Reviews
Write a reviewKnox Ford Service
The Service Department did an awesome job on my Escape. The tune-up was done on time and to the quote.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Knox Ford Servive
Excellent service, Steve is concerned for all customers. I trust him to tell me what I need and feel he willl not try to do repairs that are not necessary, Mr, Beach did the service on the vehicle and I am very well satisfied. The cost was very reasonable, The young lady that received my payment was very pleasant and profsssional, I had a very good experience and will continue to come to Knox Ford. Thank you for the excellent service I received.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
knox ford radcliff
Good experience at Knox Ford in Radcliffe. I will come back. Very nice . Had coffee. Friendly staff
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Repair on Mustang GT
Justin was a great help and an great assistance. He helps me with anything and everything and the service on the vehicle was outstanding and always reliable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
These guys are great!
They did a great job and went over and above to meet my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick-Lane Review
I would like to thank Mr Steve Smith, the Quick-Lane Manager for a very professional job, he's one of the main reasons, I am a repeat customer to Knox Ford, Radcliff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT SERVICE!!
Steve is an exceptional quick lane supervisor! I would definitely recommend Radcliff Knox Ford Quick Lane to anyone looking for a place to service their vehicles. Thank you for always taking care of me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Major engine work. Willing to work with my budget. Listened with concerns. Waited on me for when I could get funds available. Kept me informed throughout.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bodywork
Justin goes above and beyond---exceptional professional!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Truck Service
Good job overall. I don't know that a minimum of 50 characters is needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase