BMW of Westlake

I received Great service from this shop. They did completed the job quicker than I expected.

Everything went as expected. They worked with me on the price and I was very happy with the outcome.

He answered my text message promptly and scheduled my appointment for a dent removal on my X1. I wasn't expecting that, but it was appreciated.

Very polite, personable, and attentive staff who were very efficient and informative. Highly recommend them.

Very nice staff. Almost no wait time! Waited a little longer than I would have liked for an appointment for my tire but it wasn’t too terrible and they also let me add my oil change the day before which I appreciated! They will definitely keep getting my business! Maybe next time I can get a BMW sweatshirt for a deal 🤣

Efficient and pleasant staff. They performed their maintenance checks quickly and efficiently and provided answers to all of my questions. The waiting area is quite comfortable and quiet,

Expected time for service in an out was excellent and appreciated. Also, staff was very professional.

This dealership provided outstanding service and excellent communication/follow up during the repair of our BMW which encountered difficulties on a road trip between Newport RI and Iowa City. The service director, Brittnay was outstanding and the work on the car was outstanding. We were so impressed with the service that we will consider buying our next vehicle at this dealership despite not living in the area.

Outstanding job from BMW of Westlake as usual! Kelly Cavanagh is by far the best representative for costumer care, and she ensures that you will have the best experience. She goes above and beyond to help us. She takes it to the next level to provide top excellence costumer experience.

Matthew at BMW Westlake greeted me, and listened to what I had to say, and also was very knowledgeable about my vehicle. Also got me savings. Great job Matthew