Reviews
Atlantic Subaru is a great dealership close to home. The people there are friendly and helpful. Kevin was working the desk today. He got me in quick for oil change and tire rotation. I highly recommend this dealership
Atlantic Subaru is a great dealership close to home. The people there are friendly and helpful. Kevin was working the desk today. He got me in quick for oil change and tire rotation. I highly recommend this dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scott, thank you for recommending Kevin and our team! We truly appreciate your support and look forward to your next visit to Atlantic Subaru! Safe travels!
Outstanding service! Friendly, helpful staff. I will continue to bring my Subaru to Atlantic for service
Outstanding service! Friendly, helpful staff. I will continue to bring my Subaru to Atlantic for service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Took two hours for oil change. Long time to wait for an easy oil change
Took two hours for oil change. Long time to wait for an easy oil change
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- 3.0
- Does recommend this dealer
- Came in for service or repair
Hi Rmoran_5, I am sorry for the wait, that's a bit much. We have had some changes. Please reach out to me. Respectfully, Charlie Landry - Service Manager - 508-759-5000
I have a 2022 Forester that I purchased used from Atlantic Subaru a year ago. The purchase experience was great as were my prior service experiences. I had the car serviced, it was a major service. Mileage is about 29,600 miles. The technician found issues with the bushings and both the front and rear brakes which need to be replaced at a cost of $1651.73. I questioned why brakes would need to be replaced so soon. The service writer acknowledged that this is early, but it happens. She said it can happen if the vehicle is not driven. I have put well over 20,000 miles on it in the last year. She dismissed my concerns and did not offer to investigate further why brakes are failing with less than 30,000 miles on the vehicle. She was polite, but not friendly, supportive or helpful with this. This is not consistent my prior experience with Atlantic Subaru. I’m beyond disappointed. I’m angry that I have a huge expense coming up with no explanation as to why.
I have a 2022 Forester that I purchased used from Atlantic Subaru a year ago. The purchase experience was great as were my prior service experiences. I had the car serviced, it was a major service. Mileage is about 29,600 miles. The technician found issues with the bushings and both the front and rear brakes which need to be replaced at a cost of $1651.73. I questioned why brakes would need to be replaced so soon. The service writer acknowledged that this is early, but it happens. She said it can happen if the vehicle is not driven. I have put well over 20,000 miles on it in the last year. She dismissed my concerns and did not offer to investigate further why brakes are failing with less than 30,000 miles on the vehicle. She was polite, but not friendly, supportive or helpful with this. This is not consistent my prior experience with Atlantic Subaru. I’m beyond disappointed. I’m angry that I have a huge expense coming up with no explanation as to why.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Goldens, thank you for your business and feedback. There are many different factors that can contribute to brake wear and I would happy to discuss it if you would like to give me a call. - Charlie Landry - Service Manager - 508-759-5000
Excellent car buying experience at Atlantic Subaru. My salesman Paul Daphnis made the whole purchase smooth and worry free from start to finish. Won’t hesitate to deal with Paul and Atlantic on my next purchase!
Excellent car buying experience at Atlantic Subaru. My salesman Paul Daphnis made the whole purchase smooth and worry free from start to finish. Won’t hesitate to deal with Paul and Atlantic on my next purchase!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your review of Paul and the team! We look forward to seeing you again in the future here at Atlantic Subaru!
Unfortunately this service appointment did not start well. I called and made an appointment to have a damaged tire replaced. I was told one was in stock and I could come in the next day. I dropped off the car and after waiting half an hour, I was told that they sold that tire to someone else that morning and that I could come back the next day. I left work an hour early to make the appointment. Doesn’t your service department put a hold on parts they know are needed when they set up an appointment? VERY disappointed!
Unfortunately this service appointment did not start well. I called and made an appointment to have a damaged tire replaced. I was told one was in stock and I could come in the next day. I dropped off the car and after waiting half an hour, I was told that they sold that tire to someone else that morning and that I could come back the next day. I left work an hour early to make the appointment. Doesn’t your service department put a hold on parts they know are needed when they set up an appointment? VERY disappointed!
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Laurel, We’re sorry to hear about your experience. It's concerning to us that you feel your concerns weren't properly addressed. We want to see how we can better assist you. Please reach out at your convenience. Thank you, Charlie Landry - Service Manager - 508-759-5000
The Best, from the time I bought the car until now they have been great!
The Best, from the time I bought the car until now they have been great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kathy, Your feedback made our day! Thanks for the five-star review! – Atlantic Subaru
Atlantic has been great for service and have been using them for 10+ years. I bought my first car there and had a very good experience with Jesse. Negotiation was smooth, they treated me well, price was right, process was very efficient. John sold me an extended warranty I didn’t plan on buying but am glad I did. I recommend them highly.
Atlantic has been great for service and have been using them for 10+ years. I bought my first car there and had a very good experience with Jesse. Negotiation was smooth, they treated me well, price was right, process was very efficient. John sold me an extended warranty I didn’t plan on buying but am glad I did. I recommend them highly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, we're happy to hear you've had consistently positive experiences with our service team and that Jesse and John were helpful during your recent purchase at Atlantic Subaru. We truly appreciate your business and recommendation!
Atlantic Subaru Service dept was very attentive, informative and courteous. Excellent first time service for my Outback.
Atlantic Subaru Service dept was very attentive, informative and courteous. Excellent first time service for my Outback.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Cyndy, thank you for choosing Atlantic Subaru and for sharing your feedback! We're so happy to document your five-star rating of our service team. See you next time!
Very accommodating. Did everything they promised plus more. Made buying a car easy and stress free . Kim Demmin, our sales associate went above and beyond.
Very accommodating. Did everything they promised plus more. Made buying a car easy and stress free . Kim Demmin, our sales associate went above and beyond.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Lee, thank you for sharing your wonderful feedback about Kim and the team! We hope to see you again here at Atlantic Subaru. Enjoy your new car!