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JTs Chrysler Dodge Jeep RAM of Columbia

(899 reviews)
Visit JTs Chrysler Dodge Jeep RAM of Columbia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (803) 828-6896 (803) 828-6896
Used (803) 828-6951 (803) 828-6951
Service (803) 667-4166 (803) 667-4166

Reviews

(899 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTs Chrysler Dodge Jeep RAM of Columbia from DealerRater.

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Everyone at the dealership was wonderful and so friendly....

Everyone at the dealership was wonderful and so friendly. Very easy to work with and no pressure. Kyle was great and found not one but two great deals for me. I highly recommend dodgeland. I dont remember every name but sales, finance and every person we had contact with was helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We are happy to hear that Kyle took good care of you here at JT's Dodgeland and FIAT of Columbia. We hope to see you again sometime!

Very professional,courteous and thorough. They found...

Very professional,courteous and thorough. They found other problems, let me know right away and they took care of them along with my original issue. Also shuttled me home and back due to the length of time taken to do the repairs..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the generous feedback. It's a privilege to help keep your vehicle running smoothly and we're glad we could make the process easy for you with our shuttle service. We look forward to assisting you again at JT's Dodgeland and FIAT of Columbia!

Rude and Shady

My wife went to buy a 2010 VW Routan from this dealership and they tried to get her to pay $9000 for it when they had it listed on Facebook Marketplace for $6995. Edmunds retail value for a 2010 VW Routan with 156,000 miles is $4000 MAX. Even with that they finally came down to $5500 after many times explaining the vehicle is literally not worth even close to what they were asking. We left to go get the cash from home to try to get close to $5000 out the door and when we returned the GM said they would not take less than $6400. The vehicle is not worth this at all. Even excellent condition the Edmunds retail is $4000. You can't argue with that. And we were willing to pay over that. We were being reasonable. The GM and salesman we dealt with there were shady and rude and this is not how you do business. Very sad and very unfortunate. If you want to be treated fairly, go somewhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Devin – We strive to do the best we can to please all of our customers, but unfortunately we were not able to accept your offer. I apologize for that. I am also very sorry if you were treated with anything less than excellent service. Thank you for sharing this feedback. Lee Stills - General Manager - 803-799-1900

I bought a pre-owned 2015 RAM 1500. The vehicle is in...

I bought a pre-owned 2015 RAM 1500. The vehicle is in great shape but what made the experience great was the staff. Tommy, Chad, and Tara made everything easier and helped us every way possible they could. Great vehicle buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are pleased to hear that Tommy, Chad, and Tara all took good care of you here at JT's Dodgeland and FIAT of Columbia. Enjoy your 2015 RAM 1500!

I brought a vehicle about two months ago and still...

I brought a vehicle about two months ago and still haven’t got the headlight fixed which was promised upon buying that vehicle. Other than that everything else with the process was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback, Kathryn. I'm so sorry for the delay in these repairs. I'd like to step in here to see what I can do to help expedite this process. I will look for your contact information, but please consider reaching out to me directly. Thank you, Lee Stills - General Manager - 803-799-1900

I was not expecting to be able to get the truck I wanted...

I was not expecting to be able to get the truck I wanted bc I didn't think I could afford it but Aaron got me what I wanted at a price I could afford. Thanks Aaron

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that Aaron helped you drive home in exactly the truck you wanted. Congratulations from all of us at JT's Dodgeland and FIAT of Columbia! We really appreciate your business.

Draven is a great young girl .Treated my wife and I like...

Draven is a great young girl .Treated my wife and I like we were her Uncle and aunt. Or like someone she had known for ever .Thanks to her .Classic Ford needs to learn from these people .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review for JT's Dodgeland and FIAT of Columbia, Mike! Our customers mean everything to us here and we're so happy that you and your wife received such care and attention from Draven during your visit. We hope to see you both again down the road!

Experience

Grant was an awesome salesman, Kyle in service was a super nice and helpful guy. I appreciate all of the help I received from them both. This is the 5th vehicle I have purchased from Dodgeland.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tammy, thank you so much for taking the time to leave us a review! We're so glad Grant and Kyle could make your fifth visit with us so seamless and we'll be sure to let them know you appreciated their help. We're honored to have you as a loyal customer here at JT's Dodgeland and FIAT of Columbia!

Very friendly atmosphere all the way down to the cashier,...

Very friendly atmosphere all the way down to the cashier, Grace. I was very pleased with the quality of work and will use the service department again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review, nothing brightens our day like hearing from our customers! We're delighted you had such a good experience with our team here at JT's Dodgeland and FIAT of Columbia and we will certainly pass along your kind words to our staff. We look forward to assisting you again down the road!

Grant, in Sales, was spectacular! I had an easy,...

Grant, in Sales, was spectacular! I had an easy, pleasant, hassle-free, no stress shopping experience and purchase! Grant (Sales), Chad (Sales Manager) and Chuck (Finance) were all super polite and very professional! I appreciate the way I was treated and would definitely feel comfortable in recommending them to family and friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience. We love to know that our customers feel taken care of during every step of the process. It was such a pleasure to work with you! -Grant, Chad, and Chuck at JT's Dodgeland and FIAT of Columbia