Reviews
Although Mike was nice to work with, there was a snafu when discussing my trade-in. I asked him how much and he said $16,000 (Carvana said $18,600). I said that's low. He said my car had something over 100,000 miles (he mentioned a specific number but I have forgotten it). I told him my car had 56,000 miles. He walked off and a woman approached and asked me to sit down at her desk. She asked to see my other offer (which gave me $18,000 for my trade-off). She walked off and came back and said my first offer was very good and that she couldn't match it. This review asks me to rate the transaction process. We really didn't get that far.
Although Mike was nice to work with, there was a snafu when discussing my trade-in. I asked him how much and he said $16,000 (Carvana said $18,600). I said that's low. He said my car had something over 100,000 miles (he mentioned a specific number but I have forgotten it). I told him my car had 56,000 miles. He walked off and a woman approached and asked me to sit down at her desk. She asked to see my other offer (which gave me $18,000 for my trade-off). She walked off and came back and said my first offer was very good and that she couldn't match it. This review asks me to rate the transaction process. We really didn't get that far.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
Fair, honest and reliable, friendly and comforting staff. Definitely better than local service stations. A sure betđź‘Ť
Fair, honest and reliable, friendly and comforting staff. Definitely better than local service stations. A sure betđź‘Ť
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Roy, we are proud to have earned your support! Thank you from all of us at Atlantic Subaru.
My salesperson Gretchen was patient as I was testing the cars. Purchasing the crosstrek was a pleasant experience and would highly recommend Atlantic Subaru. The owner came down to talk with us. Impressive.
My salesperson Gretchen was patient as I was testing the cars. Purchasing the crosstrek was a pleasant experience and would highly recommend Atlantic Subaru. The owner came down to talk with us. Impressive.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gail, we're so glad to hear you had a pleasant experience with Gretchen at Atlantic Subaru. Congratulations on your new Crosstrek, and thank you for the recommendation! Safe travels!
Had a great time as usual at this dealership. Kim and Paul were both excellent. Totally positive experience.
Had a great time as usual at this dealership. Kim and Paul were both excellent. Totally positive experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Andrew! We're happy to hear you had such a great experience with Kim and Paul! We look forward to helping you again here at Atlantic Subaru!
My experience at Atlantic Subaru in purchasing an Outback was pleasant and exciting. My salesperson, Matthew Megna, was extremely knowledgeable, personable and easy to work with.
My experience at Atlantic Subaru in purchasing an Outback was pleasant and exciting. My salesperson, Matthew Megna, was extremely knowledgeable, personable and easy to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jerry, we're glad to hear that Matthew made your Outback purchase pleasant and exciting. Thank you for choosing Atlantic Subaru! Enjoy the ride!
I am a new customer and my experience has been steller. Both my purchase experience and having a hitch receiver installed after the fact as part of my origional purchase. Would recommend.
I am a new customer and my experience has been steller. Both my purchase experience and having a hitch receiver installed after the fact as part of my origional purchase. Would recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're pleased to hear that from purchase to installation, everything went smoothly. Welcome to the Atlantic Subaru family!
This is the third Subaru dealership that I have done business with in the past two years. They are awesome. I purchased a new car from Kim, a Sales Associate, who is an unbelievable encyclopedia on Subaru specifications and driving functions.Great doing business with Atlantic Subaru. I will be a repeat customer.
This is the third Subaru dealership that I have done business with in the past two years. They are awesome. I purchased a new car from Kim, a Sales Associate, who is an unbelievable encyclopedia on Subaru specifications and driving functions.Great doing business with Atlantic Subaru. I will be a repeat customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Friar! Thank you for choosing Atlantic Subaru and for sharing your experience! We're thrilled to know that Kim provided such knowledgeable and attentive assistance. We look forward to your continued business and hope you enjoy your new Subaru to the fullest! Safe travels!
Haley was extremely pleasant and very knowledgeable. Kept me posted. Changed and put in correct time. (changing the time is so confusing. When I had my forester it was a breeze.
Haley was extremely pleasant and very knowledgeable. Kept me posted. Changed and put in correct time. (changing the time is so confusing. When I had my forester it was a breeze.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Atlantic Subaru, Elaine. We're glad Haley's knowledge and professionalism made your experience smooth and enjoyable!
The process was very easy and Jesse was really nice to work with us and he made sure the car was ready on Thursday night for us great experience there.
The process was very easy and Jesse was really nice to work with us and he made sure the car was ready on Thursday night for us great experience there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad Jesse took good care of you and made the process seamless from start to finish! Thank you for choosing Atlantic Subaru and for sharing your feedback!
I Love the customer service @ Atlantic Subaru in Bourne, Mass! Welcoming, kind and efficient! I’m so glad I bought a crosstrek! Love my New car!!!
I Love the customer service @ Atlantic Subaru in Bourne, Mass! Welcoming, kind and efficient! I’m so glad I bought a crosstrek! Love my New car!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Congratulations on your new Subaru Crosstrek, Sherrie! Thank you for sharing your experience with our team. We hope to see you again at Atlantic Subaru!