Reviews
Bought a new Camry from them and which has all 4 tires has a defects. Actually, they should not sell new car with defective tire with 0 miles. They should done PDI but look like didn't did properly. When i went to dealership and ask for resolution. Their service department sent me to tire dealer for warranty claim. Tire dealership wants around $170 for tire replacement for brand new car. I called sales person, and they went above and beyond to help and hold service department to fix this issue. I dropped my brand new at service department to fix but they didn't offer loaner. When i asked they told me you should be ok to drive with this tire. Really, all 4 tires has a bulging, rubber wall separate and Goodyear oem recommended to me do not drive. Now my brand new car at dealership service department from last 10 days. I hope they will be able to replace all of my 4 oem defective tires. Lesson learned: don't trust. Check everything before car delivery otherwise you have to struggle to resolve the issue.
Bought a new Camry from them and which has all 4 tires has a defects. Actually, they should not sell new car with defective tire with 0 miles. They should done PDI but look like didn't did properly. When i went to dealership and ask for resolution. Their service department sent me to tire dealer for warranty claim. Tire dealership wants around $170 for tire replacement for brand new car. I called sales person, and they went above and beyond to help and hold service department to fix this issue. I dropped my brand new at service department to fix but they didn't offer loaner. When i asked they told me you should be ok to drive with this tire. Really, all 4 tires has a bulging, rubber wall separate and Goodyear oem recommended to me do not drive. Now my brand new car at dealership service department from last 10 days. I hope they will be able to replace all of my 4 oem defective tires. Lesson learned: don't trust. Check everything before car delivery otherwise you have to struggle to resolve the issue.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for bringing this our attention. Records show that your tires were installed and the vehicle was picked up. Our Service Manager, Tyler Simmons reached out to address your concerns as well. Please confirm that this has been resolved. Thank you. Rebecca Bugg, General Manager (828) 280-1880
My experience was very positive. Jack (sales rep) was very accommodating in terms of providing quotes and information pertinent to the vehicle Danny (financial services) assisted in preparing the contracts and service options. All aspects of the purchase were handled professionally and in a timely manner.
My experience was very positive. Jack (sales rep) was very accommodating in terms of providing quotes and information pertinent to the vehicle Danny (financial services) assisted in preparing the contracts and service options. All aspects of the purchase were handled professionally and in a timely manner.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
My experience was great at Toyota of Greenville. I really appreciated and enjoyed the service customer. Thank you for taking care of my car. See you soon!
My experience was great at Toyota of Greenville. I really appreciated and enjoyed the service customer. Thank you for taking care of my car. See you soon!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We always appreciate positive reviews! Thank you, and happy motoring!
Everyone was very friendly, not pushy, listened to what I wanted and made it happen. I got exactly what I wanted with no hassles.
Everyone was very friendly, not pushy, listened to what I wanted and made it happen. I got exactly what I wanted with no hassles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
SqueakyToy, thanks so much for rating us so high! Be safe on the road!
Felt quite comfortable in my dealings with them. Would like a better demonstration of some of the tech stuff.
Felt quite comfortable in my dealings with them. Would like a better demonstration of some of the tech stuff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The most wonderful experience that I have had buying my vehicle. Matthew, the salesman was a great person!
The most wonderful experience that I have had buying my vehicle. Matthew, the salesman was a great person!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patricia Burton, we really appreciate this positive review! Thanks so much!
Had service done on my car and they did a tire rotation with it also and chipped every one of my new black rims that I just put on my car about three months ago because they let them face down i'm assuming.now I have chips on one of my rims not happy about paying that kind of money to have things just no taking care of.
Had service done on my car and they did a tire rotation with it also and chipped every one of my new black rims that I just put on my car about three months ago because they let them face down i'm assuming.now I have chips on one of my rims not happy about paying that kind of money to have things just no taking care of.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We're sorry to hear about the damage to your rims following your recent service visit. We understand how frustrating it would be to discover chips on new wheels, especially after investing in them just a few months ago. We would appreciate the opportunity to review what happened and discuss your concerns directly. Please contact me at your convenience so we can learn more and work toward a resolution. Tyler Simmons, Service Manager Toyota of Greenville 864-478-1599
Nice people and fast service Uber ride to and from work now, can you the service manager was very polite and hospitable Waiting area was comfortable
Nice people and fast service Uber ride to and from work now, can you the service manager was very polite and hospitable Waiting area was comfortable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alan Kapp, thanks so much for rating us so high! Be safe on the road!
Been going there for many years for purchasing and service. Would definitely recommend Toyota of Greenville to anybody looking to buy a Toyota. Thank you
Been going there for many years for purchasing and service. Would definitely recommend Toyota of Greenville to anybody looking to buy a Toyota. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did!
Great prompt service for my Carolla Cross. Great riding vehicle for long distance driving and good gas mileage
Great prompt service for my Carolla Cross. Great riding vehicle for long distance driving and good gas mileage
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
josegarc02, thanks so much for rating us so high! Be safe on the road!