Reviews
Used car dealership under construction so it looks rough outside. Nice inside. Cool and comfortable.
Used car dealership under construction so it looks rough outside. Nice inside. Cool and comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great no-pressure knowledgeable sales team, good selection. Rashad was an excellent listener. Very positive experience.
Great no-pressure knowledgeable sales team, good selection. Rashad was an excellent listener. Very positive experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We hope to be of service to you again!
Great service and informed information was provided by the service Manager Stephen Merritt. Thanks u
Great service and informed information was provided by the service Manager Stephen Merritt. Thanks u
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
The finance manager was the rudest individual I have encountered in quite a while. I told the salesman when I would arrive and I had sent over proof of insurance. He said "just a few things to sign and we will get you on your way". I left 2 hours later. Mind you, there was no financing involved. Once the finance manager got to me, I had been there over an hour, he acted like this was such an inconvenience. He even sighed deeply more than once when I was in his office. Keep in mind, no financing involved. What I was asked to sign on his tablet was duplicates of what I had signed with the salesman an hour earlier. I was told by the salesman that "we're not here only for the sale; we're here for you after the sale". With the attitude from the finance manager, I'm skeptical.
The finance manager was the rudest individual I have encountered in quite a while. I told the salesman when I would arrive and I had sent over proof of insurance. He said "just a few things to sign and we will get you on your way". I left 2 hours later. Mind you, there was no financing involved. Once the finance manager got to me, I had been there over an hour, he acted like this was such an inconvenience. He even sighed deeply more than once when I was in his office. Keep in mind, no financing involved. What I was asked to sign on his tablet was duplicates of what I had signed with the salesman an hour earlier. I was told by the salesman that "we're not here only for the sale; we're here for you after the sale". With the attitude from the finance manager, I'm skeptical.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Teresa, thank you for sharing your feedback. We sincerely regret that your visit left you feeling disappointed, especially after being told your paperwork would be quick and straightforward. Providing a welcoming, respectful experience is important to us, and we'd appreciate the opportunity to and address your concerns. Please reach out to me at your convenience. Thank you. Rebecca Bugg, General Manager (864) 288-3535
Toyota of Greenville is a great place to not only buy a car, but the maintenance department is second to none. They are thorough. efficient and professional. I highly recommend their services.
Toyota of Greenville is a great place to not only buy a car, but the maintenance department is second to none. They are thorough. efficient and professional. I highly recommend their services.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
EXCELENTE SERVICIO Y CALIDAD HUMANA.SIEMPRE MUY ATENTOS A LAS PREGUNTAS E INQUIETUDES NUESTRAS.GRACIAS
EXCELENTE SERVICIO Y CALIDAD HUMANA.SIEMPRE MUY ATENTOS A LAS PREGUNTAS E INQUIETUDES NUESTRAS.GRACIAS
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Fernandoarias57, we are delighted to see this rating! Have a great day!
Bought a new Camry from them and which has all 4 tires has a defects. Actually, they should not sell new car with defective tire with 0 miles. They should done PDI but look like didn't did properly. When i went to dealership and ask for resolution. Their service department sent me to tire dealer for warranty claim. Tire dealership wants around $170 for tire replacement for brand new car. I called sales person, and they went above and beyond to help and hold service department to fix this issue. I dropped my brand new at service department to fix but they didn't offer loaner. When i asked they told me you should be ok to drive with this tire. Really, all 4 tires has a bulging, rubber wall separate and Goodyear oem recommended to me do not drive. Now my brand new car at dealership service department from last 10 days. I hope they will be able to replace all of my 4 oem defective tires. Lesson learned: don't trust. Check everything before car delivery otherwise you have to struggle to resolve the issue.
Bought a new Camry from them and which has all 4 tires has a defects. Actually, they should not sell new car with defective tire with 0 miles. They should done PDI but look like didn't did properly. When i went to dealership and ask for resolution. Their service department sent me to tire dealer for warranty claim. Tire dealership wants around $170 for tire replacement for brand new car. I called sales person, and they went above and beyond to help and hold service department to fix this issue. I dropped my brand new at service department to fix but they didn't offer loaner. When i asked they told me you should be ok to drive with this tire. Really, all 4 tires has a bulging, rubber wall separate and Goodyear oem recommended to me do not drive. Now my brand new car at dealership service department from last 10 days. I hope they will be able to replace all of my 4 oem defective tires. Lesson learned: don't trust. Check everything before car delivery otherwise you have to struggle to resolve the issue.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for bringing this our attention. Records show that your tires were installed and the vehicle was picked up. Our Service Manager, Tyler Simmons reached out to address your concerns as well. Please confirm that this has been resolved. Thank you. Rebecca Bugg, General Manager (828) 280-1880
My experience was very positive. Jack (sales rep) was very accommodating in terms of providing quotes and information pertinent to the vehicle Danny (financial services) assisted in preparing the contracts and service options. All aspects of the purchase were handled professionally and in a timely manner.
My experience was very positive. Jack (sales rep) was very accommodating in terms of providing quotes and information pertinent to the vehicle Danny (financial services) assisted in preparing the contracts and service options. All aspects of the purchase were handled professionally and in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My experience was great at Toyota of Greenville. I really appreciated and enjoyed the service customer. Thank you for taking care of my car. See you soon!
My experience was great at Toyota of Greenville. I really appreciated and enjoyed the service customer. Thank you for taking care of my car. See you soon!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We always appreciate positive reviews! Thank you, and happy motoring!
Everyone was very friendly, not pushy, listened to what I wanted and made it happen. I got exactly what I wanted with no hassles.
Everyone was very friendly, not pushy, listened to what I wanted and made it happen. I got exactly what I wanted with no hassles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
SqueakyToy, thanks so much for rating us so high! Be safe on the road!