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Knox Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (95 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (95 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Knox Ford from DealerRater.

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Knox Ford Service

The Service Department did an awesome job on my Escape. The tune-up was done on time and to the quote.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Knox Ford Servive

Excellent service, Steve is concerned for all customers. I trust him to tell me what I need and feel he willl not try to do repairs that are not necessary, Mr, Beach did the service on the vehicle and I am very well satisfied. The cost was very reasonable, The young lady that received my payment was very pleasant and profsssional, I had a very good experience and will continue to come to Knox Ford. Thank you for the excellent service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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knox ford radcliff

Good experience at Knox Ford in Radcliffe. I will come back. Very nice . Had coffee. Friendly staff

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Repair on Mustang GT

Justin was a great help and an great assistance. He helps me with anything and everything and the service on the vehicle was outstanding and always reliable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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These guys are great!

They did a great job and went over and above to meet my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick-Lane Review

I would like to thank Mr Steve Smith, the Quick-Lane Manager for a very professional job, he's one of the main reasons, I am a repeat customer to Knox Ford, Radcliff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GREAT SERVICE!!

Steve is an exceptional quick lane supervisor! I would definitely recommend Radcliff Knox Ford Quick Lane to anyone looking for a place to service their vehicles. Thank you for always taking care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Major engine work. Willing to work with my budget. Listened with concerns. Waited on me for when I could get funds available. Kept me informed throughout.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Bodywork

Justin goes above and beyond---exceptional professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Truck Service

Good job overall. I don't know that a minimum of 50 characters is needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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