Reviews
Absolutely incredible experience at Frederick Ford! Ray Brozzetti made the entire process fast, transparent, and unbelievably easy. We were driving home in just a few hours — no hassle, no pressure, just great service. Ray and the team have definitely earned our business for the future.
Absolutely incredible experience at Frederick Ford! Ray Brozzetti made the entire process fast, transparent, and unbelievably easy. We were driving home in just a few hours — no hassle, no pressure, just great service. Ray and the team have definitely earned our business for the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Absolutely incredible experience at Frederick Ford! Ray Brozzetti made the entire process fast, transparent, and unbelievably easy. We were driving home in just a few hours — no hassle, no pressure, just great service. Ray and the team have definitely earned our business going forward.
Absolutely incredible experience at Frederick Ford! Ray Brozzetti made the entire process fast, transparent, and unbelievably easy. We were driving home in just a few hours — no hassle, no pressure, just great service. Ray and the team have definitely earned our business going forward.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a used car on 11/3/25 from Brian through his ad on Marketplace. All went well with the sale and his cooperation, 5 stars. I learned it had no heat on my way home. The next day I called Brian Delgado and told him this and asked if he can put me in touch with a mechanic to give me advise as to how i could fix this problem. I can do my own work but would like to have been put in the right direction. He said he would try. Well it has been 2 weeks with no reply!!!!!!! One star, thanks Brian!!
I bought a used car on 11/3/25 from Brian through his ad on Marketplace. All went well with the sale and his cooperation, 5 stars. I learned it had no heat on my way home. The next day I called Brian Delgado and told him this and asked if he can put me in touch with a mechanic to give me advise as to how i could fix this problem. I can do my own work but would like to have been put in the right direction. He said he would try. Well it has been 2 weeks with no reply!!!!!!! One star, thanks Brian!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Very knowledgeable about the truck and how to operate all the bells and whistles. Very friendly and not pushy. Would recommend to everyone.
Very knowledgeable about the truck and how to operate all the bells and whistles. Very friendly and not pushy. Would recommend to everyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
great experience! Work with us and explained all the features on the vehicle. The test drive helped us make a decision
great experience! Work with us and explained all the features on the vehicle. The test drive helped us make a decision
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
After experiences at other dealers, I go back to Frederick Ford, they take the pain out and make the whole process easy and friendly! What a pleasant experience.. Ray Brozzetti was the best!
After experiences at other dealers, I go back to Frederick Ford, they take the pain out and make the whole process easy and friendly! What a pleasant experience.. Ray Brozzetti was the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service, they were able to transfer a vehicle from one of their other dealerships for me to test drive. Great buying experience overall.
Great customer service, they were able to transfer a vehicle from one of their other dealerships for me to test drive. Great buying experience overall.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Robert, Thank you for your review! We’re so glad to hear that our team was able to quickly and effectively resolve the issue with your wife’s Mustang, even without an appointment. We appreciate your trust and are happy to have been able to help.
Mr. Woods was wonderful. He listened to what I needed and found the perfect vehicle for me!
Mr. Woods was wonderful. He listened to what I needed and found the perfect vehicle for me!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re so glad to hear that Mr. Woods was able to listen to your needs and help you find the perfect vehicle. Providing personalized service is something we strive for, and it’s great to know he delivered that for you. If you need anything else, don’t hesitate to reach out—we’re here to help!
I have not purchased a car in 13 years. This was the best experience. Troy was phenomenal and treated me with much respect. I told him what I was looking for and he delivered! If you need a car, contact Troy Purnell, you will not be disappointed.
I have not purchased a car in 13 years. This was the best experience. Troy was phenomenal and treated me with much respect. I told him what I was looking for and he delivered! If you need a car, contact Troy Purnell, you will not be disappointed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very happy with the service department. Very efficient with great communication with timely delivery of my vehicle.
Very happy with the service department. Very efficient with great communication with timely delivery of my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair