Reviews
Una increíble experiencia gracias a Héctor.
Una increíble experiencia gracias a Héctor. Desde el primer momento, fue muy amable paciente y muy profesional. Me ayudo a encontrar el carro perfecto y respondió todas mis dudas. Se nota realmente que le importa ayudar.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
¡Gracias por su reseña positiva! Nos alegra saber que tuvo una increíble experiencia en Fred Anderson Toyota of Charleston, y que Héctor pudo ayudarle a encontrar el carro perfecto. Valoramos su amabilidad y quedamos agradecidos de poder asistirle. Esperamos verlo de nuevo pronto. ¡Comparta su experiencia con otros! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
I had a fantastic experience purchasing my Toyota thanks
I had a fantastic experience purchasing my Toyota thanks to Anthony Casiechitty. He was knowledgeable, friendly, and truly listened to what I needed. There was no pressure, just honest advice and helpful guidance throughout the process. I felt supported every step of the way and couldn’t be happier with this dealership that I've even referred them to my colleagues. What set Anthony apart was his deep knowledge of the vehicles and his unwavering commitment to making sure I was comfortable. He made a stressful decision feel exciting for me and seamless. Thanks to Anthony, I drove away in my car that I absolutely love. Highly recommend working with Anthony. Truly one of the best in the business and still feeling so grateful for his outstanding service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Rochelle! We are thrilled to hear about your fantastic experience with us at Fred Anderson Toyota of Charleston. It’s great to know that Anthony provided you with such knowledgeable and friendly service while helping you find the perfect Toyota. We appreciate your referrals to colleagues and your kind words about our team. We look forward to seeing you again and serving you in the future! Enjoy your new car! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Justin Elrod was very helpful and knowledgeable during my
Justin Elrod was very helpful and knowledgeable during my experience with him, would definitely recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Justin was able to assist you and share his knowledge during your experience at Fred Anderson Toyota of Charleston. We appreciate your recommendation and look forward to seeing you again soon! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Very nice dealership.
Very nice dealership. clean, organized, easy to look around and view cars. Great customer service as well. Anthony helped me find exactly what type of car I was looking for and was very considerate and respectful of my budget and didn’t try to oversell me. 5 stars, would definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience at Fred Anderson Toyota of Charleston. It's great to know that Anthony was able to assist you effectively while respecting your budget. We appreciate your recommendation and look forward to welcoming you back for your next visit! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
It all started on May 31 when I had the oil changed in my
It all started on May 31 when I had the oil changed in my 2021 Sienna. I was visiting Charleston, SC and it was convenient. The service writer did not advise me as to what an oil change and tire rotation would cost, in advance. In Florida, my home, an oil change is usually $58.95. I was shocked when I was charged $200+ for synthetic oil change and tire rotation and a tire balancing was added. The service writer was giddy. Within days, I published a review on dealerrater which resulted in a call (06/13) from the dealer offering a full refund, if I would delete the review. I agreed and deleted the review within minutes, however, I never received a refund. Shocker. I then called the service manager on 06/17 asking about the refund and was told that a check has been processed 06/16. Well it's July and still no refund. Beware. Get your price in advance and don't believe anything they say.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good afternoon Mr. Thompson. I was unaware the refund never made it to your out of state address. I am trying to get in touch with you to expedite your refund. Please contact me at your earliest convenience. Bill DePriest Service Director
You have my number.
The process at Fred Anderson Toyota went very smoothly
The process at Fred Anderson Toyota went very smoothly and sales associate Marlon was extremely helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that your experience at Fred Anderson Toyota of Charleston went smoothly, and that Marlon was able to assist you effectively. We appreciate your feedback and hope to see you again for your future automotive needs! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
I have dealt with Eddie Cooks in previous sales so I knew
I have dealt with Eddie Cooks in previous sales so I knew he would make the sale of my Grand Highlander painless and extremely easy. He showed me everything in the car and said if I couldn’t figure something out to come back and he would reshow me. His personality is one of the best I’ve seen. Pleasure doing business with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that your experience with Eddie at Fred Anderson Toyota of Charleston was so positive and that your purchase of the Grand Highlander went smoothly. Eddie is indeed a valuable member of our team, and we appreciate your trust in him. We look forward to seeing you again soon and helping you with any future needs! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
I had a wonderful experience purchasing my vehicle.
I had a wonderful experience purchasing my vehicle. Everyone was super helpful and my sales guy Jowaine was outstanding!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience purchasing your vehicle at Fred Anderson Toyota of Charleston. Jowaine appreciates your kind words, and we’re glad our team was able to assist you effectively. We look forward to seeing you again for your future vehicle needs! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
My time at the dealership was smooth ride.
My time at the dealership was smooth ride. The staff is very informative and inviting. Great hospitality.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're thrilled to hear that your experience at Fred Anderson Toyota of Charleston was a smooth ride. Our team takes pride in providing informative and inviting service, and we're glad that it showed. We look forward to welcoming you back next time! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
I had a great experience with Marol while buying a new
I had a great experience with Marol while buying a new Corolla. The process was efficient and the employees were very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rachel! We're thrilled to hear that you had a great experience with Marol while purchasing your new Corolla at Fred Anderson Toyota of Charleston. Our team takes pride in providing efficient service and being helpful to our customers. We appreciate your feedback and look forward to serving you again in the future! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110