me and I was forced to reach out to GM. GM did force them to partially refund me and I recommend contacting them right away should you take a chance on this place. Avoid, avoid, avoid.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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DONT BUY A CAR FROM THIS COMPANY

I bought a new GMC 2 month ago from this company. I had a approval letter from my bank for 2.9 % the sales manger talked us into a GMC financing. After receiving my first statement from GMC i found out I am paying 6.9 %. I called this company many times to get any manager to talk about this and all I get is he will call you. I am still waiting PS it is now 5 weeks still waiting

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great experience buying out of state

I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Searching for a used vehicle

While I did not get the opportunity to purchase a vehicle (the one I was looking at got sold, great vehicle at a really GREAT price and low low miles); someone else picked up this vehicle before I could. Nick was quick to let me know before I could get too invested and was trying to locate me one to my specifications.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Appointment To Look At A Vehicle

I had a appointment to look at a vehicle and to talk to someone about purchasing the vehicle and everyone was so Nice And Helpful from the time I got there until I left I give this dealership a ��������

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst Car Buying Expierence

The worst car buying expierience I've ever had. I am currently on day 17 of not being able to drive the car because Everett won't send the title paperwork to the DMV. Every time I call I get a new excuse and I am promised it will be overnighted that day. I've been told "it's in the mail today!" four times now. Do not go to this delearship. Save yourself the anxiety and frustration. I have made three payments on a car that I can't even drive.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful

It was a very easy buying experience. We was informed of all buying options to help us make a better more informed decision. We had excellent service with all involved. Darlene Suttle was very knowledgeable and easy to talk with. She took the time with us and didn't make us feel rushed into anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Smooth

Car buying experience went very well. I was given ample time and opportunity to test drive all vehicles I was interested in. Salesman was very helpful and accommodating. Very professional and diplomatic in the deal-making phase. Never felt forced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience

I recently purchased a 2016 Silverado from Everett. I found this Certified Pre-Owned truck using Autotrader. This led to a great car buying experience with Jeff Clark, one of the sales associates at Everett. It was well worth the 2 hour drive from Greenville. Jeff and Silas were great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The BEST

We were looking to trade on a used car we had been there a week before and drove the car we ended up buying. However we also had seen one at Carmax and so long story short we came back to Everett and in one day we experienced the worst and the best of Car Dealerships. The car we had drove they had moved to their Hickory store they went and got it and drove it back to sale it to us, No questions ask they just said we have it here in a few minutes. We went next door had lunch came back up the hill and drove it home. The most professional non pressured car buying experience we ever had. And we have bought several cars in 33 years of marriage and the two daughters we have raised. I have always been a Ford or Toyota person but the next truck I purchase it will be from Everett.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.