Reviews
Malik was great and addressed all my needs.
Malik was great and addressed all my needs. The process was quick and helpful. I plan to go back when I purchase another Ford
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Plenty of inventory of quality trucks to look at.
Plenty of inventory of quality trucks to look at. James (Sales) was very knowledgeable about all the features of the F150 and was able to put me into a new truck that met my expectations. Very pleasant buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Troy, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
We had a most pleasant and time saving car buying
We had a most pleasant and time saving car buying experience possible. Even tho we had to drive over an hour to get to the store, still the entire time was well worth it. Best prices and such friendly persons helping out in each step of the way making every effort to be sure we got exactly what we desired...and we did! Both my wife and I would highly reccomend this dealership to anyone looking for a FORD in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!
Great car-buying experience!
Great car-buying experience! The team was friendly and professional from start to finish. They helped me find the perfect car at a fair price, and the whole process was quick and easy. I definitely recommend them!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Daniella, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Paloma was great!
Paloma was great! She helped me find the perfect truck! I will absolutely be back to purchase my next car! Ford Tustin is a trusted dealership that?s honest. I shopped around for a month and Tustin Ford got my loyalty with great friendly service!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
We brought in out Dually with multiple problems, and Bob
We brought in out Dually with multiple problems, and Bob was able to work with us to get everything fixed on it. He went above and beyond to make sure we left there as happy customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Easy to deal with.
Easy to deal with. No hassle. Salesman was very helpful. Very good deal on the lease.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I recently purchased a 2023 Nissan Ariya from Auto Nation
I recently purchased a 2023 Nissan Ariya from Auto Nation Ford Tustin and have been extremely disappointed with the overall quality and customer service. Upon receiving the car day after, I immediately noticed that the rear parcel shelf was poorly made. It appears to be handcrafted from wood, with staples used to seal it—an unacceptable standard for a vehicle at this price point. Not only does this look unprofessional, but I also ended up getting a scratch from one of the exposed staples. I reached out to Auto Nation Ford Tustin for a replacement with an OEM rear parcel shelf, but to date, I have received no update or resolution on the issue. To make matters worse, I also discovered missing parts in the back of the trunk, which only added to my frustration. For a car of this caliber, the quality control and customer support should be much better. I expected more from Nissan, and this experience has been disappointing to say the least. If you’re considering buy from Auto Nation Ford Tustin, be aware that you may face similar issues
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jerry, we regret your experience with us here, but are glad you brought this to our attention. We would like the opportunity to address your concerns. Please reach out to us directly at (714) 627-5558 at your earliest convenience. Thank you, and we look forward to hearing from you.
Good, clean location.
Good, clean location.service representative was very professional, knew the product and communicated well. Mark also kept me informed as the repairs progressed. He also was very helpful in working with my warranty company.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
AutoNation Ford Tustin made my car buying experience an
AutoNation Ford Tustin made my car buying experience an easy and enjoyable one. I plan on returning when it is time for my next car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
