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West Coast Toyota of Long Beach

(273 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:30pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:30pm
Tuesday 8:30am–9:00pm 7:00am–6:30pm
Wednesday 8:30am–9:00pm 7:00am–6:30pm
Thursday 8:30am–9:00pm 7:00am–6:30pm
Friday 8:30am–9:00pm 7:00am–6:30pm
Saturday 8:30am–9:00pm 7:00am–6:00pm
Sunday 8:30am–9:00pm Closed

Reviews

(273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Coast Toyota of Long Beach from DealerRater.

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Smart decision

Purchased 2017 Tundra TRD PRO, what a stunning truck. Excellent Sales Staff and the facility was so clean and well organized. Thank you West Coast Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Customer Service

I came in with 2000 Ford Explorer and left with a brand new 2017 Toyota Corolla . NO MONEY DOWN! The staff were great and very welcoming and made sure I left happy . Greeeat and recommend this place to anyone seeking a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought a 2016 Prius from Justin B, super salesman

Justin was the best car salesman ever! He was not pushy and wanted us to get the car that was right for us. He had a lot of experience with the Prius and thoroughly answered all of our questions. The next Toyota that we buy will be at the same dealership if Justin Barnett is still working there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car Buyer

Finding and buying a car can be a stressful process. However, I met Bryce at West Coast Toyota in Long Beach. Bryce made the process a pleasant experience. He went above and beyond the average car sales person to help me find the perfect car for my mother. He was extremely professional and courteous. I would recommend Bryce to anyone who is looking to purchase a car. He showed a genuine concern for making sure my needs were met and delivered the highest level of service. This level of service is hard to find. Thank You, Bryce

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Matthew Aragon - excellent Sales Experience !

Matthew has a sales approach that will bring in new business for your dealership. Very professional, excellent manners and appearance, I am pleased to have worked with him to purchase my new Tacoma.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2016 Toyota Corolla S

Definitely recommend this dealership. Sales Specialist David Cruz did a good job at showing us our options and the differences between them. The dealership also worked with my budget to get me a payment I can afford. If you are a CSULB student they really help you out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2016 PRIUS TWO

Great great customer service and time spent at West Coast Toyota, highly recommend this Toyota dealership. pleasure working with Kyle McGeary and Riley Smith!!!!! Big thank you to WestCoast Toyota of Longbeach!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car buyer

Came to buy a new Prius and got great service, friendly assistance and a deal we were very happy with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mr Chad Wells

West Coast Toyota was the most pleasurable car experience I've had to date. Very professional and did not take the usual 5+ hours to get it all wrapped up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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HORRIBLE! !!!!

Don't ever go there. Not even to change your tires. They are under the impression that consumers are simply dum. They will try anything and everything to scam you and if for some reason you do believe them at the end they will not hold their end of the bargain. I had to call Corporate Toyota and submit a claim for the damages done to my vehicle after taking there for service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.