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Penske Honda

(3,719 reviews)
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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Reviews

(3,719 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Penske Honda from DealerRater.

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Erica was very pleasant and knowledgeable, best thing was she was not pushing to sell. My was ready on time. Love the over all experience

Erica was very pleasant and knowledgeable, best thing was she was not pushing to sell. My was ready on time. Love the over all experience

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We’re glad our team provided a positive experience and your vehicle was ready on time. We appreciate you choosing Penske Honda Ontario.

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I live in Lakewood, Ca and I drive all the way to Ontario,Ca just because I had the BEST Service Adviser name Anthony Mendoza,he's the Man!

I live in Lakewood, Ca and I drive all the way to Ontario,Ca just because I had the BEST Service Adviser name Anthony Mendoza,he's the Man!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at Penske Honda Ontario. We appreciate your loyalty and feedback.

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Thank you Anthony Medina and rest of the team for ur professional service and outstanding customer service.

Thank you Anthony Medina and rest of the team for ur professional service and outstanding customer service.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about our team's service. Thank you for choosing Penske Honda Ontario.

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Good services and caring, i am satisfied, clear, transparance,structure clear, explained clear, cozy place

Good services and caring, i am satisfied, clear, transparance,structure clear, explained clear, cozy place

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're glad to hear you found our service clear and transparent. Penske Honda Ontario appreciates your feedback.

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Mr. Derrick Poon had been very good with explaining what maintenance/ repair is necessary for the car.

Mr. Derrick Poon had been very good with explaining what maintenance/ repair is necessary for the car.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback about our team’s explanations regarding maintenance and repairs. Thank you for choosing Penske Honda Ontario.

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Had a great experience and very happy and excited with my new 2026 Honda Civic Sport. Gregorio great salesman and customer service also shoutout to Edgar Maya very professional .

Had a great experience and very happy and excited with my new 2026 Honda Civic Sport. Gregorio great salesman and customer service also shoutout to Edgar Maya very professional .

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with your new 2026 Honda Civic Sport. We appreciate your kind words about our team. Enjoy your new vehicle from everyone at Penske Honda Ontario.

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Aqui si me ayudaron a conseguir mi primer carro cero millas Gracias a todos los de honda

Aqui si me ayudaron a conseguir mi primer carro cero millas Gracias a todos los de honda

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Penske Honda Ontario for your first new car. We appreciate your feedback. Please contact us if you have any questions or concerns.

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Allen is very patient and kind. He takes his time to help me understand whats needed on my car. I will continue to work with him.

Allen is very patient and kind. He takes his time to help me understand whats needed on my car. I will continue to work with him.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We’re glad our team could assist you clearly. Penske Honda Ontario appreciates your continued trust.

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Appt at 9:15 am was greeted very friendly Assistant! Walked me through everything And offered car wash

Appt at 9:15 am was greeted very friendly Assistant! Walked me through everything And offered car wash

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're glad our team provided a friendly experience and clear assistance. We appreciate you choosing Penske Honda Ontario.

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Yesterday had to go in for oil and tire rotation. They always get me right with the complimentary car wash and the customer service. Had to wait an extra few hours cause of a recalled part but they were able to compensate me for the lost time and i appreciated that. So far no bad experiences with them.

Yesterday had to go in for oil and tire rotation. They always get me right with the complimentary car wash and the customer service. Had to wait an extra few hours cause of a recalled part but they were able to compensate me for the lost time and i appreciated that. So far no bad experiences with them.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We're glad our team could assist you despite the wait. We appreciate your continued trust in Penske Honda Ontario.

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