Reviews
Went to dealership to check out vehicle,it was not on
Went to dealership to check out vehicle,it was not on lot, probably sold,walked the lot for about 45 minutes looking for something to buy,no one came out to help,so I left
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My apologies, it doesn't happen often but sometimes we'll miss if someoneis on the used lot because it's on the other side of our servicedrive. With that saidthere's still no excuse and it shouldn't happen. There's a good chance we could still have that car if you were interested as the vehicle could have been going through our recon process or on the deliveryside of the building if someone had an appointmentto come see it. If you could please reachout and I'd love to see if it's still here and work with you personallyand make sure the price is right for you as well for the inconvenience. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
I had a great experience at Fred Anderson Toyota.
I had a great experience at Fred Anderson Toyota. Andrey was extremely knowledgeable and made me feel comfortable throughout the entire process.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm excited to hear that you had a great experience at Fred Anderson Toyota of Charleston. Andrey is indeed knowledgeable and dedicated to making our customers feel comfortable. We appreciate your kind words and look forward to serving you again in the future! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Five star experience!
Five star experience! Eddie was a great partner, and made sure the process was painless, seamless, and most of all efficient!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear that you had a five-star experience with us at Fred Anderson Toyota of Charleston. Eddie is indeed a great asset to our team, and we're glad he could make the process painless and efficient for you. We appreciate your feedback and look forward to assisting you again in the future! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
After speaking to several dealers, we ultimately chose
After speaking to several dealers, we ultimately chose Fred Anderson Toyota because they were easy and kind to work with from the start. Andrey was very communicative and made the process seamless. Derrick was great at finding and nailing down the exact car we wanted and Taylor made the financial process a breeze.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We truly appreciate you choosing Fred Anderson Toyota of Charleston. It's fantastic to hear that Andrey, Derrick, and Taylor made your experience so positive and seamless. We strive to provide excellent service, and it's rewarding to know we met your expectations. We look forward to assisting you again in the future! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
We had a great experience with Brent!
We had a great experience with Brent! He made the process quick and easy, with absolutely no pressure, and truly went the extra mile by helping us right before closing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with Brent at Fred Anderson Toyota of Charleston. Our goal is to make the process as smooth as possible, and it's great to know that Brent exceeded your expectations. We appreciate your kind words and look forward to assisting you again in the future! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Friendly staff.
Friendly staff. The person who took care of me was very knowledgeable on the vehicle I got.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're delighted to hear that you found our staff to be friendly and knowledgeable about your vehicle at Fred Anderson Toyota of Charleston. We appreciate your feedback and look forward to serving you again in the future! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
I was greeted immediately as I approached the building
I was greeted immediately as I approached the building and offered help. The facility was clean, sunny, and full of friendly faces. I wanted to test drive cars, and unlike other dealerships, I didn’t have to go sit at a desk and fill out paperwork first. I provided my ID, quickly signed a form, and was headed out to see cars. This was the first time I’ve gone to a dealership alone to look at cars and was relieved that my experience was nothing like I had feared. Jowaine listened actively, made me feel comfortable, and never pressured me into a sale. I didn’t end up buying from Toyota, but honestly, I wish I could’ve worked with Jowaine at other dealerships. If any of my friends or family are looking to buy a Toyota, I’ll send them straight to Jowaine!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Tori! We're thrilled to hear that you had such a positive experience at Fred Anderson Toyota of Charleston. It's great to know that Jowaine made you feel comfortable and listened to you throughout your visit. We strive to create a welcoming environment, and it's fantastic that our team delivered that for you. We appreciate your kind words and look forward to welcoming you and your friends and family in the future! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Our salesman Josh was friendly, polite, attentive and
Our salesman Josh was friendly, polite, attentive and very knowledgeable. I would highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Josh at Fred Anderson Toyota of Charleston. His friendly and knowledgeable service is truly appreciated. We look forward to welcoming you back for your next visit! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
My recent toyota RAV4 purchase is the 3rd car that our
My recent toyota RAV4 purchase is the 3rd car that our family has purchased from Fred Anderson Toyota over the years. This dealership is amazing and we could not be more pleased with our purchases and experience with the people at Fred Anderson. Marlon Sabado was awesome! He is knowledgeable, friendly and just who I needed to pick the perfect car for me. Thank you so much Marlon and Fred Anderson Toyota for our wonderful experience and the perfect car purchase. I want to wish Marlon all the success in his future. You are a joy to be around and an example of a person who cares about others and wants what is best for them. Fred Anderson Toyota of Charleston is lucky to have you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We truly appreciate your loyalty to Fred Anderson Toyota of Charleston and are thrilled to hear that you had such a great experience purchasing your Toyota RAV4. Marlon is indeed an asset to our team, and we will be sure to pass along your kind words to him. We look forward to assisting you and your family again in the future. Enjoy your new vehicle! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
This is my 3rd purchase from Fred Anderson.
This is my 3rd purchase from Fred Anderson. I am back because of the staff in both the service and sales departments. We were there for a routine service. Always found the staff to be very professional and will go up and above to help make our time value added. They also respect and realize how valuable our time is not to waste our day. A special thank you to both Josh Woods. Matt Worlock and Taylor Dunn for making the purchase of our 2025 RAV4 HYBRID a very enjoyable experience. Bob B.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Bob, for your wonderful review! We're thrilled to hear that you've had such positive experiences with both our sales and service teams at Fred Anderson Toyota of Charleston. It's fantastic to know that Josh, Matt, and Taylor contributed to making your purchase of the 2025 RAV4 HYBRID enjoyable. We truly appreciate your loyalty and look forward to assisting you again in the future! Safe travels in your new vehicle! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110