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Hyundai of Lincolnwood

(740 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (847) 847-4097 (847) 847-4097
Used (847) 847-2466 (847) 847-2466
Service (847) 847-2486 (847) 847-2486

Reviews

(740 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Lincolnwood from DealerRater.

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A great deal

The only reason I'm giving them 5 stars is that I can't give them six. Friendly prompt service and were willing to bend over backwards to help. Talk to- Josoe Bautista.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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STAY AWAY

Bait and Switch!! Car we were coming to see was there when we called, and sold before we got there. Called 20 mins before arriving. They post good deals on cars which are not avaialble. My fault for falling for it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I leased an Elantra today and want to praise my salesman,...

I leased an Elantra today and want to praise my salesman, Alex and the Finance Manager, Todd. They were extremely professional, knowledgeable, courteous and patient. I highly recommend Alex, Todd and Hyundai of Lincolnwood.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was totally insulted, never go here again!

Was quoted a price online several thousand under competitors. Called to follow up and was told that the interior protection plan was not optional and would be added on. This is a lie. It is always optional. Followed up regarding how the price was so low, and discovered the price they quoted me included lots of rebates I don't qualify for. I'm really glad I didn't waste time and money . Are all dealers this rediculous in priceing. I told them how much I wanted to spend and when I got their offer it was over 4 thousand dollars more, come on give me a break. By the way , the suv I looked at was a piece of crap, dirty, scratched up, rusty. I guess this dealer is not ready to sell cars. Totally insulted and a waste. Be ware

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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great company ! Dylan and Micheal also Charlie

Great people !!! Love the help ! Overall they did their best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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WARNING! Avoid this dealership at all cost! We...

WARNING! Avoid this dealership at all cost! We purchased our Palisade in late February 2020 and added the dealership's paint/dent/interior protection plan at a cost of $1795. After taking a couple of days to review the terms of that coverage, we decided it was not worth it so we went back to the dealership to cancel. Upon canceling, they issued us a cancellation confirmation form and we were assured by their finance rep that the total cost of $1795 for the plan would be applied to our loan balance in 4-6 weeks. Now when we called the dealership recently to inquire why the credit has not been applied, we are told that the plan cannot be canceled and the rep who assured us it was, is no longer with the dealership. This is not the last they will hear from us on this. I will make their practices known on every public forum available, as well report them to the Better Business Bureau and will also file a lawsuit to pursue this matter. What is right, is right! They are not to be trusted. Consider yourself warned!j

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

We appreciate Abdul’s patience with his professional, we...

We appreciate Abdul’s patience with his professional, we feel the value as a costumer. We also like to thank John for going beyond taking care of the legal paper work and for giving our car a deep cleaning inside and out with the rest of the team member in the cleaning department. First time buyer of Hyundai vehicle was a exceptional experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great Car and Great People.

The experience at Lincolnwood Hyundai was really great. Me and my dad decided we were interested in a used car they had on the lot and we decided to go see it. We were helped out by Oren who showed us the car and took us out for a test drive. Oren was very professional and very honest with us. We were unsure of the car first but after some negotiation we were able to agree on a price that was more than reasonable. Oren made sure that the whole process went very smoothly. He made sure we understood everything along the way and wanted to make sure we were completely satisfied with car. While at the dealer we also meet other salespeople that were also very nice and helpful so I think everyone there should be great but I highly recommend Oren if your able to have him help you at the dealer. The dealer is very nice and has a huge selection of cars. I’ve gone to other dealers that are truly horrible and was very pleasantly surprised by the great experience that was provided here at Lincolnwood Hyundai. The car has been great and I am very thankful to Oren for providing excellent customer service. You can’t go wrong by giving Lincolnwood Hyundai a chance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Service Department

I am a senior citizen, quiet and polite. Whenever I come to this dealership I make an appointment for early as I can to avoid the wait. However, people who come in after me without an appointment are taken ahead of me. Last time it took over 4 hours to have a battery replaced. I believe because I am a senior and undemanding I am taken advantage of. Age bias is against the law I believe.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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False advertising

Advertised a 2016 Corolla that has had (2) new batteries as having only 31 miles on the odometer. This is obviously false. The dealership is not to be trusted. The car is 3 to 4 years old.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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