Reviews
Dealership was attentive in trying to get me help
Dealership was attentive in trying to get me help although it seemed hard for them to get someone to help me. I was pleased with the service even though there was a minor hiccup on their end and I had to return the next day in order for it to be done properly. Overall pleased and they even ran my car through a car wash and vacuumed the mats inside of my car which I did not ask for, but it was going above and beyond.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello Maria, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
The dealership staff friendly and courteous.
The dealership staff friendly and courteous. My service advisor always attentive to the best option for my Honda Pilot. Car service done earlier than expected. Great work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Service was exceptional.
Service was exceptional. A little backed up on a Saturday. About 2-3 hours for a scheduled appointment but they were honest and up front with me as soon as I arrived which was excellent. I did not get the run arounds about how long it was going to be or any excuses. I was told upon arrival. Service went great and the texting tool has to be the best thing the automotive dealerships have done. Very easy and Bianca communicated with me throughout the entire service. Great Job!!! Thank you Bianca
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!
The service manager and the master mechanic or excellent.
The service manager and the master mechanic or excellent. I had to wait a while since so much had to be done for my 100,000 mile check up. They both kept checking on me and advising me what needed to be done along the way. I greatly appreciated that. I have been going to this dealership for at least 20 years and have always gotten great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lani, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Excellent experience purchasing a new Honda CR-V.
Excellent experience purchasing a new Honda CR-V. Daryl and Rich were able to keep the transaction on point. I will definitely contact Daryl when it’s time to purchase my next Honda.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Sanford. Don't hesitate to call us if you ever need anything. Be safe on the road!
Tony was a great sales person.
Tony was a great sales person. He was very helpful and walked us through step by step. We were in and out ver fast!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with Tony! Don't hesitate to call us if you ever need anything. Be safe on the road!
We were greeted by Grant as we walked in the front door.
We were greeted by Grant as we walked in the front door. Never felted pressure once during the sale. We wanted to purchase a Pilot Limited and drove out with a beautiful Pilot Black Edition. WOW, nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Sanford. Don't hesitate to call us if you ever need anything. Be safe on the road!
Joseph El-Khoury and Mike Donaldson make it happen.
Joseph El-Khoury and Mike Donaldson make it happen. They are Kings. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Travis always does a great job for me and my family.
Travis always does a great job for me and my family. Quality of service is excellent!
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Scott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
I was not happy about my oil change yesterday, I was told
I was not happy about my oil change yesterday, I was told it will take 2 hours finally after 3 hours my car was done. I don’t know if I will return to Honda for oil change again.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation Honda Sanford. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0782. We hope to hear from you.
My email address. allardu@yahoo.com