Fred Anderson Toyota of Charleston

Elijah was very helpful in getting us the vehicle we wanted. The process was easy and went very smoothly.

The car was not one that I continued to have interest in. The dealership attempts to stay in contact, but does not have any other cars I am interested in.

Marlon is a superb salesperson and communicator. He was so attentive and answered all our questions and phone calls promptly. Such a nice man and we will seek him out when we buy our next Toyota!!

We felt Marlon was a perfect fit for us the moment we met him. He worked with us for the best compromise for us and FA. He was down to earth and such a great salesman. The best car purchase I’ve ever had.

I highly recommend Fred Anderson to anyone looking to purchase a vehicle. Their commitment to customer satisfaction is evident, and I left with not only a fantastic vehicle but also a positive experience. Thank you, Fred Anderson team, for making my car-buying journey so enjoyable!

Great to work with, very responsive and helpful throughout the entire process. This is my 2nd time using Fred Anderson.

Many thanks and praises for the team at Fred Anderson Toyota. I appreciate the professionalism, hospitality, transparency, and how they work with you when it comes to looking and budgeting for a vehicle. I heard many folks were historically pleased with their dependable Toyotas and my coworker’s boyfriend Leroy Jones works at the service department to which she recommended this dealership and how they try to find the best options for folks. I first encountered Marlon Sabado upon walking into the dealership to which he listened and showed me some vehicles I had in mind. I researched ahead of time on the company website and loved the sticker tags posted online that had the breakdown of the miscellaneous costs and features. It makes car-buying less mysterious with costs. Marlon is patient and personable which made me feel less pressured in the process of buying a car. He knew my budget and what I was interested in, thus worked with his team to find me a car most suitable. The available cars had a wide range of affordability vs. at neighboring dealerships having pricier cars on display with more features which wasn’t what I was interested in. There’s an option to swap cars between locations as well so the inventory isn’t limited to just what’s online or on the lot. The 3rd time I visited the dealership, thinking I would settle with a swapped car, Marlon presented a simple yet snazzy 2025 RAV4 LTE, something I didn’t even know could be offered! It was even the color I desired!! After about a week, they were able to supply a silver 2025 RAV4 XLE which surpassed my expectations! Matt Worlock of the financial team provided excellent rates to consider when it came to financing. About a month earlier I went to Truist to see what my estimate APR% would be and looked at other institutions but the lienholder Toyota Financial had more competitive rates. There isn’t a penalty if you pay sooner either which I’m glad they confirmed. Ryan Spence led me through the final paperwork, signatures, and patiently explained the breakdown of each cost to my Dad and I. It’s a lot to process so for Ryan to be able to re-explain stuff helped us to make a decision and didn’t feel rushed. There’s additional warranties like a mechanical and car care plan beyond the standard manufacturer one to which you have up to 30 days to decline. After about a week of pondering, I texted Ryan to which he said he would remove the additional warranties. I’ll be on the lookout for the email, no signatures were required. I expressed I’m content with ToyotaGuard standard manufacturer 25k miles/2 years, Toyota basic warranty 36k miles/3 years, factory powertrain coverage for 60,000 miles/60 months, and Fred Anderson Family Plan to keep up with basic maintenance. The communication with the staff so far has been swift, thorough, and accessible. Thank you Marlon, Ryan, Matt & behind the scenes team for the patience, communication, and support during this big purchase! The front end staff is also wonderful. I didn’t catch names but each time I walked up, there was someone there to open the door and see if I was looking for someone or at the front desk they would warmly welcome me.

JJ, Matt and Allie were all awesome! JJ was extremely knowledgeable and patient with us as we continued to have him look up different trucks and then when we found the one we wanted but the monthly payments were a bit too high he educated us on Fred Anderson's leasing program which turned out to be the perfect option for us that we had never even thought of. JJ and Matt were also both very personable and kept us laughing and the process light hearted which was definitely appreciated with how long the car buying process takes. Will definitely be sending anyone who asks to Fred Anderson in the future based on this experience.

Matt Gladwell provided excellent customer service throughout the buying process during and after the sell! Great buying experience!

Great buying experience. Eddie did a great job and was very helpful in showing all the features of the new Highlander.