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Bergstrom Imports on Victory Lane

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (406 reviews)
Visit Bergstrom Imports on Victory Lane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (920) 243-7294 (920) 243-7294
Used (920) 268-0192 (920) 268-0192
Service (920) 268-0794 (920) 268-0794

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Another great buying experience on Victory Lane

overall great experience. Dave Berg always does an excellent job for us. We'll continue to use and refer to him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Cindy Kirk took tome to explain everything to me. She even stayed after hours to insure the vehicle would be ready for me to take home on Saturday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent salespeople at Bergstrom

Derek Walls is always able to assist me. He is friendly and courteous. I also met with Mindy? one of the finance people on the Hyundai side and she went above and beyond to explain leasing terms and restrictions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Sales Team

Our salesman, Chad, made all the difference. I recommend him to people I know and would work with him again in a heartbeat. He is very thorough and goes above and beyond to make sure his clients have a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

You go well beyond what is expected for service. I will always continue returning to your location for auto service and new cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

The helpfulness of the gentleman who I talked too when I brought my mazda in, I had coupon for oil change and free tire rotation but did not realize that I could not do both at same time, since I live in New London I would not make two trips for this but he found a way to make it work and I appreciated that very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Victory Lane Imports Came Through

We were very happy with our experience at Bergstrom Hyundai - Victory Lane Imports. Dave Berg and everyone else was very professional and all went out of their way to assist us. Very pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

friendly staff, always willing to help and keep me informed, not problem with making appointments. Easy to get to and never a long wait. The shuttle service ti always nice too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bergstrom automotive

excellent sales person I worked with purchasing new VW Jetta. Very hard working to find us the right car from their large inventory with our list of must haves.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jill R

I am very impatient in waiting to get my new car and they worked miracles to send us home the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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