Skip to main content

Bergstrom Imports on Victory Lane

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (406 reviews)
Visit Bergstrom Imports on Victory Lane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (920) 243-7294 (920) 243-7294
Used (920) 268-0192 (920) 268-0192
Service (920) 268-0794 (920) 268-0794

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Excellent Service/Prompt Personable Staff

Always courteous and prompt. Never have the "I hate to go to the dealership" mentality when I need to have service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Prompt service, courteous and helpful staff

Very accommodating. I had a toddler with me and was shown the play area and all available amenities. My oil change was done quickly, and I was notified promptly. They even kept the car in the garage so I could load my child indoors. Very pleased!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Berstom Mazda

Greeted well, treated well. Car got lost in back while waiting to have washed. Ended up taking 20-30 minutes longer than it needed to be simply because of miscommunication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

fix tail light

I stopped in with a burned out tail light without appointment and asked if they would have time to replace it. The service advisor checked all lights and had it fixed in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great car buying experience

Jon smith did a great job in dealing with me and made the car buying process easy and efficient. I would definitely purchase another car from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Outstanding Customer Service from the Service Depa

I liked how Kevin in the service department kept me updated while my car was getting repaired. He answered every question that I had. I'm from out of town and I brought my car to him because of an unexpected breakdown. He was able to get it in and looked at right away. He also made sure that he was getting me a good price on the repairs. I wish I lived closer because the I like this Mazda dealership way better than the one that I frequent in my area. I really appreciate all of Kevin's help!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Go see Justin!

Justin was great! He was patient throughout the whole process, and wasn't overly pushy. He was easy to get along with and made my first brand new car buying experience a good one. When people ask me, I will always refer them to Justin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Saturday hours, good service.

Saturday hours are nice. My re-call appointment went well, no problems, everyone I dealt with was very curtious and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

good service, clean facility & great waiting room

I got in right of way, the problem was looked at and was determined that it will take longer than expected to fix and they offered a loner vehicle as the work was covered under warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service!

Craig did everything he could to make sure I satisfied with product and also was very helpful in making sales part easy and understandable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No