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Les Stumpf Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,281 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30pm–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,281 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Les Stumpf Ford from DealerRater.

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les stumpf ford, appletonwi

We are loyal to stumpf ford. they give us great service and are very helpful. John is very helpful and works hard for us to find the right vehicle. They are honest and reliable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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2016 F160 Sport Purchase.

Hassle free process. Chris went out of his way to answer my questions via email after hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our Staff works hard to go the extra-mile for our valued guests, Ben! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Oil Change

Quick service with no appointment. Very friendly staff showing flexibility with customer needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fine and more fine!

I was told it would be a 30 minute wait for a lube job and it ended up to be over an hour! Otherwise, everything was fine.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

I had to go in for an oil change and 55,000 mile checkup and I just stopped by and they got me in and done with in an hour. Was very pleased with the workers that helped me out.. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My expeirience at Les Stumpf Ford

John Larson and Mike Northam are the best! They always take the time to make sure I get the best deal I can get. Can not say thanks enough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Expediency and friendly service

Pleasant experience. Clearly explained service performed on my Fusion. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Les Stumpf Ford

Everything was great...........................................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks, Pat! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

2016 f150 purchase

When I went in the dealership tyler greeted me and inquired what I was looking for. I already had a truck picked out so he had it pulled up. While I test drove it he ;had my truck evaluated. In returning to the dealership he assured me my truck was in excellent shape, like new, they would like to have it. So we sat down and hammered a price out to my liking and to his bosses. Guy was fun to deal with and made it fun including the money guy, whose name I don't recall but is the only bald guy I dealt with. Well anyways standup dealership had fun buying my truck. Thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful response to the quality of service our Staff provides, Warren! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Great service

The staff was friendly and professional my experience was exactly what I would expect

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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