Ken Garff Honda Downtown

Very quick without the numbers game... Up front with all associated cost. Called and the vehicle was waiting outside for me to test drive when I arived

We’ve always had a good experience here from buying our car from Brandon Crapo to having it serviced. Nick was our service writer for an oil change today.He was professional and courteous.

They are very professional and organized. Highly recommend. Manuel and all there were friendly and helpful. We bought our CRV there and have a good experience overall.

Ron was helpful getting me into a vehicle I was comfortable with and fit my needs. They worked within my budget and worked out financing for me. Everyone was very friendly and helpful. I love my new CRV

I worked with Chris Fraze today and I got excellent service. He explained well all the work done today. I am satisfied with his service.

David Reyes was excellent, he helped us download our phones and set up and explain apple car play. He took time for a test drive and explained all options , I was impressed with his patience and kindness

Very good they were very professional They took the time to explain and follow up I would recommend them for your car service They were quick and friendly

Professional and courteous service and staff. I enjoy the professional and friendly demeanor. Seems like a positive and productive shift has improved the service dept.

I’ve been shopping for months and been to over a dozen dealers. I’ve encountered every type of bogus dealer fee from tire insurance to $500 etched glass to $500 doc fees to fees for $350 Covid cleaning to $409 strobe brake lights that I didn’t ask for. I walked away from all of them - irritated at the games. Then I found a car at Ken Garff Honda and called to ask about dealer fees. Answer: the lowest price doc fees I’ve seen and nothing else. I could hardly believe it. I was so impressed with my Ken Garff buying experience. Admittedly they had the perfect car for me too, and that also made it easy, but there wasn’t a moment in the buying process when I felt like I was being had, and that was the first time in many experiences where I didn’t get that impression. I would gladly refer anyone to them. I’d go back there any time.

Great job on the service but then they wake me up in the morning with a text asking me to take this survey. This after already texting me the the day they did the service work. Now I have to waste my tine calling them to ask them not to text me again as there is no opt out link.