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Penske Honda

(3,730 reviews)
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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Reviews

(3,730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Penske Honda from DealerRater.

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You truly are treated like family and are taken care of. I’ve bought 3 cars from Penske.

You truly are treated like family and are taken care of. I’ve bought 3 cars from Penske.

Rating breakdown (out of 5):
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Penske Honda Ontario. We appreciate your loyalty and are glad to hear you feel well cared for.

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This Dealer I like because has excellent customer service, they treat us like a Family!

This Dealer I like because has excellent customer service, they treat us like a Family!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our customer service at Penske Honda Ontario. We appreciate your kind words and support.

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Alex and Jaime helped me with buying my first car! They took the stress out of the whole process. And made everything so simple and easy. Shout out to Alex and Jaime!

Alex and Jaime helped me with buying my first car! They took the stress out of the whole process. And made everything so simple and easy. Shout out to Alex and Jaime!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad our team made your first car purchase easy. Thanks for sharing your experience with Penske Honda Ontario. Enjoy your new vehicle.

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They have reasonable prices and there customer service is is really good They explain everything you needs cost and the required to get it done.

They have reasonable prices and there customer service is is really good They explain everything you needs cost and the required to get it done.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our clear communication and pricing. We appreciate your feedback and are glad our team could assist you well at Penske Honda Ontario.

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Ethan delivered my new 2926 Honda Ridgeline today , thus will be my 3rd Ridgeline! This is the 3rd time I have dealt with Penske Honda of Ontario & there is a reason., they make it easy & are very professional. Could not be happier ! Jim Carpenter the Finance Nanager was Terri’s & easy to deal with The General Manager Kris Kratky & his team did a great job. Smooth & mo issues . I highly recommend Penske Honda of OntRio !

Ethan delivered my new 2926 Honda Ridgeline today , thus will be my 3rd Ridgeline! This is the 3rd time I have dealt with Penske Honda of Ontario & there is a reason., they make it easy & are very professional. Could not be happier ! Jim Carpenter the Finance Nanager was Terri’s & easy to deal with The General Manager Kris Kratky & his team did a great job. Smooth & mo issues . I highly recommend Penske Honda of OntRio !

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation and for choosing Penske Honda Ontario for your Ridgeline purchases. We appreciate your loyalty and are glad to hear about your positive experience.

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Sammy helped us and he was incredibly helpful as well as friendly. He gave us all the time we needed to make our decision which ultimately became the reason we chose Penske Honda.

Sammy helped us and he was incredibly helpful as well as friendly. He gave us all the time we needed to make our decision which ultimately became the reason we chose Penske Honda.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about our team’s assistance. Thank you for choosing Penske Honda Ontario. We’re glad we could support your decision.

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I went in to do an oil change to my vehicle and it was finish within 30 minutes. I was in and out thank you

I went in to do an oil change to my vehicle and it was finish within 30 minutes. I was in and out thank you

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're glad the oil change was quick and efficient. We appreciate your feedback at Penske Honda Ontario.

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Thank you Anthony Medina, he is a person who takes care of his customers and resolves our car problems promptly and correctly.

Thank you Anthony Medina, he is a person who takes care of his customers and resolves our car problems promptly and correctly.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback about our team at Penske Honda Ontario. Thank you for sharing your experience.

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Mr. Fred Wilson has always been exceptional in making certain he heard our concerns and relayed them to the mechanic who was excellent with his repair. We did not have to wait long most times, but when we had to the refreshments were available. I wish there were doughnuts, though. Any way, this is a nice place with good people.

Mr. Fred Wilson has always been exceptional in making certain he heard our concerns and relayed them to the mechanic who was excellent with his repair. We did not have to wait long most times, but when we had to the refreshments were available. I wish there were doughnuts, though. Any way, this is a nice place with good people.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your detailed feedback and are glad our team could assist you well. Thank you for sharing your experience with Penske Honda Ontario.

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Very happy with my recent experience at Penske Honda of Ontario; especially with their service advisor Alan, who is always kind and explains everything! Thanks again, will be back

Very happy with my recent experience at Penske Honda of Ontario; especially with their service advisor Alan, who is always kind and explains everything! Thanks again, will be back

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback about our service advisor and your experience at Penske Honda Ontario. Thank you for choosing us.

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