Reviews
Write a reviewAnother great buying experience on Victory Lane
overall great experience. Dave Berg always does an excellent job for us. We'll continue to use and refer to him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Cindy Kirk took tome to explain everything to me. She even stayed after hours to insure the vehicle would be ready for me to take home on Saturday.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent salespeople at Bergstrom
Derek Walls is always able to assist me. He is friendly and courteous. I also met with Mindy? one of the finance people on the Hyundai side and she went above and beyond to explain leasing terms and restrictions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Sales Team
Our salesman, Chad, made all the difference. I recommend him to people I know and would work with him again in a heartbeat. He is very thorough and goes above and beyond to make sure his clients have a good experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
You go well beyond what is expected for service. I will always continue returning to your location for auto service and new cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
The helpfulness of the gentleman who I talked too when I brought my mazda in, I had coupon for oil change and free tire rotation but did not realize that I could not do both at same time, since I live in New London I would not make two trips for this but he found a way to make it work and I appreciated that very much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Victory Lane Imports Came Through
We were very happy with our experience at Bergstrom Hyundai - Victory Lane Imports. Dave Berg and everyone else was very professional and all went out of their way to assist us. Very pleased!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
friendly staff, always willing to help and keep me informed, not problem with making appointments. Easy to get to and never a long wait. The shuttle service ti always nice too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bergstrom automotive
excellent sales person I worked with purchasing new VW Jetta. Very hard working to find us the right car from their large inventory with our list of must haves.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jill R
I am very impatient in waiting to get my new car and they worked miracles to send us home the same day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
