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Knox Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (95 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (95 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Knox Ford from DealerRater.

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Great Service

Always have a good experience with the Quick lane service! While getting my oil changed and tires rotated they found my rotors and brake shoes were bad. They took me out to see it. Me being in the Maintenance field found this to be Impressive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Purchased Used Truck

Thanks to a great team. We will continue to use Knox Ford and recommend them to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to buy and service your vehicle

Best place hands down (6:30) to buy and service your vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quick lane. Steve

Very good.tell's the truth. Took my other truck BACK to Steve because I trust him to tell me the truth about things.At least he will call me to let me know what wrong.To let me know what it need's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Max satisfaction!

Straight forward easy, quick transaction that exceeded our car buying expectations. The C-max is fun, great to drive, and barely sips gas . Customers forever! We liked our knowledgeable salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Above and beyond

Dealing with Knox Ford for many years, they always go above and beyond. Repairs are fully explained, and are always fixed right the first time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The only dealership for all of my Ford needs.

Staff is phenomenal. Always goes above and beyond to ensure our complete satisfaction. If you are looking into buying a Ford, this is the dealership you should use. Thank you Derrick, Steve, and Wayne for taking such good of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Knox Ford

The quick lane folks at this dealership are very professional and work very hard to satisfy my every demand or request.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They don't waste your time or your money....

Best place to buy a car or get a car serviced. They figure out your vehicle needs and then make them happen. Whether you have questions about service re-calls warranties or sales some one there will have the time to answer the questions. They love browsers they love Ford's and they love cars. When you walk in they listen to your needs and help you with them whether their is a profit in it for them or not. If you are on a budget they will help you make that budget work for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great positive experience

I stepped in with my son last Saturday tio check a 2014 Mustang GT premium, we were greated by Troy "A very nice, smiley, and decent person". He gave us the keys, checked my license and let us take the car for a test drive on our own, he trusted us and that was the start. We checked the car, loved it, and wanted to buy it. With the help of the manager, he was able to give us a GREAT price for the car and a GREATER price for my trade-in (Which they did not even see, they took my word for it). The whole experience was excellent, no pressure of any kind by anyone and they did all they can to make the whole thing works. I really do apprecitae everone that we have met over there starting with Troy and ending with the nice man who washed the car for us. Thank you all for an exceptional experience. It could have not been any better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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