Long Beach Honda

Service part of dealership is great .Armando Casares always goes extra mile to help me and other customers.He is very professional ,polite ,knowledgeable ,and kind .He explains every thing very clearly . So I am very satisfied with Long Beach Honda service part.Awesome work

The experience was great and the service was excellent. When it came to the inspection and oil change it was fast and insightful .

I've now taken my car to L.B. Honda twice, for service, and both times have been very positive experiences. The repair/maintenance work I requested was done successfully and in a timely fashion. And unlike my experience at other dealerships, I wasn't presented with additional issues that supposedly required immediate repairs (at considerable cost). I believe that I was treated with honesty and professionalism.

Abel is always great to work with. I’ve been going to this dealer for almost 10 years

Very helpful customer service. Informative, clear, and kind staff working there. The shuttle service was very convenient and I appreciated that they can take you anywhere in LB. I had a nice convo with the driver too, all very personable.

Best service with chay, from start to finish.Great service words can’t explain. Chay is a hustler ! She came in on her off day just to get the deal done ! Highly recommended ! The best person to talk to !

It was normal everything went as planned. I will continue to go and have my Honda serviced there.

I was contacted by this dealership about turning in my 2024 Honda Prologue lease early. I have leased Hondas for roughly 25 years, have excellent credit, and my current Prologue has only about 8,000 miles and is in excellent condition. After I came in, their first offer was approximately $699/month with $1,999 down. When I challenged the numbers and asked to see what the lease would look like without my trade, it became clear that the proposed “early trade” was not designed to put me in a better position. It appeared to simply push the negative equity from my current lease into a new lease. That should be a red flag for any customer.  In my view, calling in a long-term customer only to present that kind of structure is unacceptable. I left because I was not willing to be rolled from one bad lease into another. Future customers should be extremely careful here. Do not focus only on the monthly payment. Ask to see the full lease worksheet, including your payoff, trade allowance, rebates, negative equity, money factor, residual value, fees, and total due at signing. Based on my experience, I do not trust this dealership to look out for the customer’s financial interest.

Upfront cost estimates, assistance with transportation, open to explaining the details of your service, friendly and professional service.

Prompt, professional and great service. Michael is the guy who helped me and I’ll definitely be back when the car needs service