Reviews
They are attentive, proactive and very prompt.
They are attentive, proactive and very prompt. Service advisors are always very competent and will walk you thoroughly through all details
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, and have a fantastic day!
As always .
As always . Exceptional service and staff . Thank you ! Matt was awesome . Needless to mention Britney and John .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, and have a fantastic day!
Wry easy lease turn in and new lease.
Wry easy lease turn in and new lease. Great customer service and knowledgable tech guy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Andrea, thank you; we appreciate your feedback!
I have always felt like everyone at BMW is helpful and
I have always felt like everyone at BMW is helpful and knowledgeable. My car looks and runs great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Westlake.
This was the best experience in buying a car ever.
This was the best experience in buying a car ever. Kelly was just amazing and her customer Service outstanding!!! Not to mention the care they took making sure I knew how to operate all the bells in my new car. .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Westlake.
Always happy with the service I receive on my vehicle.
Always happy with the service I receive on my vehicle. And was pleased working with Kevin who was friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you; we appreciate your feedback!
Hi Tony Hildebrandt was the best seller.
Hi Tony Hildebrandt was the best seller. He helped so much. Really made it easy. Can’t say enough good things.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to read such a great review about Tony and BMW of Westlake!
Really just the most amazing dealership you can go to.
Really just the most amazing dealership you can go to. The service department is amazing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We can't wait to see you again, have a great day.
Cory is excellent at customer service.
Cory is excellent at customer service. I went in with what I thought was a 15 minute tire check and left with a rental in enough time to make my appointments for the day. Cory’s attention to detail is top notch
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our service rep was Kevin and he did an excellent job of
Our service rep was Kevin and he did an excellent job of discussing options and offering input into the services required for my 2Series convertible. I received a very thorough and timely video report from the technician serving my vehicle and am extremely pleased and satisfied with all aspects of the services rendered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
