Reviews
Overall, a very good experience. Kyle was transparent throughout the process and I felt like I got a very good deal on the 2023 Rogue SV AWD. The only negative was the license plate installation. The wrong screws were used with a screw gun, and they were cross-threaded, leaving the plate loose. It’s a minor issue and something I can easily fix myself, so I didn’t want to make a 40-mile trip back to the dealership over it. Just something they should pay a little more attention to during vehicle delivery. Overall, I’m happy with the purchase and would recommend Kyle.
Overall, a very good experience. Kyle was transparent throughout the process and I felt like I got a very good deal on the 2023 Rogue SV AWD. The only negative was the license plate installation. The wrong screws were used with a screw gun, and they were cross-threaded, leaving the plate loose. It’s a minor issue and something I can easily fix myself, so I didn’t want to make a 40-mile trip back to the dealership over it. Just something they should pay a little more attention to during vehicle delivery. Overall, I’m happy with the purchase and would recommend Kyle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your note about Kyle’s transparency and the great deal on your 2023 Rogue SV AWD reflects our focus on honest, reliable service. We apologize for the loose license plate installation and appreciate you letting us know so we can pay closer attention during delivery. Knowing you’re happy with your purchase and would recommend Kyle means a lot to our team. Mike Kelley General Manager
I stopped by to look at a car on the lot and Sharon helped me while I was there. Sharon was very nice and answered all of my questions and had the sales manager David answer a few questions for me as well. I haven't bought a car there yet but I would recommend talking to her if anything interests you, she is very professional and gracious. This dealership is pretty easy going as well and everyone else including the receptionist are very welcoming.
I stopped by to look at a car on the lot and Sharon helped me while I was there. Sharon was very nice and answered all of my questions and had the sales manager David answer a few questions for me as well. I haven't bought a car there yet but I would recommend talking to her if anything interests you, she is very professional and gracious. This dealership is pretty easy going as well and everyone else including the receptionist are very welcoming.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing you found our store friendly and inviting means a lot to our team. Sharon is delighted to hear your kind words, and David is glad he could help answer your questions. Thank you for recommending Sharon and for sharing your experience with us. Mike Kelley General Manager
Jose made the process of buying a car quick and easy. It was a great experience and I highly recommend Jose and Bourne’s Auto Center.
Jose made the process of buying a car quick and easy. It was a great experience and I highly recommend Jose and Bourne’s Auto Center.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing the buying process felt quick and easy means a lot to our team. We’re pleased Jose could assist you with your purchase of the INFINITI QX60, and we truly appreciate your recommendation. Mike Kelley General Manager
Very friendly staff who made the entire process easy start to finish! Thanks Jose your the best!
Very friendly staff who made the entire process easy start to finish! Thanks Jose your the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing our friendly staff made the purchase of your Chevrolet Colorado easy from start to finish is rewarding for our team. Jose appreciates your kind words. Mike Kelley General Manager
Very professional attention to detail detail really appreciate it. The whole team works well together would definitely recommend to friends and family sincerely, DC.
Very professional attention to detail detail really appreciate it. The whole team works well together would definitely recommend to friends and family sincerely, DC.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that our attention to detail and teamwork met your expectations is rewarding. Thank you for recommending us, and enjoy your Volkswagen Tiguan. Mike Kelley General Manager
Bourne's was very helpful to me when I was looking for a car. Everything went smoothly and they were a pleasure to work with! I found the car I wanted and am very happy with the customer service at Bourne's!
Bourne's was very helpful to me when I was looking for a car. Everything went smoothly and they were a pleasure to work with! I found the car I wanted and am very happy with the customer service at Bourne's!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing the purchase of your Chevrolet Blazer went smoothly and that our team was a pleasure to work with is truly gratifying. We’re delighted you found the car you wanted and appreciate your kind words about our customer service. Mike Kelley General Manager
Jose was very helpful from reaching back to us to buying the car! Really great customer services.
Jose was very helpful from reaching back to us to buying the car! Really great customer services.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your note about Jose’s responsiveness highlights our commitment to attentive service. Knowing that his support helped guide you through your Outlander Sport purchase means a lot to our team. Mike Kelley General Manager
Jose executed an absolutely wonderful buying experience! I would definitely recommend him to anyone that is looking to purchase a car.
Jose executed an absolutely wonderful buying experience! I would definitely recommend him to anyone that is looking to purchase a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that Jose delivered such a seamless buying experience is truly rewarding. Congratulations on purchasing your used Audi A5. Your recommendation means a great deal to our team. Mike Kelley General Manager
Excellent vehicle selection, no pressure sales tactics, no tag along during the test drives. Jose Garcia was a pleasure to work with
Excellent vehicle selection, no pressure sales tactics, no tag along during the test drives. Jose Garcia was a pleasure to work with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five-star rating and your praise of our vehicle selection and pressure-free test drives. We’re glad Jose could make your INFINITI QX60 purchase a pleasure. Mike Kelley General Manager
This is my second car I’ve purchased here. Both times were a great and easy experience.
This is my second car I’ve purchased here. Both times were a great and easy experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
After your second Nissan Rogue purchase, knowing both experiences were seamless means a lot to our team. Thank you for choosing us again. Mike Kelley General Manager